I have DSL High-Speed with Earthlink, but it takes nearly 30 minutes for Firefox to bebin loading, including getting message "unresponsive script": I then press "continue" and wait three more minutes. This happens every time I turn on my PC (Windows XP Ho

see above
== This happened ==
Every time Firefox opened
== since downloading Firefox at an alternative to Internet Explorer

Hello Howard.
It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there.

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robmac76 wrote:
can you tell me step by step how to recify this problem.
Yes:
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That's it!
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*http://kb.mozillazine.org/Uninstalling_Firefox
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*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
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Why does this happen EVERY time??

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After every Firefox upgrade I am unable to use it. I have to uninstall it then reinstall Firefox. This happens every time there's an upgrade.

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Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
*Download the full Firefox installer and save the file to the desktop https://www.mozilla.org/en-US/firefox/all.html
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
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*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
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*http://kb.mozillazine.org/Uninstalling_Firefox
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*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
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*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

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Did you mean, "Lightroom encountered and error when reading from its preview cache and needs to quit?"
https://forums.adobe.com/message/6333848
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again.

c uses the same profile folder as the Windows and Linux platform.
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* http://kb.mozillazine.org/Profile_folder_-_Firefox
Copy and Paste this code in the Code field in the "Tools > Error Console" and click the Evaluate button to see the location of the profile folder.
<pre><nowiki>alert(Components.classes["@mozilla.org/file/directory_service;1"].getService(Components.interfaces.nsIProperties).get("ProfD", Components.interfaces.nsIFile).path);
</nowiki></pre>

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