I have had my iphone 4 for three weeks and love it however yesterday I noticed a small chip on the screen, devastated! Took it to apple store and arranged appointment with genius, he said I have to pay £139 for a cosmetic fault, I have not dropped it!

I keep it in a leather case, and have never let it come into contact with anything,

There's not much anyone here can offer, since none of us work for Apple and have no power to intervene in this issue. The Apple technician can only go by what he or she sees, not by what you claim since not everyone is honest about what has happened. In addition, Apple's warranty does not cover defects that are strictly cosmetic:
This warranty does not apply: (a) [removed for brevity]; (b) to cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports;
You can try pleading your case with the manager of the store, or with Apple Customer Relations (call Apple tech support and ask to speak with a customer relations agent), but they may not be able to do anything to help you.
Good luck, and regards.

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mgott55 wrote:
Can I install my used existing hard drive in a compatible macbook to save everything?
If you need to extract the drive's content you can remove it and install it in a $10 USB enclosure. It will be readable by any recent Mac.

Hello sir Every time I do the process of registration in Mogah Apple Store and the period and the period of the account is lost I do not know what the problem is there are people who enter into my account and change email We ask God to help you have an ac

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This old Emily Hope you reply and help me [email protected]

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
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The company is obviously gonna lose in the long run!!

Pretty77 wrote:
No it is not user damAged. I would like to clarify that this piece had problems like bugs, power on and off and charging issues. It used to heat up a lot while in use. It is defective iphone to begin with. Now when iphone acknowledges there is a problem, why not replace??
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To whom It May Concern,i have my macbook pro its a week old and after maybe 2-3 days cleaned it and noticed a little chip in the screen when the light flashed on the computer. Also my charger sometimes just dose not work ill plug it in at a different outlet then it will work its very frustrating to have this many issues i would like to see if i could get a new charger that actually works and a macbook without a tiny chip in it
Please let me know what you guys can do about it.
Thank You,
<Edited by Host>

You are not addressing Apple, we are Apple users, like you.
Take it to an Apple Store as soon as you can, you can return it within 14 days of purchase.

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Restart / Reset
http://support.apple.com/kb/ht1430
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