I have ebook in epub format. I was using it in Windows XP. However, recently I rebooted my system to Windows 7. Now I am not able to open it in Adobe Digital Edition. It gives an error saying "Document is licensed for a different user account". Can please

I have ebook in epub format. I was using it in Windows XP. However, recently I rebooted my system to Windows 7. Now I am not able to open it in Adobe Digital Edition. It gives an error saying "Document is licensed for a different user account". Can please someone give me a solution for this. the book is expensive and i don't want to lose it. Please help.

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Please help. Error message "Document is licensed for a different user account"

I purchased a ebook on B and N and saved to my PC. I added this ebook to the library in Adobe Digital Editions and it is displayes. Whena I click on it to open I receive the error message"Document is licensed for a different user account". Please let me know what to do?
Thank you.

Hi,
In order to fix this you need to contact B&N support and ask them to reset download link of the books and then download same book once again.
Regards
Rizwan.

"Document is licensed for a different user account." error msge. Win XP, Adobe Digital Editions v1.7. (If I need to upgrade must I first go to v2.0 and then v3.0 to maintain my library?)

"Document is licensed for a different user account." error msge. Win XP, Adobe Digital Editions v1.7. (If I need to upgrade must I first go to v2.0 and then v3.0 to maintain my library?)

"Document is licensed for a different user account." error msge. Win XP, Adobe Digital Editions v1.7. (If I need to upgrade must I first go to v2.0 and then v3.0 to maintain my library?)

ADE error: "Document is licensed for a different user account"

My ADE worked great for months. All of a sudden it will not let me add books to it's library. When I try to add a book (Epub w/DRM) it tells me "Document is licensed for a different user account." What changed? What is my problem?

You're going to have to answer the question yourself, unfortunately. I can
explain what the message means, but I can't do the detective work to see
what happened in the past.
This message is generated when the information attached to the
document/ebook shows that "User A" downloaded it to his/her copy of Digital
Editions is different from what's in place at this time. There are a number
of things that could have happened, but right now, "User B" is trying to
download that document/ebook.
There's no easy fix - especially if the document/ebook is DRM-protected, as
many of the ones we buy are. Once you find out who did what, then you could
contact the source and see if they'll work with you to get another copy
downloaded to your copy of Digital Editions.
===========

Document is licensed for a different user account - After Registering

I get the above message after downloading my eBooks directly to Adobe Digital editions. To start with I did not register the Adobe software to my AdobeID and could read the eBooks but after registering the Adobe software the eBooks are now unreadable and the message 'Document is licensed for a different user account' appears. I'm quite tech savvy but this is very frustrating after having spent £32 on books that I cannot now read legitimately!
Any help would be greatly appreciated!? Thank you!

I've logged into Adobe with my new password but now ADE says ''No permission to copy document here''

E_ACT_TOO_MANY_ACTIVATIONS and Document is licensed for a different user account

Thus far Adobe Digital Editions is the most complicated software to use in the universe- and I feel it may be the downfall of the entire E READER's existence.
Here's why:
1.) I created an account with adobe digital editions.
2.) I purchased ebooks from Barnes and Nobles. com. These books are in EPUB format.
3.) I downloaded said books from Barnes and Nobles .com to my PC. (windows XP)
4.) I tried to open said files with ADE to transfer on my EREADER. No luck. I receive an error message stating that these files are " Licensed under a different user account." Then I get the error "Too many activations)
How are they licensed under a different user account?! I am the only user. Can someone please help me? I just want to move these two EPUB files into Adobe Digital Editions so that I may put them on my COOL-ER Reader.

Hello Wjcawley,
For the error E_ACT_TOO_MANY_ACTIVATIONS, I recommend creating a webcase. They have the option to reset your activations for this.
Concerning the error that it is already licensed to another user, make sure you have the latest firmware installed on your COOL-ER reader. As some have been shipped with incorrectly configured firmware.
Hope this helps.
Kind regards,
SyncWolf

Document is licensed for a different user account

I have read your documentation and didn't see a solution for us, we have 2 nooks and only one computer, how can Adobe digital Editions keep these separate?
Thanks.

Frustrated in AZ wrote:
[text removed]
"...and when it's complete, use Windows 'Safely Remove Hardware' function (the little
icon on the right hand side of the Start bar at the bottom of the screen) to
eject the Nook."
In Windows/XP, I found that the "Safely Remove Hardware" icon in the Start bar (Task Bar) did nothing. My Nook continued to display "USB mode." Only when I used the "eject" function did the Nook come out of USB mode. (By "eject" I mean locating the Nook drive in the Windows file management interface --e.g., My Computer, right-clicking the drive, and selecting the "Eject" option.) Why this should be I don't know, but I found a sentence in the Nook User Guide that explicitly warns everyone to use the "Eject" function and not the "Safely Remove" function to disconnect. Further, it says if you have installed the microSD card, it will show up as an additional "drive," and you have to use "Eject" for both.
I also use "Safely Remove" just for good measure, but only after the "Eject"(s).

I am not able to download the free Adobe Digital Editions in order to view the 2012 Master Tax Guide

Once I tried and got done on the status bar but it was not downloaded. The next time the status bar had error on page. Please advise.

Diana, there's a process to follow here, and there can be some technical
issues as well.
First the technical issues. If you have a Windows PC with Windows 7, you
may need to adjust its security settings to allow the download and also the
interface to the tax guide.
Next, while Digital Editions is free, you need to register with Adobe and
obtain an Adobe ID in order to use it properly with most sites. I'd start
there if you have not done so already.
After you've registered, obtained an Adobe ID and downloaded/installed
Digital Editions, go to the site where the tax guide is to be downloaded
from and try to do that. If you get 'strange' messages, Digital Editions
may be telling you that your security settings need adjustment to allow
downloads from this site.
Hope this helps!
==============

Ebook licensed to a different user account?

I have a problem with using Adobe Digital Editions to download some free eBooks from Borders.com to my Sony PRS-300 Reader. When I select any of these problem eBooks within ADE, and click on "Item Errors", I see the message, "Document is licensed to a different user account." There is also an exclamation point embedded in a brown triangle next to each of these problem books and I don't know what that means. I would appreciate any advice on how to resolve this problem.
Thanks in advance.

I have the exact same problem. I purchased a new ebook from ebook.com. During the download I was prompted to update my Digital Editions to version 1.7. I followed the instructions and while at the Adobe site, I had to create an Abode ID for authorization. I did that, then continued to complete the installation process. The installation was successful and I was able to download the ebook and start reading it. I then decided to read some of my previously purchased books in my Library and they ALL showed error with the following error message:
Document is licensed for a different user account
I have more then 10 books that I now can not access since I did the upgrade. Please provide a solution to this problem.
Mac OS X Version 10.5.6
Adobe Digital Editions Version 1.7.1079

I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY

I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY

What does that have to do with Digital Publishing Suite?
We’d love to help but if does have something to do with it, please give us
some details.

Hola. Quiero usar Adobe digital editions y me sale error tipo clr20r3. No se que hacer. Alguien podria ayudarme?

Hola. Quiero usar Adobe digital editions y me sale error tipo clr20r3. No se que hacer. Alguien podria ayudarme?

Use the forum for Adobe Digital Editions.

How solve problem not being able to delete old autorisation Adobe Digital Editions at my laptop?

Hello, I have bought a digital book but cannot open it with Adobe Digital Editions at my laptop. I did change my emailadress at my Adobe account to the same email adress as bol.com, where I bought the book. Bol.com told me to do so to be able to read the book at Adobe. The problem is that I cannot delete my old autorisation with my old emailadress in the Adobe Digital Editions programm. And therefore, I still cannot read the digital book I bought. Please can you give my support.

What version of Digital Editions are you using? When you say that you cannot delete your old authorization, what do you mean, exactly? Are you getting an error?

I just made the update with "Mountain Lion" on may MAC. Now I am not able to open all my Word-Documents any more. What can I do?

I just made the update with "Mountain Lion" on my MAC. Now I´m not able to open all my (old) Word-Documents any more. What can I do?

Office 2004 Applications Won't Work in Lion
You must have Office 2004 which is a PPC-only suite and will not work in Lion. You need to upgrade to Office 2011 - Mactopia - or you can try the freeware suite, Libre Office, that is functionally similar to Office 2007 for Windows except it works on Lion.
You may want to consider as well:
These two suites are similar to Libre Office but not as current or as well-supported:
NeoOffice
Open Office
And, then there is Apple's iWork suite:
Pages - word processing and layout
Keynote - presentation
Numbers - spreadsheet
Each can open and save Office compatible files. They may be purchased separately via the Mac App Store for $19.99 each.
(Access to the Mac App Store requires Snow Leopard 10.6.6 or higher and an Apple ID.)

Adobe Digital Editions 4.0 Getting Error "wurde zuletzt beim Öffnen von Fenstern unerwartet beendet. " (Was closed unexpectedly by opening a window)

Hi
I am working on iMac with OS X 10.8.5 and just installed Adobe Digital Editions 4.0
After having a few trials to install a book (*.epub) ADE crashed and now I only get there error "Adobe Digital Editions wurde zuletzt beim Öffnen von Fenstern unerwartet beendet. "
which means as much as "ADE was closed unexpectedly by opening a window". It asks me if I want to open it again, and if I choose yes, the same error message comes again.
I tried to delete ADE and reinstall it. Didn't change the problem.
I tried to start ADE by double click and pressing SHIFT, but that didn't help.
What shall I do?
Thanks for your help

Hi
I am working on iMac with OS X 10.8.5 and just installed Adobe Digital Editions 4.0
After having a few trials to install a book (*.epub) ADE crashed and now I only get there error "Adobe Digital Editions wurde zuletzt beim Öffnen von Fenstern unerwartet beendet. "
which means as much as "ADE was closed unexpectedly by opening a window". It asks me if I want to open it again, and if I choose yes, the same error message comes again.
I tried to delete ADE and reinstall it. Didn't change the problem.
I tried to start ADE by double click and pressing SHIFT, but that didn't help.
What shall I do?
Thanks for your help

We are trying to install Adobe Digital Editions 4.O. it errors each time.

The application will not install.
We are using Microsoft Windows XP Professional
The message that comes up is Adobe Digital Editions 4.0 has encountered a problem and needs to close.
We did this. We then rebooted the computer and tried to install again.
The same error occurs.
How do you install this on Widows XP?

Please try the new release of ADE (link: http://www.adobe.com/solutions/ebook/digital-editions/download.html)
Some important kobo related bugs/crashes are fixed in this release.
I hope it fixes your crash issue as well.
Let me know if it works for you.
-chirag

I have ebook in epub format. I was using it in Windows XP. However, recently I rebooted my system to Windows 7. Now I am not able to open it in Adobe Digital Edition. It gives an error saying "Document is licensed for a different user account". Can please

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