I have firefox16.0 and would like to update to the most recent version (19). But my Firefox won't update

Hi there
I've got windows vista on my computer, and am using Firefox 16.0. Have been for a while now, ever since it was installed a year ago or so.
The thing is, Firefox won't update to the latest version (currently version 19 I believe), neither automatically or manually. I've tried everything, including using the "help" function. The window only says it's Firefox 16.0, but when I click on "update", the page just refresh and that's it, nothing else happens. I've checked all other settings, and it looks like all the right boxes are ticked, including "update Firefox automatically".
Coming to think about it, on my wife's computer, we are always told about new updates for Firefox. On this one, no update alert of any sorts since it was installed a while ago (and again, all the right boxes being ticked)
Please can anybody help? Should i reinstall Firefox altogether?
Thanks for your help
Frankie

see this:
[[Update Firefox to the latest version|Update Firefox to the latest version]]

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