I have elements 11 and skipped the upgrade to 12. Can I still get the upgrade to 13?

I currently have Elements 11, but I skipped the upgrade to 12. Now I want to get 13. Do I still pay for an upgrade, or do I need to buy the full version?

If you update to the latest lightroom 5.2, that should open the Sony RX100-II files.
Unfortunatly pse11 can only use up to camera raw 7.4 and your files require camera raw 8.2
Photoshop elements 12 is able to update to camera raw 8.2 though.

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If I have an Iphone5 with iOS 6.1.4 can I still get the iOS 7? When does iOS 7 come out if so?

Can i still get iOS 7 if i have the iOS 6.1.4? When does the iOS 7 come out if so?

yes of course you will be able to install OS 7 but you will have to wait until it comes out, unless you are an developer of Apple

Not the right Leopard DVD - can I still get the drivers installed?

My cousin just got a Macbook Pro 15 and I am helping her get Boot Camp/Windows up and running. She came from out of town and did not get her Leopard DVD and I realized the hard way that the DVD that I have (from my mac mini purchase 6 months ago) does not install the drivers for most of the peripherals.
Is there a way out for me or do I have to remotely help her after she gets back to her home?

Lyssa wrote:
If she just purchased this computer brand-new from Apple, then yes, you'll have to help her remotely, if she needs anything. The only place her drivers can be found is on the disc that came with her computer.
You can get Windows installed for her and make sure she knows how to boot between the two OS's, of course. And installing the drivers is very easy--all she has to do is be booted in Windows and pop in that DVD.
~Lyssa
Thanks for the response. Yes, she purchased it 3 days back. I have installed Windows already and I actually wanted to set her up with Parallels as well and I did not want to do it till I have Windows XP patched up and for that I need Boot Camp to be updated to the latest version first
Oh well, this is going to be a good test of my remote help skills

I have an old mac 10.5.8 can i still get the latest itunes?

i have an old macbook. 10.5.8 can i still get the latest itunes? without updating

Hi,
No. You will need to upgrade if you can.
Jim

I have installed and reinstalled iTunes several times. I am still getting an error that there is no disc burning software found. I was able to burn discs on the earlier version of ITunes. Now what?

I have installed and reinstalled iTunes several times. I am still getting an error that there is no disc burning software found and the computer keeps telling me to reinstall iTunes - it says that there is other burning software that is interferring but I haven't installed anything lately. I was able to burn discs on the earlier version. Now what?

Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help

Can i still get the 10.5.8 upgrade from 10.3.9

Can i still get the 10.5.8 upgrade from 10.3.9 and will this help preformance

Ok, PowerBook G4's came with 10.3, and the maximum OS it can handle is 10.5.8
There is no security updates for PowerPC on 10.5 since July 2011, (but there was for 10.5.8 on Intel processors just a few days ago.)
So your course of action is to buy a 10.5 Leopard retail disk at Amazon or elsewhere.
Backup data off the machine, hold the c key down and boot, erase and install should do the best for performance, also your skipping 10.4, then Software Update fully.
Won't be secure for anything online, so don't use it for that. You should still be able to find some PowerPC based software if you look hard enough as there is still 16.5% of users on 10.5 and 40% on 10.6 (Intel processors only) which can run PowerPC based software via emulation.
I can't tell you what the performance would be on your machine, but if you don't like it I guess your could reinstall 10.3 again, don't know if you will get any security updates or not.
They don't make laptops like yours anymore, the new Mac laptops last about 4-5 years and they crap out. Got the weakest keyboards too.

After an unsuccessful itunes update i now get an "msvcr80.dll file is missing on my computer message. I tried reinstalling it for the microsoft site and it says it was successful but i still get the error message when i reboot. Any suggestions? Thanks

After an unsuccessful Itunes update I started getting a "msvcr80.dll file is missing from your computer" message. I downloaded and installed the Microsoft Visual C++ file and it said the reinstallation was successful but I still get the same error message and Itunes won"t install or run. Any suggestions? Thanks

Hey colorado65,
Follow the steps in this link to resolve the issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
When you uninstall, the items you uninstall and the order in which you do so are particularly important:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
All the best,
Delgadoh

Hi..I purchased a Pantum p2000 printer and I cannot use it. It gives me an error ( Stopped, Filter failure) I tried to re-install the driver several times but I still get the same message. I'm using OS X Yosemite 10.10.1

Hi..I purchased a Pantum p2000 printer and I cannot use it. It gives me an error ( Stopped, Filter failure) I tried to re-install the driver several times but I still get the same message. I'm using OS X Yosemite 10.10.1

If you haven't done so already, try resetting the printing system.
OS X Mavericks: Reset the printing system also Yosemite

Can I still get the support of the first gen iPhone if I buy Applecare?

Can I still get the support of the first generation iPhone if I buy Applecare? If I can't then can it be replaced by Apple?

Sorry, but you cannot buy AppleCare after the original one year warranty on your iPhone expired. If your phone is damaged you can purchase an exchange for a refurbished one.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

My iPod touch needs to be restored. however, all of my movies/apps/songs/photos are not backed up on my computer because the shop on my computer does not work. can i still get the memory on my iPod touch 32gb back?

my iPod touch needs to be restored. however, all of my movies/apps/songs/photos are not backed up on my computer because the shop on my computer does not work. can i still get the memory on my iPod touch 32gb back?

If you weren't able to sync the purchases to a computer previously and now your iPod needs to be restored so you can't sync it now, then you may be out of luck and will need to purchase your content again. Officially Apple does not allow redownloads of purchased items other than iPhone/iPod touch applications and iBooks. The official statement of their policy can be found here, among other places.
You can try contacting iTunes Store Customer Service (select the "Music Purchases" or "Video Purchases" category, as appropriate, then "Lost or Missing Items". You'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button) ") and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis. But don't count on it.
Good luck.

I would like to move 2 users to creative cloud, but maintain all the other users (myself included) on CS5. Can I still get the reduced monthly rate? What serial number should I use?

I would like to move 2 users to creative cloud, but maintain all the other users (myself included) on CS5. Can I still get the reduced monthly rate? What serial number should I use?

Hi Thomasjewell,
Yes you can avail the discounted prices even you are upgrading the product just for two users. You can use the serial number for your Creative Suite 5 product.
You can follow the link: https://creative.adobe.com/plans in order to purchase Creative Cloud for Teams product.
Let me know if it works or not.
Thanks,
Ratandeep Arora

HELP! Can I retrieve my previous session? I only just ticked the "open with previous session" preference but it seems too late! Can I still get the old pages/tabs I had open?

HELP! Can I retrieve my previous session? I only just ticked the "open with previous session" preference but it seems too late! Can I still get the old pages/tabs I had open?

That could be a problem, unfortunately.
But most likely the pages you were on are stored in the History list. Try pressing Cmd+Shift+H to get the History window.
To help prevent this from happening to you again in the future, I can recommend the extension [https://addons.mozilla.org/en-US/firefox/addon/2324/ Session Manager]. It is quite powerful but may not be able to help you any more than the History at this point.
Please let us know how above works out, and if we can be of further assistance. Detailed feedback is appreciated and helps us to help more users with similar problems.

I already replaced the battery in my iPod nano, can I still get the replacement?

I applied for the replacement of my iPod nano, 1st gen. I replaced the battery myself a couple of years ago. Can I still get the replacement? I'm still waiting for my box to send the nano back in but don't want to send it if it's just going to get rejected. Is it possible I could even get charged for evaluation if I send it in?
Thanks,
Mike

The recall is due to the original batteries being faulty
If you replaced the battery yourself, then you don't have a faulty battery anymore so why bother sending it back?

HT4946 just connected my new iphone 4s to my existing ITUNES to get old music and it wiped my contacts. Can i still get them back , i didn't manually back up my phone before

just connected my new iphone 4s to my existing ITUNES to get old music and it wiped my contacts. Can i still get them back , i didn't manually back up my phone before

Contacts are not part of the backup. Contacts, when using your phone as intended, are synched to your computer's Outlook, Address Book or with a cloud service. If you haven't been using your phone as intended, then your contacts are gone.

Can I still get the 10 reward certificate?

I pre ordered The Witcher 3 using an e-gift card, I know I can't get the double reward points, but can I still get the 500 bonus points?
Solved!
Go to Solution.

Hello Fadeca,
Thanks for writing in, and thank you too for being a My Best Buy member. I'll be happy to ensure your question is answered today.
To confirm what enuf said, all My Best Buy members are eligible for "Get $10" points with any valid pre-order and purchase of the included titles. The method of payment will not affect those points.
Standard or Gamers Club Double points would not be awarded for any portion paid using My Best Buy certificates or gift cards.
For more information on terms, conditions, and the list of current titles, please see our forum post here.
Cheers,
Mike|Social Media Specialist | Best Buy® Corporate
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Can I still get the free upgrade to WIndows 7 that Lenovo offered when I purchased?

I purchased in July 2010 (so my warranty ran out in July 2011) and had to get Windows XP Pro because we were running an application that would not yet run Windows 7. They have finally worked it out, and I'm ready to move to 7 - can I still get this from Lenovo? Was it by any chance loaded on this machine (SL410 - 2842-GCU) for me to upgrade? Thanks for any advice.
Matt

I tried to find the system specs from the model number you gave,there seems to be a typo error. You can check here if yours came with Win7 and order it from lenovo for a nominal fee
http://support.lenovo.com/en_US/default.page?
Cheers and regards,
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●๋•کáŕádhí'ک díáŕý ツ
I am a volunteer here. I don't work for Lenovo

I have elements 11 and skipped the upgrade to 12. Can I still get the upgrade to 13?

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