I have gone through 4 charging cables for my iPhone 5. Is it possible to claim one free of charge from Apple?
I have gone through 4 charging cables for my iPhone 5. Is it possible to claim one free of charge from Apple?
The cable that came with it is covered under the same warranty as the phone. Why have you been buying them?
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The Ipad mini replacement (the first had a 1 inch shaded band running down it - and Apple replaced it. Now my new one has a flickering set of lines at the bottom of the screen. I reset adn reloaded, powered it down and up and still there. Seems likely to be a hardware issue - just wondering if anyone else has experienced this. Nothing unusual - havre Mac Airbook, two other older ipads and iphone and all are fine - no issues charging or such.
You must be at the end of the bell shaped curve for device problems. There's always someone who experiences this, and unfortuantely you are the rare user to be annointed by the gods of bad luck.
I read many Apple forums, and your story is indeed rare. Just like the person who wins the lotto, there are those who play all their lives and never win anything, not even $1.00. I'm sure you get the picture. I had a similar experience many decades ago, only with a car (or cars). Not fun and not funny. -
My laptop died so now I will have to use my new computer for my iPhone 4. Will all my data be lost?
https://discussions.apple.com/message/10007431#10007431
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My iPod 5gen, 16GB won't charge. I have gone through 3 chargers already. I am now thing there is something wrong with my iPod.? Can someone please help me.
If lint is the problem, take a clean dry toothbrush and carefully clean the iPhone charging port.
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Hello,
My sons old iPad 1 is rarely used, but, when i charged it up the message was; "iPad is disabled try again in 22,824,852 minutes" sorry but thats a bit of a wait!
I have gone through all the various reset methods but can't get around the disabled status??
Can't see another way to reset it.
Could it be for the bin.
Only wanted to give the youngest daughter the iPad to take to school.
Hope someone can help
Thanks
Jonny Burns.Is this how you do it?
1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad -
The reason I found this problem is that I did a complete reset of my iPhone, so it reset all the content, through settings on the phone. That ended up deleting the ringtones I had. I tried searching up the same tones, however you can't "Install" already purchased stuff like you can in the AppStore.
I can't "iTunes wifi-sync" because you need to have connected at least once to the computer before you can wifi-sync, but because I reset my phone, it doesn't "remember" it once synced with my Mac cause I reset it.
I have gone through the "iTunes connectivity troubleshooting", nothing worked.
http://www.apple.com/support/iphone/assistant/itunes/#section_1
My iPhone charges fine with the USB-Wall outlet adapter, so its not the lightning connector or the USB connector on the other end of the cord.
All the USB ports on my Mac are functionning (working with other cords for printers, etc.), but still the iPhone persists not to be recognized in iTunes.
So I am guessing iTunes is the problem.
Any Help, Solutions, Suggestions, would be appreciated.
Thanks.I had not tried that article, however I already went throught the troubleshooting assistant, which covers everything that article has.
I am about to try to delete and re-install iTunes though, which was mentioned in your artile link.
Thanks for the help.
I'll post my findings/results. -
My ringer is no longer working for text and email notifications. Only working for phone calls. I have gone through all the settings to see where something is off. Not finding anything. I have tried changing the tone and it just vibrates on everything.
Ok so I happened to figure it out while on the phone to apple support. Even though the guy was very nice, I think I knew more than him! He was explaining very basic resolution principles I played about. I had the second option in displays resolution. All I did was unplug the HDMI cable, click on 'best for display' then plugged the HDMI in and my resolution on the normal monitor changed to the normal blue, then went black momentarily and then changed to a strange resolution but another window appeared that said SONY BRAVIA HDMI at the top! Hey presto! Don't know why it didn't do it yesterday - I probably left the HDMI cable in or something! Oh well. Problem solved!
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I recently downloaded "Inequalirt For All," a movie by Robert Reich. I loaded $20 onto my iTunes account and there was a special where I could rent the movie for $0.99. I rented the movie but have not been able to download and play it. The error message says that there was a problem with my download even though it charged my account. I have gone through the troubleshooting steps and have reset my computer. The rental does not show up on my iPad or iPhone either. I would like to watch this movie! Please help! Thank you!
Hello Yazan1,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Best of luck,
Mario -
Hi, I am using a Mac computer that my husband set up. I have worked on it recently with no problems. Today, I am having problems with the bluetooth keyboard not working properly. The numbers 1 through 9 do not work. I have gone through troubleshooting wireless mouse and keyboard issues and everything looks good. Except, when I check the keys on the keyboard viewer, these keys still do not work. The webpage guides me through and at this point I do not know what to do next, because the keyboard is still not working properly. I sure hope there are some experienced people in the community to help me. What should I do?
Hi:
I wish my suggestion had gotten you further.
I do suggest you try to connect the keyboard again. The request for a number is a step in it trying to pair. If it gets by the number, it sometimes takes a little while to get connected. If you are unable to get it connected and want a new one, I have been using Apple Bluetooth keyboards for years - and I like them. The one I have (the newest model) only uses two batteries and is very thin.
Speaking of batteries, if you are not already doing so, you might consider rechargeables. I have a drawer full of them and use a 15 minute charger. I go tired of buying batteries and rechargeables are environmentally friendly to boot. At the moment, I use 2450 mAh Energizers and a 15 minute Energizer charger (all purchased new on eBay at a very reasonable price).
I am far from an iPad "expert," although I have one. If my suggestion below does not help, post your question in a separate thread in the iPad forum.
I had a terrible time syncing my iCal on my Mac with my iPad iCal (confusing - hopefully it makes sense). I quit using iCloud as that added to the confusion. There is a facility to one-time sync items. When you connect your computer to your iPad, iTunes opens. The system begins a process (automatic backup and so on). After it finishes, you can click on "info." At the bottom of the screen, there is an advanced section. You can select any of the items and then force it to sync. The iCal information from your computer would be deposited on the iPad.
After all that, I do not use a Google calendar so the information may be worthless to you.
If you want to reset the iPad to factory settings, you can do that when it is connected to iTunes (one of the options). Me being me, I try never to erase anything.
Barry
Message was edited by: Barry Hemphill -
My Ipod does not show in Itunes, when I connect it shows for a second a disappears again, I have gone through the trouble shooting but no luck?
:-) the problem is solved. Thanks to a great typ in one of the other discussions with alt+cmd+S iTunes looks again like something I recognize. After removing the iPod from iMac and also from the connecting "holder", turning it on ad off, rebooting the iMac, maggic happens and the iPod now shows in iTunes and everything works just fine.
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I can't sync the songs from my computer to my ipod touch. I have gone through the directions on the iPond help page and have not found them helpful. For example, I can't find the autofill button. Can you help?
I have already tried following those steps. I went back and tried to follow them again but they did not work. Some of my songs have synced, some have not. And I am still not seeing the Autofill icon on the bottom of the menu or anywhere else. I fear something has been corrupted here and I need to start afresh.
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I presently have a linksys wifi router, can i connect a time capsule through cat 5 cable for my apple products and to boost my signal .i live in a three story home and my linksys is in the basement. I have one cable on the top floor where most of my computers/ipads are.
can i connect a time capsule through cat 5 cable for my apple products and to boost my signal
Yes, configure the Time Capsule to create a wireless network using the exact same wireless network name and password as the Linksys wireless network. -
I have been fighting for 3 hours, have gone through all troubleshooting
I have NEVER had so much trouble with getting support in my life.
I have a 6th gen Nano. Windows control panel recognizes it and the Nano indicates that it is connected. I have gone through evey troubleshooting site imaginable. I can NOT get the Nano to show up in I-tunes. I have run the repair installation on I-tunes. I have no idea what to try next. It worked fine a couple of weeks ago although I hate the new I-tunes format.Yes, of course. iTunes was around before there was an iTunes Store. And I think Apple cares MORE that you purchased an iPod, and LESS about where you get your music to play on the iPod.
You can buy music the "old school" way, on CD, and "rip" them into your iTunes library using iTunes.
You can download/buy music from other sources, as longs as the format is MP3 or AAC, and don't use copy protection (DRM). NOTE: iTunes Store music downloads do not use any DRM.
One example is Amazon.com.
http://www.amazon.com/MP3-Music-Download/b/ref=sa_menu_mp3_str1?ie=UTF8&node=163 856011
They offer a utility called Amazon MP3 Downloader, which automatically places your downloads into your iTunes library.
If the source just provides you with the downloaded song files, all you need to do is open a window showing the files or the folder containing the files. Run iTunes and select Music in the sidebar, under LIBRARY. Then drag the songs files or the folder containing the files from its window to the iTunes window, and drop them there. iTunes will add the songs to your iTunes library.
Once the songs are in your iTunes library, you can automatically sync or manually load them onto your shuffle.
http://www.apple.com/support/ipodshuffle/syncing/ -
HT1476 my iphone 5 keeps eating chargers - i have gone through probably 10 or more
my iphone 5 keeps eating chargers - i have gone through probably 10 or more i dont know if it is my that is mucking up or all of the chargers i have had, they were offical apple chargers but they still broke this is starting to get very expensive for me could you please help?
Why are you paying for new ones? The chargers and the cables are under warranty. Unless they are physically damaged, Apple will replace them.
What do you mean by "broke"? Are yo talking about the charger? Or about the cable? Are you unplugging the cable by pulling on the cable just anywhere? Or on the hard plactic part that plugs into the phone?
I have had no problems with either my cables or chargers, even the cable I keep shutting in a desk drawer.
Best of luck. -
My ipod touch version 4.2.1 is not recognized by Windows 7 after upgrading i tunes to 11.2. I have gone through all the trouble shooting suggestions twice
Did it work with previous ii.x version?
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem
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