I have forgotten my secutity question answers how do i reset them

i have forgotten my security questions password, i use the link to send me the instruction email but it never arrives in my e mail account please help

See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
If you forgot the answers to your Apple ID security questions
http://support.apple.com/kb/HT6170
 Cheers, Tom

Similar Messages

  • Hey plz i need help i have forgotten my security questions answers how to reset them

    plz i need help i have forgotten my security questions answers how to reset them

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • I have forgotten my security questions but the email to reset them is no longer active how do i change it to send it to a different email?

    I have forgotten my security questions but the email to reset them is no longer active how do i change it to send it to a different email?

    You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 I forgot my security question answers, how do I reset them?

    I forgot my security question answers, how do I reset them?

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I have forgotten my security questions and would like to reset them... My reset email is an old email and I no longer have it. How do I change this reset email? Someone plz help! 

    I have forgotten my security question answers and would like to reset them. My reset email I no longer have because I have gotten a new email. How do I change my reset email to my new email? Some one plz help! 

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105770)

  • Forgot my security question answers, how do I reset them?

    I forgot my security question answers...... How can I reset them??? Help!!!

    It's not due to lack of reading the screen.  I'm getting the same thing on one of my apple id accounts.  I logged in using two other accounts I have and each had a slightly different behavior.  One had the "reset password by email" button above the security questions that I could modify just fine.
    However, my primary account which is used for accessing other services with Apple will not allow me to see the "reset password by email" or allow me to edit my security questions.  It gives me a combination of two questions out of three possible.  Unless I get the answer right, it will not let me reset the password or change my security questions. 
    I've scanned the web pages in painful detail and am not missing any instructions or other links that might help get around this "chicken and the egg" problem.
    The primary difference between the problematic Apple ID and the others I've used is that it was associated with a Family Pack mobile me/.mac account.  It was the primary account.  Wonder if there is some special code to protect the primary account id so that the other five Mobile Me/.Mac accounts won't get compromised.  Just grasping at straws ...

  • TS1292 i forgot my security question answers how do i reset them?

    i just added $15 onto my account and it asked me for my security question answers and i forgot them. how do i reset the answers?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97368)

  • HT5312 i have forgotten my security question answers but it is sending them to the wrong email and won't let me change it. how can i download songs app and games when it won't let me?

    i have got given voucher for my birthday nd it wont let me use it as i cant remember my answers to my questions. it wont emial the answers to the right email address

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.
    http://support.apple.com/kb/HT5699

  • I forget my security questions answers how I can reset theme agean?

    Can any one help me!!!!

    Use this link.
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
    Click or tap on Manage Account. Enter your username (Apple ID) and password. In the next screen, click or tap on Paaswords and security on the left side. Click on the link next to "Forgot your answers"? If you have a rescue email address, Apple will send you an email with instructions on how to reset your questions.
    If you don't have a rescue email, you will have to contact Apple.
    http://www.apple.com/emea/support/itunes/contact.html

  • HT5312 i forgot my secuirty questions answer , how can i reset them without losing my account ?

    i still use the account to download FREE apps , but i cant perchased or buy new apps

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (86990)

  • TS3297 I forgot my identification question answers, how do I reset them?

    Need help???

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76507)

  • HT5624 i have forgotten my security question answers

    i have forgotten my security question answers, how can i change or find out what they are?

    SECURITY QUESTIONS
    Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
    This user tip may also help you http://discussions.apple.com/docs/DOC-4551

  • I have forgotten my security question answers and my recovery emails aren't coming through. Apple won't or are unable to resolve so how do i now make purchases on the ipod touch?

    i have forgotten my security question answers and my recovery emails aren't coming through. Apple won't or are unable to resolve so how do i now make purchases on the ipod touch?

    Wont/Unable as in you were not able to verify information?
    Basicly the only way Account Security is not able to reset your security questions is because
    1 - You do not remember your password
    2 - You were unable to verify any information which is required
    If you do not remember your password - until your password is either remembered or reset - will not be able to reset questions via Support
    If you know your password - then if you are unable to verify any information regarding your account your questions will not be reset.
    I apologize - If the information above is not the case try calling back in.

  • I have forgotten my security question answers and can not access my account settings without them. What is the answer?

    I have forgotten my security question answers and can not access my account settings without them. What is the answer?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT5312 Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

    Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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