I have elements 7 loaded on my laptop. I bought a new one and want to load it onto the new one. I talked to someone on adobe site last night and he gave me a link to down load it. it failed so i googled it, and the downloaded it just fine. I went on to th

i have elements 7 loaded on my laptop. I bought a new one and want to load it onto the new one. I talked to someone on adobe site last night and he gave me a link to down load it. it failed so i googled it, and the downloaded it just fine. I went on to the adobe site signed in and looked at my product history and got the product #, however, when i entered the product # i it didn't likeit. What do i do?

Is your laptop running Windows XP, windows 7 or Windows 8/8.1? If so then I suggest download a tool that will retrieve the serial number from the old laptop which you can use it on your new machine. The tool is called:
Belarc Advisor
It can be downloaded from here:
<http://www.belarc.com/Programs/advisorinstaller.exe>
Install this and then run it by double clicking on its icon and then wait for about 5 minutes while it generates all the info about your machine and software keys.

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You need to move your iTunes folder from your old computer to your new computer, and transfer your contacts and pictures to the new computer as well.

Can you pls send me the link to down load JDeveloper version 10.1.2

Dear All,
can you pls send me the link to down load JDeveloper version 10.1.2
Regards,
Prasanth.

Hi,
[http://www.oracle.com/technology/software/products/jdev/archives.html|http://www.oracle.com/technology/software/products/jdev/archives.html]
Pedja

I have macromedia fireworks mx on an old laptop and want to install it on my new laptop were can I find the download file

I have macromedia fireworks mx on an old laptop and want to install it on my new laptop were can I find the download file

Here is a copy of the error
This means : Installation failed.
Verification of the Adobe Software failed
The product you want to install is no valid Adobe product and seems to be falsified.
HUgo
Op 29-aug.-2014, om 23:42 heeft Jeff A Wright <[email protected]> het volgende geschreven:
I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Hugo please turn off your e-mail signature.
If your serial number is listed as being valid at http://www.adobe.com/ then I would recommend obtaining a fresh copy of the installation files. You can find details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
To download a fresh copy of the installation files please see Download CS6 products.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6685617#6685617
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

I have a 2009 Macbook Pro with 1T hdd 8GB Ram and ran Maverick without problem...Yosemite installation has me completely frozen, nothing works but the spinning ball...I had to force shutdown last night, and haven't turned it on again...what do you ad

I have a 2009 Macbook Pro with 1T hdd 8GB Ram and ran Maverick without problem...Yosemite installation has me completely frozen, nothing works but the spinning ball...I had to force shutdown last night, and haven't turned it on again...what do you advise? During installation emptied cache, etc. Backed up using time machine, fortunately.

Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.

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I have photoshop C6 on my MAC Pro and want to install it on my new MAC desktop. I sent the files with AirDrop but photoshop wont open I get an error message that it cant find the Library. Any thoughts?

download the installation files and install using your serial number or adobe id,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I have purchased auditon 1.5 and upgraded to 3 and want to install 3 to a new computer

I have purchased auditon 1.5 and upgraded to 3 and want to install 3 to a new computer

The activation servers for Audition 3 and earlier are no longer online. Adobe has offered a new installer and serial number to registered users that does not require activation. You can find details and download links by visiting http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

I have 75Gb in ITunes and a 60Gb Ipod and want to move Itunes to a new PC!

Dear All
Apologies to all if this is an easy question and I am clogging up the forum, but I cant seem to find help anywhere for this scenario!
I have 75Gb in Itunes on an old Win XP Pro PC, and want to move it to my new Win XP Pro PC. However, I only have a 60gb Ipod. How do I move it(other than spending the next 2 weeks burining it to discs!!)?
Thanks for your help and patience in advance!
Regards
Chris

There are a few things you could do, networking the two computers is probably the most straightforward. Have a look at this User Tip: Migrating iTunes for Windows to a new PC
If you can network the computers there is also this one: Copying songs over a network to use with iTunes for Windows

Just upgraded to ios7 and want to listen to BBc Global news podcast as I do every single morning and it is not there - where have all my podcasts gone? If I had known this would happen I would NEVER have upgraded.. Help!

Just upgraded to ios7 and want to listen to BBc Global news podcast as I do every single morning and it is not there - where have all my podcasts gone? If I had known this would happen I would NEVER have upgraded.. Help!

As of iTunes 11.1 and iOS7, podcast files will no longer play in the Music app on the iPhone (this is very annoying, but that's the way it is).
The two easiest options are probably:
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What I'm leaning towards: for all podcasts in iTunes, Get Info, and change them from "Media Kind = Podcasts" to "Media Kind = Audiobook". That will allow them to sync to the Music app. Then you'll have to arrange smart playlists or whatever to sync those (ex-)"podcasts" to your Music app.

I have downloaded a film and want to burn it onto a dvd disc, how do i do this so that it will play in most DVD players?

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please advise!
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Buy iDVD.
Yes, there are other programs that will put a movie on a DVD. I have tried most of the substitutes. None of them come anywhere near the ease-of-use and power of iDVD.
http://www.apple.com/findouthow/movies/idvd.html
With iDVD you can easily and quickly create DVDs with menus and graphics almost on the level of what Hollywood can do.
IDVD is easy to get. It is available on disk as part of iLife 11.
IDVD is a wonderful piece of software and well worth the low cost of $40. (works with all Mac OS 10.5 and newer.)
http://www.amazon.com/Apple-MC623Z-A-iLife-VERSION/dp/B003XKRZES/ref=sr_1_1?ie=U
http://dealmac.com/lw/artclick.html?1,527850,1872219

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Hello there KRerssig,
I was looking through our resources and found an article with information regarding that error message. The article is called iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes found here: http://support.apple.com/kb/HT1866.
Here is the text but the article contains images for a visual reference:
Verify the location of your Windows XP My Music folder. The default location for this folder is
C:\Documents and Settings\username\My Documents\My Music
If you do not have this folder at the default location and have not moved it to another location, consider creating one inside your My Documents folder.
Download and install Tweak UI from the Microsoft PowerToys website athttp://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx
Note: This utility is for Windows XP only. Please review the system requirements before installing.
Once you have installed Tweak UI, open it from the Start menu.
In the column on the left, click on the plus symbol next to My Computer and select Special Folders.
In the right pane under Special Folders, choose My Music from the Folder pop-up menu.
Click the Change Location button. You may see a warning message appear with precautions for changing this setting; after reviewing the message, click Yes.
In the resulting window, browse for the My Music folder as described in step 1, and click OK.
Reinstall or open iTunes.
If these steps do not resolve the issue, the settings for the current user may be corrupted, which could cause iTunes not to install or open. You may have to install and open iTunes in a different Windows user account.
All the best,
Sterling

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I'd start with disabling Hardware Acceleration, as described in the video troubleshooting guide below:
Video playback issues
If that solves the problem, make sure that your graphics drivers are current.
If it *still* happens with current drivers, please give us detailed information on the graphics card and driver, so that we can disable hardware acceleration on this configuration and start a conversation with the appropriate vendor.
The best way to get this information is to do the following (on Windows):
Open a command prompt
Type: dxdiag
Hit Enter
This should launch the DirectX Diagnostic Tool
Click Save All Information (or whatever that save button says).
Paste the contents into a reply here, or you can click Use Advanced Editor in the upper right of the reply window, and then attach the file using the link at the bottom right of the reply window.

I have acrobat x standard and want to put it in a new computer. The computer has no disc drive. Can

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Yes. Or buy a portable drive to plug-in.

I created a new apple id account so that I didnt have to share my icloud with my brother, if i plug my phone into my computer onto my new account and sync it, then delete my old icloud from my phone will my new icloud be backed up and have all my pics ect

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Providing your Apple ID is not a .me or a .Mac address, you can change it with Apple and continue to use your account.
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Once who have done this you can then correct it on your mobile device.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
When you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
If however, your Apple ID was a .me or a .Mac address, then you will need to create a new account, follow the instructions above for deleting your account on your mobile device and then tap the "create Apple ID" button to create a new account.

I have a 2.4GHz DP Power Mac G5(ppc) and want to know if buying a new graphics card

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Hello,
It won't make the G5 run much faster, but we need more info please.
At the Apple Icon at top left>About this Mac.
Then click on More Info>Hardware>Graphics/Displays and report like this...
NVIDIA GeForce 7800GT:
Chipset Model:    GeForce 7800GT
Type:    Display
Bus:    PCI
Slot:    SLOT-1
VRAM (Total):    256 MB
Vendor:    nVIDIA (0x10de)
Device ID:    0x0092
Revision ID:    0x00a1
ROM Revision:    2152.2
Displays:
VGA Display:
Resolution:    1920 x 1080 @ 60 Hz
Depth:    32-bit Color
Core Image:    Supported
Main Display:    Yes
Mirror:    Off
Online:    Yes
Quartz Extreme:    Supported
Display:
Status:    No display connected
And which exact G5 please.
At the Apple Icon at top left>About this Mac.
Then click on More Info>Hardware and report this upto *but not including the Serial#*...
Hardware Overview:
Machine Name: Power Mac G5 Quad
Machine Model: PowerMac11,2
CPU Type: PowerPC G5 (1.1)
Number Of CPUs: 4
CPU Speed: 2.5 GHz
L2 Cache (per CPU): 1 MB
Memory: 10 GB
Bus Speed: 1.25 GHz
Boot ROM Version: 5.2.7f1
Also, Graphics cards are slim pickings for G5s.

I have elements 7 loaded on my laptop. I bought a new one and want to load it onto the new one. I talked to someone on adobe site last night and he gave me a link to down load it. it failed so i googled it, and the downloaded it just fine. I went on to th

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