I have entered a gift card and the credit is showing on my id but when I click to buy a song itunes wants to use the previous credit card info.
I have entered a gift card on my apple id. The credit shows but when I try to buy a song itunes wants to used my previous credit card information to complete the purchase? When I click on redeem it asks for the gift card # again??
It will automatically be charged against your balance. You need to nothing.
Confirm you payment info as this is how itunes verifies your account.
Similar Messages
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I have redeemed points on my account but, when I try to buy a song I tunes doesnt use them it tries to access the credit card associated with the account for payment. How do I tell this thing to use the points instead. duh
By 'redeemed points' I assume that you mean that you've redeemed an iTunes gift card onto your account (?). If you do then are you trying to buy songs for yourself or are you trying to gift them - you can only gift items from a credit card, an account's balance can't be used for gifting. If you are buying for yourseflt and you are being asked to enter/verify a credit card number then are you currently in the country where your iTunes account is based ?
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I have a Mac Book Pro with 10.7.5 and I am trying to upgrade to the free Mavericks but when I click on the download it doesn't do anything. What am I dong wrong?
A couple things to try.
1) Quit the App Store, wait a few minutes, then open it and check the Purchases tab. Is there a progress bar.
2) Boot into Safe Mode and try to download it: http://support.apple.com/kb/HT1564 -
Hi, I have a Power Book G4 Tiger 10.4.11 and my problem concerns iTunes 9.2.1(5). I have changed my Apple ID and password recently. Since that, I am told, only when I try to buy something in iTunes Store, that my "session has expired". Where does this come from? What should I do to solve this problem ? I would greatly appreciate your help. Thank you in advance.
Hi, I am khonthaï. I solved the problem thanks to JHdeVilliers's post on 4 Dec. 2011: I removed all cookies in Safari and it worked immediately !!!
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I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email. Is there another way to change or get the answers for the security questions?
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007) -
I have a problem with my 4s camera which has come up recently. Everytime I take a picture and look it up via the 'Photos' app, it shows as blank. But when I click on edit on the blank picture, it comes up and I am able to save it back on my photo album as a proper image. Besides, I have also experiences the camera working a bit wiered (slow and often blanks out the moment I am ready to take a photo). Any help on this pls?
Hi Noob Søren
There are a few things that are confusing in your question.
As far as I know, you dont have to install Time Machine on this OS as it is already installed for you. You only need to connect a hard drive to your computer via firewire or usb, click on the Time Machine icon, Open Time Machine Preference in the drop down menu and select a disk: your connected hard drive.
You can of course reformat this connected device, partition it into a few volumes to organise data if you so wish.
I find it strange that your mac's hard drive is divided into two volumes... perhaps this was created through bootcamp?
You can access the configuration of your hd through Applications/Utilities/Disk Utilities.
Clicking on one of the icons on the right hand panel will bring the details of the contents of your hardDrive and volumes. From there you can decide to erase a partition, reformat etc....
If your hd contains more than one volume, and one of them is empty, you could decide to remove it. Back up all your important data before doing so.
Hope this helps
WN -
I have £16.50 on my account, when i go to purchase a song Itunes wants me to purchase it through a credit card? why can i use my account money?
Assuming you were not buying a gift for someone else - gifts cannot be purchased using a credit balance - another user in the forums posted this as the reply from the iTunes Store when this issue was brought up. Perhaps it will help you. If problems persist, contact the iTunes Store:
http://www.apple.com/emea/support/itunes/contact.html
Regards.
I'm sorry you weren't able to make a purchase using your store credit. To purchase items on the iTunes Store with your store credit, your account information in your user profile needs to be corrected. I'll walk you through this process to get you back up and running in no time.
1) Visit the My Apple ID website at: http://appleid.apple.com
2) If the site is not displayed in your preferred language, click the Change Language link in the upper-right corner, type the name of your language in the field that appears, then click the Save button.
3) Click the "Manage your account" link.
4) Type your iTunes Store account name (which is your Apple ID) in the Apple ID field, type your password in the password field, then click the Sign In button.
5) Click "Addresses" in the column on the left. If you have multiple shipping addresses, remove any out-of-date or duplicate addresses by clicking Delete. Also, make sure the state or province field is filled out correctly for each address. To edit an address, click Edit. Edit all of your shipping addresses and make sure the appropriate state is selected in the State drop-down menus.
6) Now click "Phone Numbers" on the left. The area codes should be in the area code fields and the phone numbers should be in the phone number fields. If an area code is missing, or if it is in a phone number field, your account information may not save properly.
7) Make any other necessary corrections, then click the Save Changes button.
8) Click Log out in the upper-right corner. When you make your next purchase on the iTunes Store, you will be asked to review your billing information. At this point, you can change your information or simply click Done at the bottom of the screen to proceed. Once you click Done, you should be able to purchase on the iTunes Store using your store credit. -
I have a ipod classic 160GB and it's not showing any music anymore, but there is still showing 7GB of memory being used, and I don't have it backed up on my itunes, since I had to put a new hard drive on my computer. Any suggestion to find out whats on that memory or to get it the music back, there is approximately over 1400 songs on it?
What is the memory being used by, is it Other? If it is, that means the iPod can no longer read the music, so it has put it all in "Other".
The usual fix for this is to allow the iPod to Sync with its iTunes Library. If that doesn't work, the next option is to Restore the iPod using the Restore command in iTunes, on the Device/Summary pane.
Unless you are very (very) lucky, I suspect that you are going to have to Restore your iPod. Restoring will remove everything form the iPod and put back onto it only what it finds in your iTunes Library, which you say is currently empty.
If you have to rebuild your Library after this issue, by adding all the music back again, this is going to be hard to hear, but for the future, you may want to consider always having a backup of your library. The easiset way to back the Library up is;
if the Library is small enough, burn it to a DVD, as digital files, not a "music CD".
If your Library is too large for a DVD, buy yourself an external hard drive and copy the Library onto the drive. Remember to update the backup every so often. -
I have just installed Lightroom 5 on iMAC (OS X ver 10.9.4). When I click on 'Import' to start working on some photos, the following error message pops up: "An internal error has occurred. Could not find namespace: AgCreativeCloudUtils". Anyone know what the problem is and how to fix? Thanks.
https://forums.adobe.com/search.jspa?q=Could+not+find+namespace%3A+AgCreativeCloudUtils&pl ace=%2Fplaces%2F1383621&depth=…
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Bought I tunes card but when I go to buy a song it takes me to payment but it only says visa MasterCard or Amex but has no I tunes what do I do to fix this
Scroll down to the bottom of your screen. It should say redeem. Click on that, then enter the code. If you are signing up for an account, then press other method, then click itunes card, then enter code. Hope This helps.
- TheTechSupport -
I just bought the new ipod touch, but when I try to sync it I get told to use the cloud and download from there. How do I sync it to my itunes so that I get all my songs without going through cloud? Otherwise if this isn't possible I am taking this back!
Thanks for no help... but for anyone else, turn off itunes match on the ipod
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Hi, I have the apple tv icon in i Tunes but when I click the icon only a small window comes up with only speaker control, no option of turn mirroring off or on. any ideas?
thats not how airplay mirror works
read this
http://support.apple.com/kb/ht5404 -
I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!
You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111899) -
My Itouch 3rd gen can't be recognize by my computer but when I put my iphone4 its can be recognize I use the same cable for both of them.
Does it charge?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
HT201303 I have a credit of $10.00 when I go to buy a song how do I use my credit?
I have a credit of $10.00 when I go to buy a song how do I use my credit?
buy the song
that's it
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