I HAVE FORGOTTEN THE ANSWERS TO THE SECURITY QUESTIONS AND I DONT REMEMBER MY SECURITY EMAIL I ENTERED WHEN I MADE MY APPLE ID. PLEASE HELP ME WHAT I CAN DO?
I HAVE FORGOTTEN THE ANSWERS TO THE SECURITY QUESTIONS AND I DONT REMEMBER MY SECURITY EMAIL I ENTERED WHEN I MADE MY APPLE ID. PLEASE HELP ME WHAT I CAN DO?
If you forgot the answers to your Apple ID security questions - Apple Support
Apple ID- All about Apple ID security questions
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
Contact Apple for help with Apple ID account security - Apple Support
Similar Messages
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i forgot my i cloud apple password and security question and i dont remember the id well how can i activate my device? please i need help
Hello there, Hisham1977.
The following Knowledge Base article provides the steps to follow if you've forgotten the answer to your security questions:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
If you forgot the answers to your security questions, try answering them at least once to see if you can get them right, even if you're not sure you remember the answers. If you're confident that you can't remember them, try one of the following:
If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you forgot your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time, you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro -
im trying to make a purchase on itunes and its asking for my security question and i dont remember them its been years since i made this account how can i reset them
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98991) -
I can't remember my security questions, neither my email address where sign in information has been sent?
Authentication into what account? If it's iTunes, good luck with trying to contact Apple about that. All the contact info for the various departments is here. http://www.apple.com/contact/
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HT201209 keeps asking me to answer security questions and i dont remember the answers
can get itunes card to work
Assuming that the body of you post is what you asking about, not what you have as its title, then what happens when you try to redeem it ?
If this page doesn't help and the problem is something that only iTunes Support can help you with (these are user-to-user forums), then you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes -
HT4484 i want to change the security questions and i dont know it ?
I want to Change my security questions and i dont remember the answers....also all the solutions didnt solve it because it requires to be aware of the answer or to reset the questions by sending an email which it doesnt make any thing....please make effort to solve my problem
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security, choose country, then click
Continue;
6. Under ‘more options’ choose/click/tap the email icon. Fill out the form with your contact information. Describe your issue in the text box. ‘Cannot remember answers to security questions, need to have them reset’.
You should get a response within 24-48 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service -
I have forgotten my answers to the security questions
I have forgotten my answers to the security questions please help
Rescue Email and Security Questions
http://support.apple.com/kb/HT5312 -
I've forgotten the answers to my security questions, and for some reasons My rescue email is not active now, I can only access to my primary email, I have just redeemed a $25 gift card this morning, I was unable to use the money now. what should I do?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(110676) -
Please help i forgot my security questions and im trying to send an email to my rescue but to get to it i have to answer the got **** questions ! help please the support is terrible
1. See my User Tip for some help: Some Solutions for Resetting
Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for
support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
I have forgotten my security questions and need to send a reset email, but the email address that it wants to send it to doesn't work anymore. How do i change the email they send the email to?
You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95774) -
I have forgotten my answers to the questions which are asked to identify me, and I am trying to press "send instructions to my e-mail", but this does not work, what should I do?
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(113969) -
What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset? Please help. Thanks in advance.
Please see Kappy's User Tip here:
https://discussions.apple.com/docs/DOC-4551 -
Hello
I have a problem with security questions and i cant reset to my email
The error was
Exceeded Maximum Attempts
We apologize, but we were unable to verify your account information with the answers you provided to our security questions.
You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.
Click here for assistance.
i waited more than eight hours. and back to my account but it is the same ( no change ) i cant find forgot your answers
http://www.traidnt.net/vb/attachment...134863-333.jpg
can you help me pleaseAlternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I want to change the email address used as rescue email for my security questions. But I can't remember the answers to the security questions and I dont have access to the rescue email anymore. Please help.
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
I have problem with the security questions and i dont know the answer. How i change the questions ?
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact
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