I have firefox 10.0.1, after the 10 update the text looks all blurry. If I put it in safe mode the text is fine. What could be causing this? I have reset all defaults and disabled add-ons

During normal operation text is blurry, but in safe mode text is normal.

Hi,
You can try deselecting '''Use hardware acceleration when available''' in '''Tools''' ('''Alt''' + '''T''') > '''Options''' > '''Advanced''' > '''General''', if it is selected.

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Unable to sync iPad and PC. Keeps crashing. Lost my music, films and photos. What could be causing this?

My sync session keeps failing and I can't upload any photos, films or music to my iPad. As a result iTunes keeps crashing. All systems are up to date. What could be causing this?

Have you considered a Restore? http://support.apple.com/kb/ht4097
First, uninstall iTunes, reboot your computer, reinstall iTunes and try another sync.

I've just downloaded Sophos (yesterday) and commenced the scan. It keeps stopping part way through, the 2nd time when it was about 98% completed after 4 hours!!!! I've had to start again. What could be causing this? I have Mountain Lion.

I've just downloaded Sophos (yesterday) and commenced the scan. It keeps stopping part way through, the 2nd time when it was about 98% completed after 4 hours!!!! I've had to start again. What could be causing this? I have Mountain Lion.

Thomas A Reed wrote:
You will be advised by people here that Sophos is "junk" and should be removed {...} Sophos actually works pretty well, in my testing, and so I would suspect that there may be an underlying problem with your file system that needs to be repaired.
FWIW, I have used Sophos regularly for several years now (including on my new iMac running Mountain Lion versions 10.8.2 & now 10.8.3) & never had any problems with it on any of the half dozen or so Macs I have installed it on.
Quite a few people automatically assume all Mac A-V software is troublesome junk, & many will leap to the conclusion it is the cause of some problem without considering other potential (& often much more likely) causes, regardless of which A-V product is installed.
Obviously I hope, not all A-V products are alike, so it doesn't make a lot of sense to me to condemn them all because of problems with one of them. Regarding Sophos in particular, finding first hand reports of it causing problems is quite difficult -- typically, if you ask for the details it turns out to be a second or third hand report & there isn't enough info available to know for certain if it is the real cause or not.
This is not to say it is impossible for it to cause problems, just that it is prudent to consider all the possibilities before concluding that any one of them is the cause.

I use itunes to play music through my airport express but sometimes the songs cut out sporatically. a song will be playing along then all of a sudden there is intermittant music and silence. What could be causing this?

i use itunes to play music through my airport express but sometimes the songs cut out sporatically. a song will be playing along then all of a sudden there is intermittant music and silence. What could be causing this?

I finally resolved my problem after spending way too much time on it. I simply handed my 160GB iPod to my husband to put his fav Stones & Beatles songs on and I went back to my 80GB Microsoft Zune which has never disappointed me.
After spending so much time trying to figure this out I did finally take it back to Apple Store who performed a diagnostic and found there was a problem with the device. They replaced it with a refurbished one which has similar issues. All I wanted to do was listen to my music. Was that too much to ask? So I am happy to be free of this problematic device. No more Apple for me!!

ITunes on new Macbook Air is slow and laggy after a few minutes. What could be causing this?

I recently updated from PC to a 2013 Macbook Air i5 with an upgraded 8GB of memory and I copied over my iTunes library. However, when I've been using iTunes for a few minutes (specifically after editing the info of one of more songs), it gets very laggy and slow. I then have to quit iTunes and re-open it for it to run smoothly again. Anyone have any ideas what could be causing this?

Ignore all other sounds except at time frame 3 to 5 seconds in this video http://www.youtube.com/watch?v=0edpFdRZyFo
If your macbook is making that noise being woken from sleep mode, its normal and the noise of the laser tray. in the superdrive resetting, disk or no disk. (ignore the fact the video says 2010 macbook, superdrive makes the same sound).
Is that the noise you are hearing?
Ah yes, heres the SMS sensor sound > is that it?
http://www.youtube.com/watch?v=66xMoTEFH7Q
Thats a protection sound of the HD heads parking themselves to protect the HD from damage. Are you moving the Macbook at all when you hear the sound?
<Edited by Host>

Appears and quickly disappears a new screen overlaying the screen in use, it starts at the bottom of the screen tela.MACbook pro retina.O what could be causing this?

appears and quickly disappears a new screen overlaying the screen in use, it starts at the bottom of the screen tela.MACbook pro retina.O what could be causing this?

Thanks for the suggestion, the next step was to call Apple, who gave me a claim number, which I discovered you must have to get anything done with them. They refered me to a Apple store or repair center, after some reseach took it to the Computer Store in Mobile, Alabama and they were excellent. They took pictures of the screen with bug submitted it to Apple who denied the claim but they kept kicking it up to the next level and finally Apple agreed to sent new cover. The Computer Store had the cover the next day, they changed it out and now I am bug free. If your in the area of Mobile Alabama you can feel good about getting help from the Computer Store. For the two folks that responded to my note, Thank You, good comments and good advice.

I purchased 2 ipad mini's at Xmas, I then sync'd them with itunes on my pc, and put basically the same apps on each of them. Both are 16gb units. One of them is full ( with over 9gb of "other" memory) the ipad still has 10gb left.What could be causing thi

I purchased 2 ipad mini's at Xmas, I then sync'd them with itunes on my pc, and put basically the same apps on each of them. Both are 16gb units. One of them is full ( with over 9gb of "other" memory) the ipad still has 10gb left.What could be causing this "other" storage

How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
How to Remove “Other” Data from iPhone, iPad and iPod Touch
http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
What is “Other” and What Can I Do About It?
https://discussions.apple.com/docs/DOC-5142
iPhone or iPad Ran Out of Storage Space? Here’s How to Make Space Available Quickly
http://osxdaily.com/2012/06/02/iphone-ipad-ran-out-of-available-storage-space-ho w-to-fix-quick/
6 Tips to Free Up Tons of Storage Space on iPad, iPhone, and iPod Touch
http://osxdaily.com/2012/04/24/6-tips-free-up-storage-space-ipad-iphone-ipod-tou ch/
Also,
How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
 Cheers, Tom

My iPad isn't working properly. When I try to connect to the internet or follow a link it shuts down and returns to the main screen. Any clue as to what could be causing this? Not my internet connection, I checked that.

My iPad isn't working. I cannot follow a link in an email or connect to a game. It goes to a black screen then back to the main screen. Any idea what could be causing this?

Settings > General > Reset > Reset Network Settings
Perform a "hard reset" on the device by pressing down and holding the home button and the sleep/wake button for up to 30secs. until you see a black screen with the Apple logo, then release.
Then test to see if it solved the problem.

I have had two movie rentals, stop in the middle of downloading tonight, both giving me the error message "(err = 50)" -- It looks like its a network connectivity message, but I'm connected. Any idea on what could be causing this? No info anywhere!

I have had two movie rentals, stop in the middle of downloading tonight, both giving me the error message "(err = 50)" -- It looks like its a network connectivity message, but I'm connected. Any idea on what could be causing this? I cannot find info anywhere!
Thanks for any help

If you have anti virus software installed, disable that.
Try turning off the Firewall in System Preferences > Security
iTunes: Advanced iTunes Store troubleshooting
It would help when you post to tell us which Mac OS X you have installed. Thank you !!

I purchased a refurbished iBook G4-Version 10.4.11 and everytime that I try to purchase anything on iTunes or change something in my account, I click "done" and it says that I have timed out. What could be causing this?

I purchased a refurbished iBook G4-Version 10.4.11 and everytime that I try to purchase anything on iTunes or change something in my account, I click "done" and it says that I have timed out, when I'm on there for less than a minute. Hence, none of my purchases have gone through.What could be causing this?

You need to use a newer Mac OS X version. A G4 can be upgraded to 10.5.8(if desired, buy a retail DVD from a source such as Amazon or eBay), but you'll likely find it more cost-effective to buy a secondhand Intel Mac.
(124606)

THE LINKS AT THE TOP OF ANY WEB PAGE NO LONGER WORK. wHAT COULD BE CAUSING THIS

WITHIN THE LAST FEW DAYS NO MATTER WHAT WEBSITE I GO TO THE LINKS IN THE BANNER OR TOP PORTION OF THE PAGE DO NOT WORK. THE SYSTEM DOESN'T SEEM TO KNOW THAT THEY ARE LINKS WHEN I HOVER OVER THEM I GET THE MOUSE ARROW ICON INSTEAD OF THE HAND LIKE I DO ON ALL OTHER LINKS ON THE PAGE. THE LINKS ON THE SIDES AND BOTTOM OF THE PAGE WORK JUST FINE. WHAT COULD BE CAUSING THIS?

That is a problem with the Yahoo! Toolbar.
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

The product images on certain websites i go to on my ipad do not appear (ie. gap)? I never had this problem before...what could be causing this?

The product images on certain websites i go to on my ipad do not appear (ie. gap)? I never had this problem before...what could be causing this?

Thanks for your input however, what I don't understand is that some of the product images do appear on the site but not all images? The first 10 product pics appear but then, it's just the product descriptions after that with no images? I find it strange that it used to work on this particular site (mainly Gap and Old Navy) and now it doesn't? I do a lot of online shopping there so it's unfortunate. I contacted their online support and they said to download the Opera Mini App but that didn't work...I see even less images? If I visit the site on my Ipod Touch or my Macbook, I see all images, no problem? Not sure what the problem is?

HT4009 I keep getting a message to contact itunes support when I try to make an in app purchase. What could be causing this issue? My credit card is up to date and in app purchases aren't restricted.

I keep getting a message to contact itunes support when I try to make an in app purchase. What could be causing this issue? My credit card is up to date and in app purchases aren't restricted.

Have you tried contacting iTunes Support and asking them ? We are fellow users here on these forums, it could be due to a number of reasons, we won't know which one.
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Firefox won't open; tried all I found on this site; can't get in to disable add-ons.

Firefox will not open. Little wheel spins, then disappears. Nothing.
Re-started computer - several times.
Reinstalled Firefox. Nothing. Can't open in Admin. Can't open with double click or with right-click "Open".
Many fixes on this site suggest going to the Firefox button to disable add-ons - of which I have few - however since Firefox won't start, I can't try these options.
Can't get to my profile. (Have not changed my profile or add-ons for ages.)
This seems to have happened right after the most recent update.
I've read everything I can find on this website and other places, and can't make it work.
Can't find old Firefox on program list, thus can't uninstall old version - perhaps this occurred automatically with new Firefox download?.
Ran Spybot and deleted some adware and mal-ware. Still nothing. Ran Microsoft Security - nothing.
I'm running Windows 7.
I can't open the troubleshooting file offered below.
Firefox was working well until yesterday. Sigh. Can anyone help with this?

You can use one of these to start Firefox in Safe Mode:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode
Create a new profile as a test to check if your current profile is causing the problems.
Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 22.0: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Recently, any attempt to log on to any site with my valid userid and password fails with FireFox but passes with Internet Explorer. What could possibly cause this?

I used FireFox a long time for email and other scure sites. Out of the blue my logins started rejecting. In frustration, I went back to Internet Explorer and found I could log in using the same UID and PWD.
I cain't imagine what setting could be causing this to happen. Have you ever heard of such a thing? And is there a solution?

In Firefox 3.6.4 and later the default connection settings have been changed to "Use the system proxy settings".
See "Firefox connection settings" in [[Server not found]]
You can find the connection setting here: Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select No Proxy
Another possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that,.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls

I have firefox 10.0.1, after the 10 update the text looks all blurry. If I put it in safe mode the text is fine. What could be causing this? I have reset all defaults and disabled add-ons

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