I have had a time capsule for years and it worked well. Now my airport utility states it is unable to find any airport wireless devices. When I rescan, I get the same response. I access the internet wirelessly through my Time Capsule - that part works.

My time capsule is currently not backing up my MAC. My airport utility states it can't find any airport wireless devices. But I can access the internet via my time capsule. I was trying to reset my time capsule but it won't let me since the airport utiity states it can't find any airport wireless devices.

i was having the same problem. i held the reset button on my airport express for ten seconds, waited for it to restart and than unplugged my internet modem for 15 seconds and waited for it to restart and my wireless worked. but when i go to setup everything through the airport utility everything goes to crap and i have to start over again. i don't get it.

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HT4113 I have had my I phone for years and have used my lap top to sync with however tonight I purchased an imac and transferred my laptop information to it, but when I connect my iphone it says I don't have permission to connect. any suggestions?

I bought a new IMAC and transferred my information from my macbook pro to it, I have been syncing my Iphone 5 with my lap top for years but when I try to sync it with the new imac it says that I don't have permission, I can not figure out how to get my iphone to sync with my new imac

dfaught wrote:
I bought a new IMAC and transferred my information from my macbook pro to it, ...
How did you do this...
See Pondini's Excellent information here...
Setting-up a new Mac from an old one, its backups, or a PC
dfaught wrote:
... I can not figure out how to get my iphone to sync with my new imac
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751

I have been a loyal customer for years and have a hot spot because internet options are very limited in our rural area. I have stayed with 10G since the beginning. Most months I don't use the 10G. Verizon has no problem with me paying for Data I don't

I have been a loyal customer for years and have a hot spot because internet options are very limited in our rural area. I have stayed with 10G since the beginning. Most months I don't use the 10G. Verizon has no problem with me paying for Data I don't use. This month my daughter comes home from College and she accidentally uses 24G.....14 over get blind sided with $140.00 in overages. I called Verizon today......stopped in to the store today......My neighbor told me they waved charges for her one time. Lots of charges.....But I'm am getting no help. Not even an offer of a payment plan to help me out. I went back just 6 months and I have over paid for 19G.....Seems like they would like to help out their loyal customers!!!! Does anybody have any suggestions on how to deal with them? We are not wealthy....or I would just pay this and walk away......

There is a big misconception in what customers believe a cell carrier is obligated to do.
You pay a set price to use up to that amount of xx data. It makes no difference if you use it to the paid limit or way under. Its like peace of mind when you don't have to worry about a data counter.
Your daughter used the data, your plan is quite clear of what overage charges are. Why should or would Verizon wireless just forgive the charges because you are a customer? Your daughter used the data, get the money from her. That is the responsible thing to do.
There is no "I have been a loyal customer so please remove the $120, or $250, or $2,000.00 since I did not mean to use it"
Your electric company, or gas company or any other company does not remove valid charges. Why should Verizon wireless?
Just pay the invoice and don't think you are being mistreated because Verizon is a business and not a charity.
Good Luck

I have had my Iphone 4s for a little over a week now. It just DIED...Can some one please tell me why? the battery life was at 90% I sure do not want to lose all my picture's of my Grand-Daughter, or everything that I have purchased on it. Can someone help

I have had my IPhone 4S for a little over a week now. My battery life was at 90% It Died, Dead, Does not work at all. Can someone tell me what in the heck is going on here. I have had all of the Apple Phones and They all had their little quirks..But This is ridiculous is it just with the Black 4S or the White 4S or both. Help?

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Try this First... You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

My dad and I have shared an iTunes account for years and I just created a new apple id but I have no Idea how to get all those purchases to this new account. Help please?

My dad and I have shared an iTunes account for years and I just created a new apple id but I have no Idea how to get all those purchases to this new account. Help please?

The old Apple ID (presumably your dads) owns those songs and your new Apple ID does not. However, your dad can authorize your iD to use the songs by going to Store > Authorize This Computer from your iTunes menu and entering his Apple ID and password.

Trying to set up time capsule but keep getting message stating airport utility was unable to find any airport wireless device. What do I do know?

Trying to set up my time capsule on my imac.
Keep getting message "Airport utility was unable to find any airport wireless devices."
What do I do now?
joglenn

When having difficulties accessing the Time Capsule (TC) via the AirPort Utility, try the following, in order checking accessibility with the utility after each step:
Check the local connection. If you are trying to access the TC wirelessly, make sure that you are connected to its wireless network before running the AirPort Utility to administer it. If you are still unable to access it with the utility, temporarily connect your computer directly using an Ethernet cable to one of the TC's LAN ports.
Power cycle the base station. Remove the power adapter's plug from the power outlet, and then, wait 15 seconds before plugging it back in.
Perform a "factory default" reset on the base station.
Finally, if you are attempting to access the TC via an Ethernet connection, be sure that your Ethernet port is NOT configured for Jumbo Frames, i.e., using an MTU of 9000+.

AirPort utility unable to find any AirPort wireless devices

Hi All,
I have an issue I have no idea how to resolve. I recently purchased a 2TB Time capsule and after a few teething issues have had it working as both router and external storage. I have spent the last 2 weeks transferring all my media to this for central access from all networked computers.
Its been running fine the whole time until today. For some reason my internet connection was dropped. I turned off the TC and my Modem, and then restarted in the right order.
WiFi connection is Excellent. I can connect to my mapped TC drive, but I cannot connect to either the internet (my network is now only allowing 'Local Connection') and the Airport utility is unable to find any Airport wireless devices. I was hoping i'd be able to see an issue through the utility but it cant even recognise the device!
I am yet to do a hard re-set of the TC as I want to avoid having to go through the network set up again and I assume this is the information that is lost? I'm also concerned I will lose the content of the TC and i really dont have the time or the patience to go through that exercise again.
Any ideas?
Thanks in advance,
Mark

Thanks for the quick response!
My Modem is not the issue in this case as I have already connected via network cable directly to it and am using it to connect to the internet now.
I had issues with IP conflict etc when setting up the network and suspect something similar this time, except I cant even open the TC to check the set up as AirPort utilities cant see it.
I think I have the TC doing the routing as all periphrals attached to the network were getting a 10.0.1.x IP address, but I have to confess this is not my forte and neither is pinging things as I dont understand any of the information that comes back!
I assume the hard re-set option is a last resort? I'm tempted to just do it as I cant see I'll be any worse off than now... but I'll hold off and do the proper diagnosis.
Unfortunately I'm away for the next 2 days so wont get this resolved before then... I have the internet hard wired so that will keep the wife happy... but i will look into this further and report back with more details on my return.
Thanks,
Mark

Unable to find any airport wireless device

Hey there. I very recently installed airport Utility (latests version) for windows 7, for the purpose of fowarding ports 1630-1636 for a game. Sadly, whenever i launch Airport Utility, i get the error message "AIrport utility was unable to find any Airport wireles devices. Please make sure your device is in range of your computer and plugged in. Then rescan and try again." Please help! I'm never able to find my modem (which is an airportextreme) making it impossible to foward these ports!
Any input will be greatly appreciated!

Are you connected to the Aiport Extreme either wirelessly or by ethernet?

My Windows Vista Computer is unable to find any AirPort wireless devices

My Windows Vista computer is unable to find any AirPort wireless devices. I just set this up using another (different) computer and it works fine on that one...

Per chance was the other computer that was able to "find" the AirPort base station another Win Vista device or another using another OS?

I have the premier elements 3.0 version. I have been using it successfully for years and have never

I have been using it for years with success. Recently I had a proplem with opening the program. I brought it to Best Buy. They fixed it and I can make the movies but I can not burn a DVD. I get a message, " cannot initialize the DVD burner engine". Can you help me.

>cannot initialize the DVD burner engine
That MAY be related to the information in the links below
These notes are (mostly) for Encore, but since the disc burning module inside Premiere Elements is also licensed from Roxio, the steps and ideas are the same for PE
As well as the below, right click the program icon and select Run as Administrator, which is NOT the same thing as running the computer with the Administrator account, and which fixes several "odd" problems... To create a two layer DVD (or a BluRay?), you MUST have Encore set to use the Run as Administrator option
Run as Administrator http://forums.adobe.com/thread/969395
-and Vista http://forums.adobe.com/thread/1021721
Odd Errors http://forums.adobe.com/thread/670174
Long File Names or odd characters cause problems
Read http://forums.adobe.com/thread/588273
And #4 http://forums.adobe.com/thread/666558
And This Message Thread http://forums.adobe.com/thread/665641
Things and Software to AVOID when authoring/burning a disc... says Encore, but also applies to Premiere Elements and disc burning
Start --> http://forums.adobe.com/thread/608660
#2 has WHY Explained http://forums.adobe.com/thread/607390
Plus http://forums.adobe.com/thread/562941
Create a DVD output ISO file (Encore) or set your DVD output to a folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)

I HAVE HAD THIS DROID X FOR ONLY 2 WEEKS, PHONE FREEZES, NOW MISSING 150 OF MY CONTACTS ! HELP!

I HAVE HAD THIS DROID X FOR 2 WEEKS NOW, SO FAR MY PHONE FREEZES UP WHEN I TRY TO HANG UP PHONE, CAMERA OPENS SPORATICALLY, AND NOW OVERNIGHT 150 CONTACTS FROM MY CONTACT LIST HAVE BEEN ERASED. I WENT TO BACK UP ASSISTANT ON LINE AND THE MISSING CONTACTS ARE THERE WITH A RED CHECK MARK UNDER IT. I HAVE NO IDEA HOW TO RETRIEVE THEM. HELP! THE CONTACTS WERE THERE LAST NIGHT AND I JUST WENT TO WORK SO I DIDNT EVEN USE MY COMPUTER OR GO ONTO BACK UP ASSISTANT TO DELETE ANYTHING, IT WAS JUST GONE TODAY WHEN I STARTED RECEIVING CALLS FROM NUMBERS I DIDNT KNOW -SINCE THE NAMES ARE GONE.

Oh my mistake, I was thinking backwards.... Ok if the Backup Assistance show all the contacts export the file to csv and then import into Google should resolve your issue..
How do I export contacts from my Backup Assistant web account?
Contacts can be exported to a comma separated values (*.csv) file only.
Click "Select All" link.
Click the "Actions Menu" then click "Export Contacts".
Select the desired export file format then click OK.
Click "Save".
Select the location you want to save the file to and then click "Save".
Import to Google"
1. Log into Google
2. Goto Email page
3. Click Contact directory
4. Select "More Actions" button
4. Select "Import"

Airport Utility 6.3.4 unable to find Time Capsule (4th edition)

Was having problems with mobile phones staying on Wi-Fi network (iphone 5s), so I checked IP address. it was assigning 169.254 address which won't work on network. So I manually assigned a 10.0.0.## ip address and all is well now. But of course that was done statically.
When to check what is going on with my Time Capsule and Airport won't find it. The network works, it still gives data to ipads, and my imacs. I have attempted to wipe password and restart the Base Station, that did not work. Running Yosemite if that matters on my desktop.
What can I do to make the Base Station see the Airport Utility?

See pages 28 and 29. Using Airport Utility (page 29), I don’t see the options the manual says are there. I have done a reset and a full reset (page 28) many times and it has always straightened out the Time Capsule.
Time Capsule Manual

Airport utility was unable to find any airport wireless device

Installed Airport Extreme connected to my PC running XP Pro. Configured my wireless network successfully. Updated to Aiport Utility for Windows ver 5.5.2 and the Airport Utility shows the 'unable to find an Airport wireless device' message and the 'Rescan' button. I uninstalled the upgraded Utility software, unplugged the Airport Extreme, installed the original software from the supplied disc, held down the reset button while plugging the power back in and waited till I got the amber/green fast flashing lights at which time I released the reset button. No change. Then upgraded the Airport Utility back to 5.5.2 and still no change. I can connect to the web from my PC and to an open wireless network named Apple Network f9561d.
Any help getting access to my Airport Extreme greatly appreciated. Thx

PC was/is always directly connected to Airport Extreme via ethernet. Windows XP Pro firewall always has been disabled (double checked). No firewall software. Disabled PC Tools malware protector. No virus protection or scanning software.
Only things showing in toolbar are NVidia Settings, Windows Volume Control, Network Connection icon,Safely Remove Hardware Icon and the time.
Don't have anything running that would block any ports.
Airport Utility for Windows is version 5.5.2.
Did another factory(?) reset as described before and pressed 'Rescan' button 15 times with no change. Devices connected via wireless are Nexus smartphone & HP laptop running Vista. All can access Internet, but slowly.
Tried rebooting PC several times with no difference. Tried plugging the PC ethernet cable into different ports in the Airport Extreme before I realized that I could always access the Internet from the PC so I was wasting my time : )
Tonite I unhooked my DLink wireless router, hooked up the Airport Extreme, installed the software, configured the network (perfectly) and then checked for and installed the
Airport Utility software upgrade (no others). As soon as it finished installing, I ran it and ended up with the error. I didn't install anything else or even run any other software. I saved the configuration, checked for and installed the upgrade. I haven't changed ANY settings on the PC or run any software other than Firefox to create my Apple account to report this problem.
Any help greatly appreciated.

I have had my ipad about 1 year and the music plays fine but that is the only sound!

Please help it is really annoying !

If you mean that you only have sound in the music app, I think you have system sounds muted.
If you lose sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085

When trying to set up my time machine I get this message: Airport Utility was unable to find any airport wireless devices. I am connected to the internet. What's the problem?

I'm trying to set up my time capsule. I'm having trouble. Please help

Hi Angela,
Had (and having) the same issue from Windows 7 on my TimeCapsule (TC) ..... Not sure how to fix it but I have a workaround:
1) Make sure you are getting your internet connectivity from the TC instead of your ISP's modem (turn off wifi on the ISP's modem)
2) go to windows menu and type CMD on the search box, that should get you a black screen. Type IPCONFIG and note the numbers on the Gateway (mine is 192.168.1.1)
3) Open Airport utility and go to File > Configure other
4) Type the Gateway from step 2 and your TC password (if you didn't change it, it should be the serial number f your TC, found on the bottom sticker)
5) you should be able to see yout TC settings.
Hope it helps. I had a big headache when setting TC on my Windows laptop.... (but none on my Macbook) :-) Good luck!

I have had a time capsule for years and it worked well. Now my airport utility states it is unable to find any airport wireless devices. When I rescan, I get the same response. I access the internet wirelessly through my Time Capsule - that part works.

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