I have encountered a cropping problem in cs4

After cropping a photo in cs4 i have tried hitting the return key as well as edit/crop and then my photo disappears and the image box reduces in size to about 1 inch square with no image. I have expanded the image box but nil photo. This has never happened before. I reloaded cs4 onto my computer but the problem still exists. I have also tried out opening the file from Bridge as well as Photoshop with the same result.

scarpakb wrote:
…working on is 1920 x 2560 pixels with resolution 350 dpi, so it is not a resolution issue…
What I was wondering about was not the resolution of your document, but the value you may have entered in the Crop Tool's Resolution box in the Options Bar of the Crop Tool.
For instance, it's common for users to inadvertently end up with a resolution of 0, 1, or 10000 pixels per inch in that box, which would trigger exactly the consequences you are describing here.
So, let me repeat: 
…but I'll make a wild guess:
You have some ungodly value in the resolution box in the Option bar of the Crop Tool.  Hit the "Clear" button in that same Options bar and try your crop again.

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