I have finally "freaked out" like others. Itunes keeps asking me to reset the password that is accepted by all. I went to Safari Privacy and third parties and advertisers is already clicked. I need advice before the "ambulance" arrives. (joke)
I have the patience of Job. Patience doesn't help when I can't sign in to iTunes without having my authentic password rejected and
told I need to reset it. Since I have followed the advice from a community member to go to Privacy in Safari Browser and choose an
option other than Always. I have already clicked: Third Parties and Advertisers. This is because I am "allergic" to advertisers.
Please help me to resolve this issue. I need to log into itunes in order to make more efforts to delete music from my ipod.?
Many music selections are from a relative that had borrowed the ipod for the weekend. Many are in Japanese. I am thrilled
to be a community member. Thanks for listening
To attempt a new chat session...
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
http://helpx.adobe.com/x-productkb/global/service1.html
Similar Messages
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I have finally figured out how to export an iphoto album so that I can maintain the proper order of the photos after burning the file. How do I keep each individual photo title and description after exporting and burning? Presently after exporting and burning each photo is identified by the file name rather than each individual title description.
File name and Title are not the same thing.
Filename is attached to the Jpeg file in the Finder.
Title is attached to the photo within the Jpeg file - as is the description. These are written to the Exif and IPTC metadata on export.
So: File -> Export. Kind: Jpeg or Tiff and Check the box at 'Title and Keywords'. This will write the Title, keywords and descriptions (though not explicitly stated) to the metadata. This can then be viewed in any app that understand this material.
You can choose, if you wish, to also use the Title as a Filename - that's an option at File Name
Regards
TD -
I need to deauthorize all computers but itunes gives me the response that i cannot deauthorize all until October 22, 2012? i do not believe i should have to wait
Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
Explain to them why you feel you should not have to wait. iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 -
I have tried to download iOS7 but the iTunes keep asking me to upgrade iTunes version 11.5 and my one is 11.5 so when I clicked it says no update available. Could you please help me? many thanks.
Hi bodeboni!
You will probably want to download the newest version of iTunes (iTunes 11.1) directly from Apple and install it on your computer if you are having issues updating. The link for the download can be found here:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Thanks for using the Apple Support Communities!
Cheers,
Braden -
The voice that was on when I first set up my ipad came back on and now I have to double click to get into my apps and can't use my apps because her voice is talking. How do I make the voice stop and my IPAD work again.
If you've turned VoiceOver on then see if triple-clicking the home button turns it off, and then change what Settings > General > Accessibility > Triple-Click Home is set to.
Otherwise, via 'the touch to select double-tap to activate' process you need to go into Settings > General > Accessibility > VoiceOver and turn it off
The manual (http://support.apple.com/manuals/#ipad) also says that you should be able to switch voice-over off by connecting to your computer's iTunes :
Turn VoiceOver on or off in iTunes: Select iPad in the iTunes sidebar. In the Options section of the Summary pane, click Configure Universal Access. Select VoiceOver, then click OK.
So select Configure Universal Access at the bottom of the Summary tab and set Seeing to Neither -
I have a new PC w/ Win7 and Ipod is not recognized. I think I need to restore the Ipod but am unable to do so. thanks to any /all who can assist.
Hello kevin
Check out the article below to guide you to the proper article to get your iPod shuffle to show up. You will need to see if it shows up on your computer as a device in My Computer section in Windows Explorer. Then it will help you pick the right one.
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
Regards,
-Norm G. -
Safari question here... Can I purchase a browser update for my mac book? I have OSX 10.6.8 and the "update software" function won't let me get past Safari 5.1.10. Please tell me I don't need a new computer just yet... Thx!!
You need to upgrade OS X.
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks/Yosemite- System Requirements
Macs that can be upgraded to OS X Yosemite
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
I have purchased my apple iPhone 5 from Germany, and now I am back to India. I need to contact the German apple support team for queries related my device. How to contact the apple support team in Germany from India ?
Warranty and support is only valid in the country of origin, or in the case of a device purchased in an EU country, only in an EU country.
Unless you will be visiting an Apple store in one of the EU countries before the warranty expires, you are pretty much out of luck.
FYI, the Contact Us link at the bottom of the page provides the appropriate contact information for Apple. -
I want to change the cantry because I used us voucher and now the remanding only 0.05 and now I want use my Saudi credit card but give massage I have to finish the balance and nothing I can by by this amount I need to remove the balance to change the city
Click here and ask the iTunes Store staff to zero your account balance.
(105215) -
Hi my iPad displays "iPad disabled connect to iTunes" when I connect it to iTunes it keeps asking for me to enter password but I can't because the iPad is disabled. Can anyone please advice how to resolve this problem. Thanks
Best regards
iPad 2, iOS 6.0.1You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it
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My apple id attached to my itunes account has expired and i have forgotten the password that was attached to it! I have created a new apple id but cannot transfer it to my itunes which all my apple products connect up to on my mac with all my pictures etc on!?! HELP!
My apple id attached to my itunes account has expired
They don't expire. As far as anyone knows Apple IDs live on forever - if you forgot its password use https://iforgot.apple.com. Good luck with the answers to whatever security questions it asks.
... I have created a new apple id but cannot transfer it to my itunes which all my apple products connect up to on my mac with all my pictures etc on!?!
Right! That's the reason you do not create a new Apple ID.
As far as Apple is concerned a new Apple ID is a completely different user, with absolutely, positively no access to anything available to any other Apple ID.
Concentrate your efforts on resetting the password to your old Apple ID. It has not expired, and is the only way to use all your existing iTunes purchases, App Store purchases, computer authorizations... etc. Forget about the new Apple ID you just created. -
Hi everybody..i have an enigmatic problem since i bought MacBook Air..i can't watch youtube videos and i did install the latest adobe flash player BUT when i start to install it the system keeps asking me to enter a password ? which password i need ??????
Your admin account password.
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ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset. is there anything i can do to fix this or am i screwed?
If you have music that was purchased on different iTunes accounts than the one you use, then you must provide the password, otherwise the tunes are not considered yours. You can turn off iCloud and just use the usual USB sync method. But I wonder whether you'll have the same problem?
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i have followed the suggested methods of restoring my iphone by placing it into recovory mode, however itunes keeps asking for a response from my iphone except it is disabled and thus the restoration willnot continue
There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it. -
I have about 14 gbs of Other on my iPad. After searching, I notice that it is mostly photos. Years and years of photos. However, when I sync thru iTunes on my iMac, I only sync the last 6 months. I have tried deleting all photos and syncing again. No luck. Any suggestions?
Read the User Tip that razmee209 linked for you in the post above. If nothing in there works, there May be something on your iPad that is corrupt. Backup the iPad, restore to factory settings, and them restore the backup. If that doesn't fix it, restore as new and download all of your purchased content again.
Use iTunes to restore your iOS device to factory settings - Apple Support
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