I have had adobe creative cloud for 6 mos...but as of today when i try to open it to download lightroom a blue gear in the middle just spins forever and the apps never come up

i have had adobe creative cloud for 6 mos...but as of today when i try to open it to download lightroom a blue gear in the middle just spins forever and the apps never come up..i have rebooted laptop and that didnt work, the blue gear in the middle just spins forever

Hi there,
Please try the solution posted here App doesn't open | Progress wheel spins continually
^Ani

Similar Messages

  • Sign up for Creative Cloud for Team but users are then asked to try a free trial

    I Have set up a Creative Cloud Team account and invited two users. They have followed the email instructions and have then been ask to enter a free trial. Do they go ahead and do this even though I have made payment? Is a months free period included?

    I don't work for Adobe, but until a staff member comes along, the links below MAY help
    Team licenses via the Cloud
    -http://www.adobe.com/products/creativecloud/teams/benefits.html
    -assign a new team member http://forums.adobe.com/thread/1460939?tstart=0
    -http://helpx.adobe.com/creative-cloud/kb/unable-license-trial-product-creative.html

  • We have two users that have been using Creative Cloud for almost a year. Recently, sometime in the last 4ish weeks, the users can no longer run Creative Cloud apps. (Yes, our subscription is paid.) Error simply says administrator access is required

    We have two users that have been using Creative Cloud for almost a year. Recently, sometime in the last 4ish weeks, the users can no longer run Creative Cloud apps. (Yes, our subscription is paid.) Error simply says administrator access is required to install. The apps have already been installed. The users cannot run them unless they are in the local admin group.Using "Run as admin" does not work. It gives the same error.
    I have opened a case with adobe support and was basically told to suck it up and put the users in the admin group. Actually, what was said was that it is "mandated that the users have administrative rights". 
    There are a couple of things wrong with this. It was working for both users until recently - a recent required creative cloud update. The users have never been local admins yet the apps were working (poorly, but working).
    We are in an enterprise environment and users simply do not have administrative rights on the computers.
    I have changed permissions on all adobe folders, granting users or authenticated users modify or full control rights, did the same in whatever Adobe registry HKLM keys I could find. Nothing has allowed the users to run the apps - unless they are put in the local admin group.
    Someone has to have a fix for this. Adobe apps have proved to have far too many vunerabilities to even entertain the idea of elevating user rights. I can't imagine that enterprise environments are allowing this.
    Any help or suggestions are greatly appreciated.

    Jeff,
    Thank you for your response. The users in question are "standard" domain users. We do not reduce users permissions below the standard level.
    The apps do not load with their current standard user permissions.
    The thing that makes this odd, is that up until recently they did this issue with cloud apps. The only way I can make it work for them now is to put them in the local administrator group on their pc's - which is not going to happen.
    This is what they now see. As I said before, this was not a problem up until recently they would see all their available apps. If I put them in the local admin group the apps are listed without having to install. Everything is there, just not accessible to the user.

  • If I purchase Adobe Creative Cloud for student, can I have the programmes on both my laptop and desktop for the same price?

    If I purchase Adobe Creative Cloud for student, can I have the programmes on both my laptop and desktop for the same price?

    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
    -Windows or Mac does not matter... 2 on the same operating system, or 1 on each

  • I have had  adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?

    I have had  adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?

    uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    for the installation file(s):
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.5 (win), 5.5 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • How do I change from an Online Creative Cloud Student and Teacher edition (one-year) to Adobe Creative Cloud for ETLA

    I received a redemption code for Adobe Creative Cloud for ETLA from my school and signed up with the redemption code but now it is saying that I  only have Online Creative Cloud Student and Teacher edition (one-year). What can I do to change it to the Adobe Creative Cloud for ETLA that I need for my college courses.

    I do not understand your issue, ETLA is just a educational form of CC, you have redeemed CC using redemption code on Jan 20, 2015, it valid for an year.
    Are you talking about how to use it offline as desktop app, then you can use the CC without internet for up-to 90 days, you need to log in once in 90 days to keep the CC active.
    Hope this answers your question.
    Regards
    Rajshree

  • Does Adobe Creative Cloud for teams work with both PC & Macs?

    I'm interested in purchasing Adobe Creative Cloud for 3 people at my job. 2 use PC's and 1 uses a Mac. Will Creative Cloud still work?

    Thanks John.
    Also from the Creative Cloud Apps page at https://creative.adobe.com/apps you can click on the Learn More link for any product and from the product's page check the Tech Specs. So for example Lightroom does not run on Windows XP and Premiere Pro requires 64-bit.

  • I have a Adobe Creative Cloud account, But I have trial versions of Adobe products? Why?

    I have a Adobe Creative Cloud account, But I have trial versions of Adobe products? Why?

    I've written on this forum about my problem with this, too. Today, being the first of the month (I suppose) evreything comes up saying it is the trial version again. I hit continue trial, but today Acrobat comes back everytime it gets launched asking the same frustrating question. The only advice I was given was to uninstall and reinstall. I've done that more times than I can count since I signed up for Creative Cloud months ago. I also own TS4, and I've wondered if there is some interaction problem there - especially with Acrobat, as it TS4 also comes with that "module" as well as Bridge, Application Manager, etc.
    I *really* wish they would get the bugs out of this whole Creative Cloud licensing thing...
    -Laurie

  • How many 'seats' are included with Adobe Creative Cloud for teams?

    How many 'seats' are included with Adobe Creative Cloud for teams?

    Hi Mrfrodo,
    There isn't a set number, you purchase the number you would need based on the size of your organization.
    This section of the FAQ might also be helpful for you to learn more about team too.
    http://www.adobe.com/products/creativecloud/faq.html#ccm-teams
    -Dave

  • I can't download adobe creative cloud for desktop,error no 50

    i can't download adobe creative cloud for desktop,error no 50

    Error 50 https://forums.adobe.com/thread/1432237 may help
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I have creative cloud for photographers but I want to get premier too?

    I have creative cloud for photographers but I want to get premier too, how do I do this?

    Either:
    Add a Single App subscription for Premiere Pro for $19.99/month, or
    Upgrade to Full Cloud Membership $49.99/month and cancel your Photography Plan

  • Hello, I have a Mac OS X, and can't seem to install the creative cloud, I get this pop-up message when I try Er is geen programma ingesteld om de URL 'aam://?passPhrase=QDdPo8BTHv975B1B1f0x3anMggUxp4allBf lsm629RgGXV22ocIlQfI9TMW5vkteaQquFNIFB1uDwU18Z268e

    Hello, I have a Mac OS X, and can't seem to install the creative cloud, I get this pop-up message when I try
    Er is geen programma ingesteld om de URL 'aam://?passPhrase=QDdPo8BTHv975B1B1f0x3anMggUxp4allBf lsm629RgGXV22ocIlQfI9TMW5vkteaQquFNIFB1uDwU18Z268e69Er6M8XCttQjvdYYdLJ9biyCRQF931 MyMPR0rGvrenZ0e2iougs4l9mlOAHDsfQEDOaqfVInflnZ9 FZSMc=' te openen. 
    So basically it said that I don't have a program to open it? I already had a trial version on my mac, but deleted it..

    YasmineH your web browser is blocking the installation of the AAM Detect plug-in.  I would recommend using a different web browser or installing through the Creative Cloud Desktop application.  You can find additional details on how to install the Adobe Creative applications included with your membership at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • Why my desktop adobe creative cloud cannot login but window adobe creative cloud can login :(

    why my desktop adobe creative cloud cannot login but window adobe creative cloud can login anyone can help me ?

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -and try some steps such as changing browsers and turning off your firewall for downloads
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I'm trying to update my apps using the creative cloud desktop app. I can't see any apps in the app tab, the wheel just spins round and round and nothing happens. Has anyone got any ideas? I've tried uninstalling the desktop app and reinstalling but it sti

    Hi
    I'm trying to update my apps using the creative cloud desktop app. I can't see any apps in the app tab, the wheel just spins round and round and nothing happens. Has anyone got any ideas? I've tried uninstalling the desktop app and reinstalling but it still has the same problem.
    Cheers
    Rachel

    Hi Rachel,
    You can follow the article: App doesn't open | Progress wheel spins continually to get your issue fixed.
    Let us know if the issue still persists or not.
    Regards,
    Ratandeep Arora

  • I try and add music to my iTunes and it never shows up.  The cloud icon just flashes forever and the new music is never actually put into the library.

    I try and add music to my iTunes and it never shows up.  The cloud icon just flashes forever and the new music is never actually put into the library.  When I use the search bar the new song shows up but I cannot click on it or anything

    Why has no one replied to this question (asked loads of times by different people) Whats the solution!!!!!! Help!!!!

Maybe you are looking for

  • Mdp to tv

    I have a late 2011 MBP 13' 2.4ghz i5. I tried using the Mini Display port to an HDMI cable to connect to my tv, my screen would turn blue for a second then return normal and wouldnt display on the TV, even when I closed the lid it wouldn't play video

  • Tuning a where clause with between

    Hi, I have a 3 million row table which I'm accessing in the following manner; select * from tabA where :1 between col1_from and col1_to and col2 = :2 I have an index on (col1_from, col1_to), it's takes approx 0.8 seconds to execute. I've been asked t

  • Some files in my trash wont delete??? Aaaaah!

    Hi. I have deleted some applications using an application delete program and there are some files in my trash that just wont delete. Is says the file localized.rsrc is in use and the operation cannot be competed. Has anyone got any advice on how i wo

  • Dynamic Table Names

    Hi there, Our java develop team plans to change the applications sql code in order to have some queries using table names built dynamicly. I'd like to know if there will be any impact on performance for actual code changed. For instante the query: SE

  • Confused with optimum size and publishing

    It seems like it should be a fairly straightforward process to select a project size at the start of a Captivate project and then publish at the end and watching Adobe videos saying how easy it all is now to publish across platforms with HTML5 etc yo