I have forgot my password.  My company changed emails and I can no longer get to the email address that was set up on my iPad.

Ihave forgot my password to my account. ( I set a new one up to do this). When I go on to retrieve my password, it mails it to an email address I can no longer get to.    I always use the same combination of passwords, so I know it is something simple.  I am trying to get to my iCloud account and retreive my apps for my iPad.

If you can verify the serial number of an apple product registerd in your name, and can verify your apple id, and possibly some other info (credit card on file is a good one) you can call 1-800-APL-CARE. The tech should be able to verify this info, and if so can transfer you to account security.

Similar Messages

  • My email address that was used to set up my ipod was deactivated by yahoo for inactivity...now i cant access my ipod  with that email address or password..i also dont have my reciept to show that i purchased the ipod from  the apple store either.

    I am not able to access my Ipod using the email address because it has been deactivated.

    Recovery the password and change the ID email address
    How do I change or recover a forgotten Apple ID Password?
    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. See Changing your Apple ID password if you'd like more information.
    I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
    Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.
    If necessary:
    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Using this form
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    3. Contact Apple by:          
    Apple ID: Contacting Apple for help with Apple ID account security
    For general  information see:
    Apple ID: All about Apple ID security questions

  • HT6154 My Iphone 4 started talking to me today and I can no longer get it to recognize my password.  Any suggestions?

    My IPhone 4 started talking while I was at work today, and I can no longer get it to recognize my password.  It freezes up and will not function properly, nor can I answer incoming calls.  I've reset the phone twice, but to no avail.  I currently have it hooked up to Itunes, but again, I can't get the phone to recognize the password.  Any suggestions?

    If you mean it speaks when you tap things on the screen, you have VoiceOver turned on and need to turn it off in settings.  To do this, follow these steps exactly:
    Press Home.
    Tap Settings. Then double-tap Settings.
    Tap General. Then double-tap General.
    Use three fingers on the screen to scroll to Accessibility.
    Tap Accessibility. Then double-tap Accessibility.
    Tap VoiceOver. Then double-tap VoiceOver.
    Tap "On" next to VoiceOver. Then double-tap "On" to turn it off.

  • I need to change the email address that was installed in my phone the day I purchased it. How do I do this?

    Please help!!!!  I need to change the email address that was installed in my phone the day I purchased it. How do I do this?

    You'll have to do a hard reset, wiping all data in the process.
    Go to settings, tap on about then tap on reset your phone,

  • HT201342 My iTunes account is under my @yahoo email address and I became accustomed to my @Me email and now like the idea of the @iCloud email address that was made. My question is can I change my iTunes account to my @iCloud name without losing my purcha

    My iTunes account is under my @yahoo email address and I became accustomed to my @Me email and now like the idea of the @iCloud email address that was made. My questions are....can I change my iTunes account to my @iCloud name without instead of my @yahoo name without losing my years snd years of purchases ? Can I also create an @Mac address ? ....or is my @yahoo and my @iCloud already recognized as the same by apple and my purchases would already be fine as well as restoring my devices ?

    Your purchases are permanently tied to the Apple ID (account) used to purchase them.  They can't be moved to another account and you can merge accounts.  You can start making new purchases with your iCloud ID if you want, but you will end up with two sets of purchases under two different IDs, adding further complication to your life.
    Also, your @icloud email address is an alias of your existing @me address; emails sent to either address will be routed to the same inbox.  You can decide which one you want to use as your default (as discussed here: http://support.apple.com/kb/HT5441) but you can't separate them.

  • Just to version 7.Like all updates,ad-ons get disabled.The ad-ons that was disabled,where I am not able to open my emails.Why can't FireFox have updates without disabling ad-ons we need to work with?

    Just to version 7.Like all updates,ad-ons get disabled.The ad-ons that was disabled,where I am not able to open my emails.Why can't FireFox have updates without disabling ad-ons we need to work with?

    ''guigs2 [[#answer-672422|said]]''
    <blockquote>
    NoScript stops cookies, please disable this addon/extension as well as make sure that the language en-us is installed.
    # 1) Open up the Firefox Preferences tab. You can do this by typing about:preferences in the URL bar.
    # 2) Click "Content"
    # 3) Next to "Languages", click "Choose"
    # 4) Select "English/United States [en-us]", click "Add"
    # 5) re-open "about:accounts"
    # 6) Click "Get Started"
    </blockquote>
    Thank you for replying. Unfortunately, I already did all of these things. As you can see from the below screenshot, the language is already set. Also, this screenshot was taken in Safe Mode, so NoScript is not enabled. About:accounts still says I need to enable cookies for some reason. So, this solution didn't work....

  • How do you change the email address that was used to set up your ipod?

    How do you change the email address that was used to set up your ipod?

    Jus what do you want to accomplish? The Apple ID email address is used for variosu thing onthe iPod like:
    - For purchasing media. Srrings.iTunes and App stores. Sing out and sign into anoterh account
    - Settings>iCLoudl for iCloud account
    - Settings>FaceRome for Apple ID and where You can Be Reached At email address
    - Settings>Messages for Send And Receive email address.
    - Maybe for Game Center

  • I have a ipod touch 5 and I just restored it and can't be able to use it because i cant log into my icloud. I forgot my security questions and the email address that was registered with it. So what am I supposed to do now?

    Im not able to use my ipod touch 5 because i just restored it and cannot have access to the icloud because i forgot my password and all things linked to it

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or          
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • Ethernet MAC address has changed and I can no longer connect to the network

    I have a new iMac, 21.5" running 10.6.4. It was purchased in the past month.
    I am using it on an ethernet network and using DHCP to obtain the address. It has been working for the past few weeks. I turned it on today and it is failing to connect. After some digging around, it seems that the MAC address (Ethernet ID) has been reset to 00:10:18:00:00:00. This is different to the one it has been using last week.
    I have not changed any network settings. Airport is working fine.
    If I pull out the ethernet cable and reinsert, the machine tries to obtain an IP address. After a while, it returns with a self-assigned IP Address.
    Last week, I did notice that it was taking a relatively long time (a minute or so) to obtain the IP address over ethernet. Plugging the same ethernet cable in a macbook, I am able to obtain the IP address for the macbook much more quickly.
    I see that I could use ipconfig to change the interface address to what I believe is the correct address. Would this be sensible?
    Why would the machine have reset the MAC address anyway?
    Regards,
    Neil

    Dear all,
    I am having the same problem with a new MacBook Pro, bought end of October - for me it became apparent for software (Matlab, Comsol) that are registered with a licence file which was created based on the MAC address, and also when trying to register the computer to the company network. That software will only work those times that the computer "knows" its real MAC. Also, I found that audible audio books, managed through itunes, will not synchronize with the ipod at those times when the MAC address is at the producer's default (00:10:15:00:00). I never had network issues other than this computer registration, - no probs at home or elsewhere - , so it will depend on the individual setup which issue users observe.
    I have had long phone discussions with different Apple support people, they have done checks based on Capture Data that I sent to them via email, etc.. They can't find the problem in the software/setup and they advised me to go the Genius Bar and have those guys look at the computer's guts.
    Restarting sometimes did set the MAC to the real one, also running the code that someone suggested in Terminal sometimes helped.
    Other than that, looking through the web, it does not seem to be an Apple-unique problem, but certainly one would like to see support to take care of that issue for Macs soon.
    Also, thanks a lot for this thread! Otherwise the support guys on the phone would not have believed my : "the Mac address changes on a daily basis" and would just have brushed me off.
    All the best,
    Susanne
    Message was edited by: semperula

  • How do I change the original email address that was used to set up iCloud

    I have just noticed that the email under system preferences for iCloud is an old one that does not exist anymore. How do I change this? Can you also tell me if I delete this account - will it affect what I have stored on the computer e.g. what is in my photos etc? I am a real novice when it comes to computers - so excuse my ignorance :-)
    Thanks for any assistance.

    You can change the (non-Apple) email address which forms your Apple ID to another one at http://appleid.apple.com. If you are going to do this you should follow this procedure to avoid problems:
    Firstly, if you have 'Find My iPhone/iPad/iMac' enabled on any of your devices, turn it off.
    Create a new email address, for example  at Yahoo or Gmail, or anywhere convenient (or you can use an existing address as long as it has never been associated with an Apple ID).
    Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
    Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.
    Enter your new address and click 'Save changes'.
    Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
    Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in (give it time).
    I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support.

  • Since I updated to 5.0.1 on my iPad2 my Apogee One no longer works correctly. I get loud  pops and crackles and my monitoring has changed completely.  I can no longer monitor through the Ipad headphone socket

    On previous ioS Garageband worked perfectly.  The crackles now make it impossible to record with an external mic  or with the built-in mic on the One.  I used to be able to monitor via headphones plugged into the ipad headphone socket.  Now when I plug the Apogee one into the iPad camera port I get sound for 1-2 secs and then nothing.  The only way I can monitor then is through the Apogee One headaphone connection but it is loud and distorted.

    Minor update:  I have multiple PC's in my office.  This same iPad and other apple devices properly work and sync with their connection to this other computer.  Both computers are running the 64bit iTunes and both have Windows 7 64bit OS running on both machines.  I tried deactivating firewalls and even deleted the iTunes with a fresh installation with no avail.
    Something is keeping my Apple mobile devices (iPods, iPads) from being recognized within iTunes.  However, they all are properly recognized by my PC.

  • When I changed to Thunderbird, I can no longer get one of my old emailer's inputs

    I used to get a daily email from a favorite emailer, but when I switched from outlook (ugh!) to Thunderbird, it no longer came to mm email address. All my other emailers' inputs come, as far as I can tell.

    I solved the problem by going to the emailer's site and re-signed up for the daily email. That seemed to be the easiest way to do it, and I didn't have to dig into Thunderbird's inner workings to do it. Thanks for the prompt suggestion to solve my problem, though. I really do appreciate it.

  • HT1349 The Cloud came with my I-PHONE. Is it possible to change the email address it was set up under?

    My mac book was purchased and set up a year or so ago. I purchased the i-phone, the cloud was part of that package. I set up the cloud using one of two e-mail addresses I use. Now I need to coordinate my mac and phone because everything on the mac are set up on the other e-mail address. I cannot get the updates and use the cloud properly. What is the solution?

    On device:  settings>iCloud, scroll to bottom of page and press Delete Account.  Then enter the right one.  However, any data you have synced with iCloud on the old account will be deleted on the device.

  • I have a "vintage" macbook with OS X 1-.6.8 quicken 2002. How badly will it hurt to upgrade to OS x M Lion? I have heard I may loose all apps older than 2008? Help me get to the Cloud! That's what I want so that I can then transfer all info to a new MAcbo

    I have a "vintage" macbook OS X 10.6.8. I want to get all of my information to the Cloud. I must upgrade to Mountain Lion. I have heard I may loose all of my applications pre 2008. Can anyone help me with this? Most important is my contact list in Mail.

    You don't need the Cloud to transfer your data. The first time you boot your new Mac it will boot into Setup Assistant, then prompt you to transfer the data, apps and settings from your old Mac. Do it then, after that it will create a new user and will be problematic.
    Check the compatibility of your third party software here.

  • I forgot my eprint email address that I set up. How can I find it?

    I recently set up a new eprint account and established an eprint email address so I can print on my HP eprinter.  I have forgotten the eprint email address, how can I find it?
    This question was solved.
    View Solution.

    on your pc that is connecter to your wireless or wired network , type "eprintcenter.com" and you will see the setup menu to the printer , then look at the address in the eprint tab.  hope this helps

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