I have five bars of service but my phone won't send or receive texts- HELP! Wi-fi does work

I've been trying to send text messages all day but each time my phone give me a message send failure message. I have great service so I do not know what was wrong. My iMessage and Wi-fi have been working fine. How can I fix this?

have you contacted your phone carrier as they handle messaging.
do you have SMS turned on in message settings.

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