I have forgotten security answers and my rescue email address is no longer in use

I have forgot my security answers and my rescue email address is no longer in use, what can I do?

See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

Similar Messages

  • What should I do If I forgot my security answers and my rescue email address is no longer working?

    I have a problem with buying stuff on app store with a gift card because it asks me to verify my account. I need to answer my security questions that I forgot and it offers me to use my rescue email that is no longer working. Please help!

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102175)

  • I've forgotten my security questions and my rescue email address is no longer available due to the address is many uears ago, what can I do for purchasing in itunes store?

    I've forgotten my security questions and my rescue email address is no longer available due to the address is many uears ago, what can I do for purchasing in itunes store?

    You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT201363 I don't remember the answers too my security questions, and the rescue email address is no longer active, is there any other way to reset the security questions?

    I added a voucher to my account and now i cannot spend the money on it as it asks me to answer security questions, i have not used the iTunes store in many months and so i have no idea what the answers are to them. And the rescue email i setup is no longer an account I use so i cannot acces it to reset the questions, am i stuck or is there a solution?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (86477)

  • I forgot my security question answers and my rescue email address has been deactivated.

    As I said in the title, I forgot my security question answers and my rescue email address has been deactivated. Conveniently, you must enter your security questions to change your rescue email. The answers to the security questions are sent to the rescue email, so I am stuck. My only option seems to be to call Apple Support, which is my entire Friday off spent on an aggravating phone call. If anyone can give my an alternative route for fixing my problem, I am all ears.
    Please Help.

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I forgot my security question and my rescue email address is inactive also. I want to reset my Apple ID security question

    I forgot my security question and my rescue email address is inactive also. I want to reset my Apple ID security question

    The Three Best Alternatives for Security Questions and Rescue Mail
         If you do not have success with one, then try another:
            1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
            2.  Call Apple Support in your country: Customer Service: Contact Apple support.
            3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT201303 I know my username and password but forgot the answers to the security questions and my recover email address is no longer valid.

    I know my username and password but forgot the answers to the security questions and my recover email address is no longer valid.  What to do?

    Basically, none; if desired, you can fill out and submit this form, but will probably be told to call.
    (122649)

  • Hi I have forgotten the security answers and changed my email as I no longer use my old one how can I get the answers please

    I have forgotten my answers to my security answers and changed my email how can I get my answers to purchase off the store

    Click here and request assistance.
    (80557)

  • I forgot my security answers and my rescue email

    I jusy reedemed a gift card and i cant use it because i forgot my rescue email and my security questiona

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 Forgot my security answers and my rescue email is deactivated

    i need to change my security questions as i forgot them and the email i used as my rescue email is deactivated and i can't access it anymore, i don't know how to change the rescue email as i tried to find it in manage my apple ID how can i solve this?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    It isn't possible to change the rescue email address after forgetting more than one of the answers.
    (89898)

  • I've forgotten my security answers and the rescue email isn't right.

    So, I've had my Macbook Pro for a week now and i have set it up with security questions etc, I have just come to buying an app and before I could i was asked to verify who I am and answer secuity questions.I know the answers to the questions and I keep typing them in but the computer keeps saying it's incorrect so i must be typing them in incorrectly to how i set them.
    There is an alternative option, send a rescue email. But there is only one problem I have never seen this email address before in my life!
    Help.! Please i have no idea what i should do!

    Click here and request assistance.
    (75026)

  • Forgotten security question and no rescue email

    hi i forgot my security questions and i dont know how to get a rescue email what do i do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98992)

  • HT5312 Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

    Guys, I have forgotten my security question answers, and the rescue email I placed in with my apple id has been closed down as well (it was a university id, when I graduated, the email service expired). I need help changing my password.

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I am locked out of iTunes because I can't remember the answer to my security questions, and my 'rescue email' is one that I no longer have access to... Help!

    I am locked out of iTunes because I can't remember the answer to my security questions, and my 'rescue email' is one that I no longer have access to... Help!

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106114)

  • HT5312 My rescue email address is no longer valid and I can't remember my security questions answers.  How can I reset my security information

    I have money in my Itunes account, but have forgotten the answers to my security questions.
    The rescue email address that was linked to my account is no longer valid and I can't access it any more.
    How do I re-set my security questions and rescue email so I can purchase itemsvia my iTunes account?
    Help?

    You will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use.

Maybe you are looking for

  • Jsp form help

    Hello everyone out there' I am a computer science teacher in a private high school in Nigeria and have some experience in java programming language and also new to the JSP tech .I want to introduce the school into using web applications in managing t

  • ISight  and PC for skype

    I read that it was difficult to use iSight with XP, but is it impossible? I have a Mac at home and a laptop from work with XP. at the moment, the Vskype is only for PC, and I want to get the iSight to use with both? thanks.

  • Cannot create a new site while a VD/code works in Default site. IIS 7.5 Windows 2008r2 64 bit system

    We are moving from CF8 to CF11, windows 2003 to windows 2008 r2 64bit, IIS 6 to IIS 7.5. When I have my code as a VD or placed in the wwwroot, in the Default website, the site works OK but when I create a new site pointing to the code,placing in a di

  • Audio in OS 3.0

    Since upgrading mg iPhone 3G to OS 3.0, I have had the following bug: Audio on Music and movies won't play after being stopped. If I reset the device or power down and then back on again, the first video or song I play works just fine, even an entire

  • How do I name the IP address for my new iPad?

    I have six 'wireless clients' on my AirPort Extreme.  The first five are identified by name, i.e. GJ's iphone, GJ's Mac Mini, etc.  However, my new iPad does not show a name but just the IP Address of 10.0.1.5.   My new iPad does have a name but for