I have forgotten the password to my iPhone 5, when I connect it to my computer it says that the iphone is locked and i must enter the passcode. Please help!

Help please I changed my passcode and must've clicked different numers than I thought becuase now I've tried the wrong passcode so many times it just says connect to itunes. So i plugged my phone into my computer but it says the iphone is locked and I need to enter the passcode! what should i do!?

No problem! Just follow these instructions-
turn your device completely off
UnPlug it from your computer
Hold the home button (square button)
Plug your device into computer while still holding the home button
Hold until iTunes says it detected a device in recovery mode
Hit restore at the top
Done!

Similar Messages

TS3694 i have forgotten my password so my iphone is locked

i have forgotten my password so my iphone is locked,what do i do to unlocked it

Please clarify what you mean by "locked"... Did you forget your lock screen passcode and now the phone is disabled? Did you forget the password for your Apple ID and now you can't activate the phone after updaing to iOS 7? What EXACTLY do you mean?

HT4623 I have an iPhone 4S that i dont use anymore. It is locked with a password & i can't remember the password. i am wanting to let my child use this phone now but when i connect it to my computer it says that it cannot find the device driver. How can i

I have an iPhone 4S that is locked with a password & cant remember password. when I connect to my computer it says that it cannot find the device driver. How can i fix this?

Hello jlb1977,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Best of luck,
Mario

HT1349 I have forgotten the passcode to use my ipad, what should i do?

Hi, We have forgotten the passcode to use the ipad2, what action do i need to take to gain access?

Please check out the following Apple Support article that provides details on how to restore your iOS device if you forget your device's password.

My IPAD is not disabled but I have forgotten the passcode to get in. How do I get it?

My IPAD is not disabled but I have forgotten the passcode to get in. How do I get it?

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Does any one know how to unlock the touch if you have forgotten the passcode?

Does anyone know how to unlock the i-pod touch if you have forgotten the passcode?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Rob967 wrote:
how do you connect to itunes if u cant remember passcode

HT1212 This does not help me. I can not get on itunes because the phone is locked and I have forgotten the passcode

how do I unlock a phone that I have forgotten the passcode to. Annd it will not let me on itunes

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

Sync problem - earlier today I updated both iTunes and my iPod Touch. Since then, I have tried syncing the two. The iPod Touch claims that there is no music on the iPod, however, when I connect it to my computer it says my full library is on there.

Sync problem - earlier today I updated both iTunes and my iPod Touch. Since then, I have tried syncing the two. The iPod Touch claims that there is no music on the iPod, however, when I connect it to my computer it says my full library is on there. At present, I am unable to listen to songs on the iPod when not connected to the computer. What can I do to fix this?
Thanks for any help!

- Have you reset your iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next would be to backup your iPod and then restore you iPod from backup via iTunes.

Accidentally i have deleted the Safari, please help me how to reinstall it back, I'm using MacBookAir - MAC OS X - Version 10.5.8 Thanks

Accidentally i have deleted the Safari, please help me how to reinstall it back, I'm using MacBookAir - MAC OS X - Version 10.5.8
Thanks
Dimitris

It would appear that your system is somewhat mangled, and it is time for some general 'servicing'.
Start here:
Repairing permissions is important, and should always be carried out both before and after any software installation or update.
Go to Disk Utility (this is in your Utilities Folder in your Application folder) and click on the icon of your hard disk (not the one with all the numbers).
In First Aid, click on Repair Permissions.
This only takes a minute or two in Tiger, but much longer in Leopard.
Background information here:
http://support.apple.com/kb/HT1452?viewlocale=en_US
and here:
http://docs.info.apple.com/article.html?artnum=302672
An article on troubleshooting Permissions can be found here:
http://support.apple.com/kb/HT2963
By the way, you can ignore any messages about SUID or ACL file permissions, as explained here:
http://support.apple.com/kb/TS1448?viewlocale=en_US
If you were having any serious problems with your Mac you might as well complete the exercise by repairing your hard disk as well. You cannot do this from the same start-up disk. Reboot from your install disk (holding down the C key). Once it opens, select your language, and then go to Disk Utility from the Utilities menu. Select your hard disk as before and click Repair.
Once that is complete reboot again from your usual start-up disk.
More useful reading here:
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/TS1417?viewlocale=en_US
For a full description of how to resolve Disk, Permission and Cache Corruption, you should read this FAQ from the X Lab:
http://www.thexlab.com/faqs/repairprocess.html
Reboot your Mac and then perform a Safe Boot:
Mac OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/HT1455
Now try downloading and installing again.

I have a macbook 13in mid 2010, im trying to update it from 10.6.4... i update it and restart i but when it finishes restarting, it says its still 10.6.4 and i need to update? please help!

I have a macbook 13in mid 2010, im trying to update it from 10.6.4... i update it and restart i but when it finishes restarting, it says its still 10.6.4 and i need to update? please help!

Try downloaded the Mac OS X 10.6.8 Update Combo v1.1 standalone updater and installing it.

Ok..so i was on my iPod 5g listening to music and the sound just stopped working. And whenever i turn up the volume it says that there are headphones in. and my iPod is brand new. please if someone can help it would be awesome!

ok..so i was on my iPod 5g listening to music and the sound just stopped working. And whenever i turn up the volume it says that there are headphones in. and my iPod is brand new. please if someone can help it would be awesome!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
If within warranty (yours is since the warranty is one year) and not abused, Apple will exchange it at no cost.

I have a form that has multiple fields but has 5 sections. I have used mail merge to insert information but I can't get Excel to recognize that I need different names and addresses for each section. Please help.

I have a form that has multiple fields but has 5 sections. I have used mail merge to insert information but I can't get Excel to recognize that I need different names and addresses for each section. Please help.

Thanks for your response. I do believe I have the information needed for each form on a separate line in Excel. There is a first name, middle name, last name, city, and zip column. And field is entered on a different line for all the information. I'm really stuck.

Please I am in Ghana, i just upgraded my iphone 3gs software and i cant activate it. Please help out.

Please I am in Ghana, i just upgraded my iphone 3gs software and i cant activate it. Please help out

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
-Griff W.

When i try to authorize by computer its saying that "This Apple ID has not yet been used with the iTunes Store."

When i try to authorize by computer its saying that "This Apple ID has not yet been used with the iTunes Store." please someone help me

I had this same problem today. I have been battleing it for the past 5 hours, but it worked. You have to create a new account though.
What I did was go to iTunes and click Sign in, then made a new account.
But I didn't want to put in a Credit Card number, so what I did was
Open iTunes
Go to iTunes Store
Search a totaly free app. (I used Google Earth)
Click on the app from the list
Click the button under the icon that says "Free App"
Then it will ask you to sign in or make a new account, Select Make New Account
Follow All the steps on all the pages.
When you get to the page that you select your Credit Card, check "None"
Fill in the rest of the info and then click Complete
Verify your email
I hope this helped you. Strangely, you can only select "None" Under Credit Card if you do it this way. Must be some iTunes bug.

Our old computer crashed which had all the kids ipod touch library on it. Now when I connect ipods to new computer it says I have to erase all the app, etc to sync with new computer. Is there anyway to sync to the new computer w/out losing all data?

Our old computer crashed which had all the kids ipod touch library on it. Now when I try to connect them to new computer it says I need to erase all data, apps, etc. to sync with new computer. It is saying that it can only be connected to one library at a time. Is their anyway around this without having ot erase all their stuff?

- Transfer iTunes purchases to the new computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Transfer other music by using a third-party program like on of those discussed here:
newer copy
- Connect the iPod to the computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup.
Note that the iPod backup that iTunes makes does not included synced media like apps and music.

I have forgotten the password to my iPhone 5, when I connect it to my computer it says that the iphone is locked and i must enter the passcode. Please help!

Similar Messages

Maybe you are looking for