I have forgotton my security answers for purchasing itunes-help

I need to reset my security questions for purchasing itunes. I have forgotten the answers

could you please hel with the above ?

Similar Messages

  • HT201209 I have forgotten my security answers for my account and need to retrieve

    I have forgotten my security answers for my account and need to retrieve so I can purchase products.
    <Email Edited By Host>

    User to user forum.
    Posting your email address on the internet is not a good idea.
    http://support.apple.com/kb/HT5665

  • Why do you have to use security questions for purchasing stuff from itunes

    please make all apple products not use security questions to purchase  stuff in the itunes store

    If you mean that you've forgotten the answers to your security questions, then if youhave a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • TS3297 I forgot my security answers for purchase authorization.

    I am trying to make a purchase from a new computer, but i forgot the answers to my security questions for authorization for purchases.

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT5312 I have forgotten my security answers for my apple ID.

    is that a way i can change it or make some new security answers?

    account security
    Please call apple @ 1-800-694-7466
    ask for the account security team
    you may want to add a credit card to your iTunes account  before calling; so they will have a way to verify your identity.
    Peace, Clyde

  • I have forgotten my answers for my iTunes security questions.  What do I do?

    I have forgotten my security questions for my iTunes account.

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions

  • TS2446 I have forgotten my Security answers

    I have forgotten my Personal Security answers for purchasing some songs and i don't remember the answers? I was wondering if you could get my answers back to me or reset the questions or get me to them so I can find them.

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

  • TS2446 I want to buy in iTunes. But it says this is first purchase so I have to write security answers but it doesn't appear any question. So I can't answer. And I can't buy anything how can I solve this problem????

    I want to buy in iTunes. But it says this is first purchase so I have to write security answers but it doesn't appear any question. So I can't answer. And I can't buy anything how can I solve this problem????

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • Hi, i have forget my security answers in app store purchase, what shall i do

    Hi, i have forget my security answers in app store purchase, what shall i do

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • HT5312 How do I check my security answers for my ID.  I'm sure I put them the answers in correctly but Apple says I am wrong.  There seems to be no facility to check what answers Apple have.

    How do I check my security answers for my ID?  I'm sure I have put them in correctly but Apple says they are wrong.  There seems to be no facility to check what answers Apple has and I do  not have a rescue e-mail address.

    Read the article you linked

  • I forgot my security answers for my apple ID ,and I can't purchase any application ,, i can't remember my alternate email address too ; what should i do ??

    I forgot my security answers for my apple ID ,and I can't purchase any application ,, i can't remember my alternate email address too ; what should i do ??
    <Edited by Host>

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Some Solutions for Resetting Forgotten Security Questions - https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions - http://support.apple.com/kb/ht5312 - "If you can't recall your Apple ID security questions and answers, the optional rescue email provides a way to reset them. Additionally, all future security-related emails for your Apple ID will be sent to the rescue email address."
    Jan 2014 post about contacting Apple to reset security questions - https://discussions.apple.com/message/24543247 and https://discussions.apple.com/message/24671039

  • HT201303 i forgot my security answers for apps store how do i recover or continue a purchase

    i forgot my security answers for apps store how do i recover or continue a purchase

    Can I change the answers to the security questions for my Apple ID?
    Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your account.
    From Here  >  Apple ID FAQ  >  http://support.apple.com/kb/HE37

  • My ipod wont let me buy any apps because it says i have an invalid security code for my moms credit card but its the right one. and it also says i owe money for upgrading an app does anyone know how to remove my moms credit card cause i cant figure itout

    my ipod wont let me buy any appps because it says i have an invalid security code for my moms credit card but its the right one. and it also says i owe money for upgrading an app does anyone know how to remove my moms credit card cause i cant figure itout

    To change asccount information see:
    Changing Account Information
    For the code issue this may help.
    iTunes Store: My credit card's security code or zip code does not match my bank's records
    For a standard iTunes account you need a valid payment method even for free apps and app updates.
    What is making it think that you own money for an app upgrade?

  • I forgot my security question answers for my iTunes account and now it won't let me buy anything. What do I do?

    I forgot my security question answers for my iTunes account. Now I can't buy anything with the 15 dollars I have in it. How do I regain access to my money?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • We purchased photoshop elements thru amazon.ca.when we try to install it wants a 24 digit serial # and none of the #s we have matches what is asked for can anyone help?

    we purchased photoshop elements thru amazon.ca.when we try to install it wants a 24 digit serial # and none of the #s we have matches what is asked for can anyone help?

    Find your serial number quickly

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