I have forgotten my answers to my security questions and I have clicked the button to send an email to reset my answers but I have not gotten the email for it. Is there another way I can reset my answers?
Can someone please help me I would like to buy music and have clicked the button to reset it more than once and I still have nothing.
Going through this website may give you the ability to contact Apple about resetting your security questions if you're unable to recall the answers.
http://www.apple.com/support/itunes/contact/
Similar Messages
-
I no longer have access to the back up email address I used when I set up my apple ID. I have since forgotten the answers to my security questions and am having a problem making changes to my account. What can I do?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114957) -
I've forgotten the answers to my security questions, and for some reasons My rescue email is not active now, I can only access to my primary email, I have just redeemed a $25 gift card this morning, I was unable to use the money now. what should I do?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(110676) -
HT1918 I forgot my security questions passwords, is there a way I can reset them?
I forgot my security questions passwords, is there a way I can reset them?
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox) -
I for got the answers to my security questions and my rescue address is misspelled is there anyway to fix my rescue address so i can reset my security question answers? I called support and they said it was nothing they could do! Can somebody please help!?
Did you not call the Account Security Team? It's pretty new.
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
I forgot the answer to my security questions and I don't have a rescue email, whenever I receive a call from apple support it disconnects, is there any other way of resetting security questions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Just wait for Apple/iTunes to reply -
I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset because I do not have a rescue email. what do I do?
this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.
-
So I forgot the answers to my security questions and in order to reset them I need to answer them? Help? I can't buy anything and I don't see the option to resend them...
The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the link then that implies that you don't have one and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been resetyou can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
my friend gave me her ipod about 2 years ago. neither of us know the passcode and now we have no way to link it to the original itunes account. is there a way i can reset it so i can use it?
I have tried plugging it in and holding the sleep/wake button and home button at same time and all it does is gives me the "slide to power off" option. Is there anything I can do??? Please Help!
Message was edited by: Unordinary92Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Or try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer -
I forgot my answer to my security question and I am required to enter it because it will be my 1st time to purchase on my new ipad.. Is there some way to retrieve it?
From http://support.apple.com/kb/HT5665 :
If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact Support in the country where you and your iTunes account are to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
Hi people um I can't remember the answers to my security questions and I don't have a recovery email .. What should I do ?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I just bought photoshop elements 13 last night. Today I am watching tutorial videos to show me how to use it, but the videos are showing me things I don't have. Asking me to click on tabs i don't have. Why is this? Is there another way I can learn? Or is my download messed up and not giving me everything I need?
Got a link showing us which video tutorials you're watching and examples of what's missing in your software?
-
I have microsoft outlook installed on my Mac book pro, I can only use the outlook with the office server where it was setup, outlook won't work out of office, is there any way I can reset the settings in order to be able to use outlook every where?
I can see my folders by clicking the X next to my name on the Inbox Folder. So I have my folders now, just cannot see them in the left colum or see multiple windows on Outlook. At this point, I can use the folders, just with limited functionality. Thanks -Gina
-
HT1414 is there another way i can fix this problem without having to restore my phone?
my wifi settings is faded out so i cannot turn the wifi on. i followed the steps that this website said to do so it could get fixed but it didn't work. then thet said i would have to restore my phone and i can't do that. is there another way i can fix this problem without having to restore my phone?
No.
A restore might not even fix it; a fair amount of the time, when the Wi-Fi is grayed out it is a hardware issue. -
I need to download itunes on my iphone but I do not have a homecomputer is there another way I can download itunes?
I saw the App on my phone but I am not able to completely connect to the store. I can buy songs or movies but each time I try to connect to Ping an error message appears "Cannot connect to iTunes Store". I assumed I needed to download iTunes.
Maybe you are looking for
-
"Exception occurred during event dispatching". Help me, Please!
Hi, All: when I runing my program, often catch below exception, I couldn't found where I'm wrong, and Why? Could you please, give the below exception and my code a quick search, and tell me how I to do it, and Why? sincerely yoursUrey Exception occur
-
How to Unblock a Storage Bin With an Inventory Active Flag
Hi, I have a storage bin that shows as being blocked by an Inventory active flag, but the inventory document has been canceled. I can't even view this document since it was canceled. Anyone have any suggestions? Thanks, Das.
-
How do I switch the Start Up Disk back to Mac OSX hardrive ?
Hi Mac users.... I think I created a huge problem on my computer. I was looking to stop a program from opening up, snapz pro x, every time I restarted my computer. I found out how to delete eventually, but during my search I went to system preference
-
Oracle ADF - Refresh quick query for a table in the pop up.
Hi, I am using Oracle jDev 11.1.1.4.0 In my application I have a Find button in jspx. Onclick of Find button, a popup opens. When I search for a record by name in QuickQuery, suppose - I entered name as jon. It gives me the correct result. Now when I
-
Hi guys, df -g Filesystem GB blocks Free %Used Iused %Iused Mounted on /dev/u01lv 125.00 31.13 76% 359348 5% /u01 /dev/u02lv 88.00 11.97 87% 924784 22% /u02 I got the above information but don't know the total size in "/u02", does anyone know? How mu