I have forgotten my password and locked my phone, how can i clear the problem
I have forgotten my password and locked my phone, how can i clear the problem
By coincidence, this happened to my son just last night. You do NOT have to restore it to a new phone, but you probably want a current backup.
Luckily, you can still sync and back it up even if it's locked, so connect it to the computer you usually sync it to. Go to the summary page. It's easiest and fastest to use a local backup, so if iCloud backup is on, turn it off and click "Backup now".
After it backs up, either click "Restore iPhone", or
- hold home and the top button until the screen goes black, release the top and continue to hold the home button until iTunes says "iPhone in recovery mode detected".
Follow instructions to restore from backup, and then sync to restore content. Your phone will come up in an unlocked state. If you have any stuff that was purchased directly to the iPhone (only), you'll have to re-download it.
Remember to turn iCloud backups back on if you use them.
If you don't sync you iPhone to a computer then I *think* those instructions with the buttons will put it into a mode where you can restore it from the cloud (make sure it is NOT connected to a computer while you do this). Otherwise, you will have to restore it as a new phone, then go to settings, reset, then restore it from the cloud.
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Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
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