I have encountered a problem in Premier Elements 13 when trying to open the downloaded bundle.

I have a problem with Premier Elements 13. I am unable to open the downloaded bundle that I have just purchased. I am useing Windows 7 with a Chrome browser. After the download is completed, the files are ready, The box is ticked to launch Adobe Premier Elements 13. When the finish buttom is ticked I get a message saying that `We`ve encountered the following issues. Installer failed to initalize, please download Adobe support advisor to detect promlem. It appears that the support advisor has been discontinued. Can anybody offer any further advice.
Many thanks
John W

Without exact system info we can't tell you much, but as a start make sure you are actually running with administrative privileges and stuff isn't blocked by security tools.
Mylenium

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This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
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Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
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☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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Step 2 (optional)
The first step should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary.
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
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SKTGH87,
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