I have forgotten the answers to my security questions. The emails apple is sending to reset this is not reaching me. I want to change my password. how do I go about it?
I want to change my password. how do I go about it? I have forgotten the answers to my security questions. The emails apple is sending to reset this is not reaching me.
Hi ...
Check your junk mail folder just in case.
If it's not there, contact Apple for assistance with your security questions > Contacting Apple for support and service
Similar Messages
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I have forgotten my answers to my security questions
I have forgotten my answers to my security questions and have tried the iforgot link etc and that link still requires the answers that I have forgotten.. What do I do now
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95781) -
I'm trying to purchase some apps and things on iTunes but seem to have forgotten my answers to my security questions. I have my apple I'd & password but how can I go in to overwrite or change security questions?
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions -
I have forgotten my answers to my security question
I have forgotten my answers to my security questions and have tried the iforgot link etc and that link still requires the answers that I have forgotten.. What do I do now
http://support.apple.com/kb/HT5312
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I forgot my password along with the answers to my security questions. So I try sending an E-Mail to myself but the E-Mail I am sending it to isn't even mine, nor the one I have registered. How can I change the E-Mail or something?
Security questions:
https://discussions.apple.com/thread/4533485?tstart=0 -
Hallo , i don't remember the answer to my security questions and my apple ID is my old Email address whice not active any more and i don't have access to it.
During the last year i was using my Iphone under this APPLE ID :***** , but i forgot to change it on "FIND MY IPHONE"
is there a solution for that??
Kind regards
yossi
<Email Edited By Host>If you changed your Apple ID from the old email address (that is showing up) to a new one, but just forgot to update it on your iPhone, try these steps.
1. Use your current Apple ID password
Trying using your current Apple ID password. If that doesn't work, continue to the next step.
2. Sign out and back in to iMessage or FaceTime
If you are currently signed in to iMessage or FaceTime
Sign out of iMessage or FaceTime:
iMessage: Go to Settings > Messages > Send & Receive, tap your Apple ID, then tap Sign Out.
FaceTime: Go to Settings > FaceTime, tap your Apple ID, then tap Sign Out.
Sign back in to iMessage or FaceTime:
iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
If you are not signed in to iMessage or FaceTime
Sign in to iMessage or FaceTime:
iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud and try to sign out.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Tap Settings > iCloud and sign in with the new Apple ID. -
I just got a new iPhone and iTunes won't let me make purchases, I don't remember the answers to my security questions. What can I do to reset them?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95667) -
HT5312 i cannot remember the answers to my security questions. Can you please help me reset them?
I cannot remember the answers to my security questions. Can you please help me reset them?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I forgot the answers to my security questions and now i cant download aything help!!!!
Welcome to the Apple Community.
contacting Apple through iTunes Store Support -
I forgot the answers to my security questions where can I find them or reset them
I forgot the answers to my security questions how do I either find them or reset them
Derrick ~ Welcome to the Support Communities. This question has been asked many times so answers can be found by searching the Communities — see this tutorial:
ASC — Searching
But since you've already posted, to the right of your post you'll see a More LIke This section — see if the threads there help. -
I forgot the answers to my security questions and the password of my alternate email and now I can't purchase anything! What should I do?!!!
You need to get that password reset or contact Apple, which can be done by clicking here, phoning them, and asking for the Account Security team, or filling out and submit this form.
(93240) -
I have forgotten my answers for my security questions. What can i do?
I have forgotten my answers for the security questions. What can I do? Help, please!
If you can, get a rescue email according to http://support.apple.com/kb/HT5312. If that doesn't work try https://Expresslane.apple.com then iTunes and iTunes Store
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I have forgotten my answers to my security question how do I find them
How do I find the answers of my security questions
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
HT1541 What do you do if you have forgotten your answers to your security questions?
Been having trouble trying to remember my answers to my security questions. I have tried reseting my phone doesn't work. I cant buy apps and music that cost money but luckly i can buy free apps.
Fastest way is to conatct itunes store support:
https://expresslane.apple.com/
They will direct you to a phone number where you can ask help on how to reset the questions. -
I don't know the answers for my security on my apple ID and I've made purchase on my iPad before I don't know why it needs them can someone please help me so I can make purchases
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
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