I have forgotten my answers to my security questions and i can no longer access my email the reset link goes too what can i do please help

I can no longer access the email account because the server it was with shut down their email service

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or           
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general  information see:
Apple ID: All about Apple ID security questions

Similar Messages

  • TS1702 I have forgotten my answers to my security questions and now I cannot download anything since I've forgotten the answers to my security question, please help.

    I forgot the answers to my security questions and now i cant download aything help!!!!

    Welcome to the Apple Community.
    contacting Apple through iTunes Store Support

  • I have forgotten my answers to my security questions and I have clicked the button to send an email to reset my answers but I have not gotten the email for it. Is there another way I can reset my answers?

    Can someone please help me I would like to buy music and have clicked the button to reset it more than once and I still have nothing.

    Going through this website may give you the ability to contact Apple about resetting your security questions if you're unable to recall the answers.
    http://www.apple.com/support/itunes/contact/

  • I have forgotten my answers to my security questions

    I have forgotten my answers to my security questions and have tried the iforgot link etc and that link still requires the answers that I have forgotten.. What do I do now

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95781)

  • I have forgotten my answers to my security question

    I have forgotten my answers to my security questions and have tried the iforgot link etc and that link still requires the answers that I have forgotten.. What do I do now

    http://support.apple.com/kb/HT5312

  • TS3988 I'm trying to purchase some apps and things on iTunes but seem to have forgotten my answers to my security questions. I have my apple I'd & password but how can I go in to overwrite or change security questions?

    I'm trying to purchase some apps and things on iTunes but seem to have forgotten my answers to my security questions. I have my apple I'd & password but how can I go in to overwrite or change security questions?

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions

  • HT5787 Hallo , i don't remember the answer to my security questions and my apple ID is my old Email address whice not active any more and i don't have access to it

    Hallo , i don't remember the answer to my security questions and my apple ID is my old Email address whice not active any more and i don't have access to it.
    During the last year i was using my Iphone under this APPLE ID :***** , but i forgot to change it on "FIND MY IPHONE"
    is there a solution for that??
    Kind regards
    yossi
    <Email Edited By Host>

    If you changed your Apple ID from the old email address (that is showing up) to a new one, but just forgot to update it on your iPhone, try these steps.
    1. Use your current Apple ID password
    Trying using your current Apple ID password. If that doesn't work, continue to the next step.
    2. Sign out and back in to iMessage or FaceTime
    If you are currently signed in to iMessage or FaceTime
    Sign out of iMessage or FaceTime:
    iMessage: Go to Settings > Messages > Send & Receive, tap your Apple ID, then tap Sign Out.
    FaceTime: Go to Settings > FaceTime, tap your Apple ID, then tap Sign Out.
    Sign back in to iMessage or FaceTime:
    iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
    FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
    You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
    If you are not signed in to iMessage or FaceTime
    Sign in to iMessage or FaceTime:
    iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
    FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
    You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
    3. Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't work, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud and try to sign out.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Tap Settings > iCloud and sign in with the new Apple ID.

  • I have forgotten my answers for my security questions. What can i do?

    I have forgotten my answers for the security questions. What can I do? Help, please!

    If you can, get a rescue email according to http://support.apple.com/kb/HT5312.  If that doesn't work try https://Expresslane.apple.com then iTunes and iTunes Store

  • HT1541 What do you do if you have forgotten your answers to your security questions?

    Been having trouble trying to remember my answers to my security questions. I have tried reseting my phone doesn't work. I cant buy apps and music that cost money but luckly i can buy free apps.

    Fastest way is to conatct itunes store support:
    https://expresslane.apple.com/
    They will direct you to a phone number where you can ask help on how to reset the questions.

  • I have been trying for 8 days and I can't remember my security question and it won't send me a email to reset! What do I do?

    Help me please I need my account opened ASAP!!!!

    Hi shineypence,
    If you set up a Rescue email address:
    Go into Manage Your AppleID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, select Password and Security, and click the first option (see below), and you will be able to proceed from there..... (I HOPE the first button is showing for you!)
    Reset your password
    You can change or reset the password for your Apple ID account by providing some information.
    Select your authentication method.
    Email authentication: To access your information, we will send an email to the rescue email address on file for you.
      Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
    If you did not set up a Rescue email address:
    1. Go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
       Then select 'iTunes Store', and on the next screen select 'Account Management'
       Next choose 'Forgotten Security Questions' and fill in that you'd like your security   
       questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
    2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
    Hope this helps!
    Cheers,
    GB

  • HT5312 I don't know the answers to my security questions and I don't know my rescue email. Now I'm locked out of my account. How do I fix this?

    It kept asking me to answer security question and I don't know the answer because my account is super old. I don't know my rescue email either. My sister said if I just kept answering the questions wrong it would stop but instead I got locked out. Please help I have money on my account.

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (85343)

  • HT6170 I forgot the answers to my security questions and I need a rescue address in order to reset it.

    I need to reset my answers to mu security question but I need a rescue address in order to do so. But to create a rescue address, I need to answer my security question. How do I answer them if I don't know the answer. Nice logical arrangement of procedures.

    Contact Apple ID account security: Apple ID: Contacting Apple for help with Apple ID account security

  • I have forgotten my answers to my security question how do I find them

    How do I find the answers of my security questions

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • I have forgotten  my answers to my security question, what do i do?

    hello
    this my first time using itunes on my new laptop and when i tried to purchase a song, they asked to answer these security question that i chose to answer but its been so long ive forgotten the answers and i didnt write it down, i know not very smart, so anyone please help. What do i do to fix this?

    HI,
    Start with this thread
    https://discussions.apple.com/thread/3930195
    Also check the panel on the right about "More like This"
    10:09 PM      Sunday; July 22, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • I can't remember the answers to my security questions, and, to make matters worse, my rescue email was incorrectly entered! What can I do?

    I have forgotten both the answers to the security questions on my AppleID, and the rescue email I set up was incorrect on one letter, therefore the email is sent to the wrong account - what can I do to fix this?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (118855)

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