I have forgotten my security question answers. I logged into manage your your apple ID and tried to reset my security questions. The prompt tells they will send and Email to reset . I never get the email. Any help?
I have forgotten my security question answers. I have logged into manage your Apple ID. I have requested a email to change security question withe link provided. I never recieved a email. Any help?
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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Similar Messages
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I need help resetting my security questions, i try to and it says email sent but i never get the email to my main email or alternate email, i never set my questions but somehow there set, so i can also not buy apps without entering my question awnsers please help
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
about changing my security questions' answer, I logged into my apple Id but there is no option of changing that...
If you can't remember your current answers then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the option to send reset info won't appear, and you won't be able to add one until you can answer 2 of your questions. In which case see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
Hi everybody, I need help.
I requested an unlock from T-mobile UK 1.5M ago, and after the restore I got the message that my iphones carrier setttings were updated successfully, but never get the message that it's unlocked. And it still doesn't support nay other SIM. What am I doing wrong? How do I get it unlocked?
Thanks in advance for adviceDid you restore the phone as a new device when you did the restore/unlock, or did you restore it from an existing backup? I have found that when unlocking an iPhone on the AT&T network, you don't get the message that the unlock was successful if you don't restore as a new device. The unlock still works, you just don't get the message. Perhaps it is not carrier specific for this behavior.
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On iPhoto, I can no longer access the 'Classic' option which would lay out my photos on the page. It will send them as attachments only. I need the page layout for my work. Any thoughts as to why this has changed? It used to fully lay out the photos so I could add notes and detailed information before I sent them. I am thinking it is something simple that I have just missed...
The "Photos" view has been replaced by the Media Browser.
Most applications will show you the Photos icon in the Sidebar, when you need to select photos in a file chooser dialoge. Mail, Safari, the iWork apps. See Terence Devlin's User Tip: How to Access Files in iPhoto
For example, in the File > Open dialogue in Preview I am seeing this in the sidebar. -
What to do?? - I just updated my iTunes to ver 11.2.1 because of the annoying messages they keep sending out.
Now I can't play the movies and TV series I've purchased and were watchable before.
Comes up with "This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection)."
The cheek of the matter is everytime I tried to get Apple support it comes up with a request for me to pay $54 for their support package, to fix a problem I didn't have until I complied to one of their update requests.
End of Rant!!! - Anyone know how to fix please?Well, I wonder about all the responses...:)
Anyhow, I wound up "fixing" the problem by using the System Restore disks for the Mini. It's now running Tiger 10.4.11 (with all updates) and I copied my iTunes library over. It all works now. <shrug> I have no idea what the problem was, and I'm a bit leery of upgrading it to Leopard, so I think I'll just leave well enough alone.
Richard -
Trying to verify icloud on my macbook, but I never get the email. It's the same address and password I use to order from apple, so what am I doing wrong. Ray
Make sure you are checking the email address you used to set up your iCloud account. Check the spam/junk folder as well as the inbox. If it isn't there, go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.
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I'm trying to reset my security questions because I don't remember them. But every time it says they have been sent to me. I never receive them and I know for sure I'm on the right email address. Help!
You can contact iTunes Support and have them reset them:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB -
Please help Obi Wan, you're my only hope.
So you are saying that you purchased it by:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
Is iTunes signed into the same iTunes account that purchased it?
How long ago did you purchase it?
Did you purchase it on another computer?
Contact iTunes:
Apple - Support - iTunes - Contact Us -
''locking as a duplicate of https://support.mozilla.org/en-US/questions/981122''
I have "Show My Home Page" for the Startup option
I have LastPass set to AutoLogin
I have the cookies for the tab sites in the Cookies Exceptions list
Despite all of this, the tabs are "logged out" when I restart Firefox, and sites that have no logins are not opened based on the web address the tab was originally set for.Type '''about:config''' in the URL and filter
*'''browser.stratup.homepage''' and change the value as the website you need to load.
or
Firefox Menu > Tools > options
*General > Startup > When firefox starts " Show my Home Page"
**Home Page "www.google.com"
Firefox Menu > Tools > options > Privacy > History
*Firefox will: "Use custom settings for history":
*Select: [x] Accept Cookies from sites
**Accept third party cookies: "From Visited"
*Keep until "They Expire"
*Deselect: [ ] "Clear history when Firefox closes" -
've gotten 60 or 70 messages that that my iCloud doesn't work and to select preferences. The message says I will get an email to verify but I never get an email. I've checked old email, blocked email, and have low filters on emails. Any ideas?
Hey CarolinQc,
Thanks for the question. The symptoms you are experiencing can result from an Apple ID address that has been changed prior to signing out of all of the services. Before you change the email address associated with your Apple ID, you’ll want to sign out of all services to avoid this. As a fix, you can temporarily change your Apple ID back to the old address:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
2. Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
- Scroll down and tap Delete Account, then tap Delete to confirm.
- Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
- Enter the password for your previous Apple ID.
3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
4. Return to Settings > iCloud and sign in with your new Apple ID.
Additional Information:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Thanks,
Matt M. -
have a question mark in the place of my mail's icon and i cannot get into my email. I found my email folder in the library ,but it is not in applications. How do i get my email back ?
you should look in your applications folder to see if mail is still there. the dock icon is pointing to mail being in your applications folder. it has probably been moved or deleted for some reason from the app folder. do a spotlight search for your mail program. if it is still on your computer, move it back to the applications folder and when you click the question mark, it should see it is back and open. The email folder in your library shouldn't have to be touched. you need mail.app itself.
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When i try to send email from my ipad i get the message The recipient "£)()&&£)" was rejected by the server. This has only just started to happen and I don't know why. Please can someone help. I have tried lots of things now and cannot solve it.
"Your email account" means to tap on the name of your email account. Whatever it is listed as in the settings.
In my mail settings, one of my email accounts is a Comcast account. I tap on the Comcast name and it brings up this window.
Then I tap on the arrow under the Outgoing mail server smtp setting to get to the next window.
In the resulting window, I then tap on the arrow next to the smtp server under the Primary Server setting.
That brings up this window in which I check to make sure that my user name and password have been entered correctly. If those items are missing, enter them in the appropriate fields and then tap done. -
I forgot my password along with the answers to my security questions. So I try sending an E-Mail to myself but the E-Mail I am sending it to isn't even mine, nor the one I have registered. How can I change the E-Mail or something?
Security questions:
https://discussions.apple.com/thread/4533485?tstart=0 -
Until recently I was able to send images in the body of my Yahoo emails. Now, I am getting the message "This message has been truncated", and the email does not go through. I do not have this problem using IE. Could you please help? Thank you.
Try this -> http://support.apple.com/kb/TA38632?viewlocale=en_US
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