I have elements 9 and just a day ago everything was fine but now all of a sudden any time I try to convert or save my project or even burn it to a DVD the program shuts down on me.

I have elements 9 and just a day ago everything was fine but now all of a sudden any time I try to convert or save my project or even burn it to a DVD the program shuts down on me.

connermac8
Is the crash/shutdown for this one specific project or does it occur in new projects as well?
On what computer operating system are you running Premiere Elements 9 and are you running Premiere Elements as the 9.0.1 Update?
In cases such as these, the first factor to rule in or out are the preferences/setting file. Here you want to delete the Adobe Premiere Elements Prefs file.
The directions to its location will vary with the operating system. So the operating system information is important to post. Some of the many factors
that we need to evaluate
a. does the problem exist with and without antivirus and firewall(s) disabled.
b. are you using a pen and tablet device instead of a mouse.
c. does your computer need a clean up/clear out - is your computer optimized
Your answers to the questions above will help us to customize and plan appropriate troubleshooting strategy. So, let us start with the above and then decide what next.
Thank you.
ATR

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