I have had my IPOD touch for exactly two weeks. On the 12th day, I put it in my pocket, got in the car and within 5 minutes, I reached in my pocket to get it and the screen was cracked. There was no impact, no bump, nothing. what can I do? This is my seco

The screen just cracked, practically shattered after 5 minutes outside and safely in my coat pocket. There was no bump or  drop, absolutely nothing. Is this common?  How can I get this taken care of? I got this for my son, it is his second IPOD. After 2 weeks,it's destroyed without anyone doing anything.

It would appear the someting in your pocket broke the screen. A broken screen is not covered by warranty.  However, sometimes if you make an appontment at the Genius Bar of an Apple store, the Genius will replace the iPod at no cost.  If you have the pay. Apple will exchange yours for $99, $149 or $199 depending upon the capacity.

Similar Messages

  • Hey! I have had an Ipod touch for about 7 years and it has always worked but i connected it to my laptop and it is detected on windows but it is not being detected on Itunes. Ive tried everything and need help!

    Hey! I have had an Ipod touch for about 7 years and it has always worked! but for some reason i plugged it into my laptop and my computer is recognizing that it is plugged in but my itunes isnt what do I do?

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • I have had my iPod Touch for a little over a year and recently when I tried to sync it to add some new music, it took off over 50 songs and would not sync the new songs.  It was stuck on 'reconciling photos'... what do I do?

    HELP!

    You late question did get answered:on the 18th of this month. Sounds like you did not like the answers. Starting a new post without mentioning yur first post wastes people time
    My iPod touch 5th gen isn't charging and when I plug my working charger in that I've always used a message pops up that says "This accessory may not be supported". So can I send it in for a new one if I have a warranty?

  • I have had my ipod touch for almost 2 years. When i turn ipod on it just has a white screen! nothing will show. i have restored it. i have tried everything help!

    Ny ipod touch will not do anything. it just has a white screen on it. plz help!

    - Try:
    iOS: Not responding or does not turn on
    - If not successful and you can't turn the iPod fully off, let the battery fully drain. After charging for at least an hour try the article again.
    - If still problem that indicates a hardware problem and an appointment at the genius Bar of an Apple store is in order.

  • I have had my ipod touch (4th generation) for a few years and now within 10 minutes of use it gets very hot on the back top and also will only hold it's charge for up to a hour if im lucky

    I have had a ipod touch for a few years( 4th generation) and now withing 10 minutes of use it heats up very warm and only holds it's charge for about a hour if im lucky any help?

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • I have had an iPod Touch 3rd Gen for two years and the apps have worked fine in the past. Suddenly the apps will not launch, they appear to start then just exit. Is there a reason why it is doing this?

     I have had an iPod Touch 3rd Gen for two years pretty much and the apps have worked fine. Suddenly when I go on an app it appears to launch then just exits. I tried turning the iPod off and on again, but that made all my apps behave like that. Settings and those things work fine still. Should this suddenly happen? I dont want to lose all 204 apps.

    - First try resetting the iPod. Nothing will be lost.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next try downloading/installing a new app
    - Restore from backup
    - Last, resore to factory defaults/new iPod.  this is last result since you will lose app data.

  • Hi my name is Timothy and I have had my iPod Touch 4th Generation 32 GB for about 8 months and when I got it, it was fast but now i updated it to 6.1.6 and it goes really slow i have only used 6.8 GB of space on it and there is 21.7 GB left on it.

    Hi my name is Timothy and I have had my iPod Touch 4th Generation 32 GB for about 8 months and when I got it, it was fast but now i updated it to 6.1.6 and it goes really slow i have only used 6.8 GB of space on it and there is 21.7 GB left on it.

    Periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory. The 4G only has 256 MB of memory.
    The try
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
      - Restore to factory settings/new iOS device.

  • I have had my ipod nano for 2 months, and the left earbud no longer works. Can I get a replacement, and how do I go about it?

    I have had my ipod nano 7th gen. for 2 months, and the left earbud no longer works. Can I get a replacement, and how do I go about it?

    Or make an appointment at the Genius Bar of an Apple store
      Apple Retail Store - Genius Bar

  • I have had my Ipod touch 4th gen for 2+ years and was working fine until I upgraded to ios 6.1.3. Now I cannot play games and most of my apps keep crashing.

    My ipod was working just fine for the past 2 years and ever since upgrading to ios 6.1.3, i simply cannot play games or anymore such as Subway surfers, carrot fantasy, 4 pics 1 word, etc. I also noticed that i had 1.2 GB of free space on ios 5.1.1 but then decreased to 900+ MB after "upgrading" to ios 6.1.3. I then deleted one of my space-hungry apps (the sims freeplay) to clear up some space and now have 1.6 GB of free memory. Just a thought, could apple have purposely done this with their software update to actually make an older, phased-out product such as my ipod touch 4th gen work worse than it has in its  previous versions of softwares to force you to scrap it for a newer product?

    - Double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod.
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - iOS: Troubleshooting applications purchased from the App Store
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • I have had a iPod touch 4 on iOS 5.0.1 32gb and whenever I plug my apple earbuds with remote and mic the  /- buttons don't work

    I don't know why but the remote volume buttons wont work on my iPod. When I got it it was on running on  4.3.4 an it worked perfect but no it wont. Please help

    Try the standard fixes to rule out a sftware problem:
    - Reset. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod
    If still a problem then an appointment at the Genius Bar of an Apple store is in order.

  • TS1702 all of my apps on my ipod touch dont respond or will close themselves after a short period of time. ive had my ipod touch for less than a year. what can i do to fix this problem?

    all of the apps on my ipod touch dont respond, or will stop working after a short period of time. ive had my ipod for less than a year and this has been a reaccuring issue for a while. what can i do to fix this problem?

    Have you tried a hard reset yet?  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    Otherwise, try a restore from an earlier backup in iTunes.
    iTunes: Backing up, updating, and restoring iOS software
    And lastly, restore to factory defaults in necessary.
    B-rock

  • So i have had my iPod Touch 4G about a year now, two months ago the home button 'broke' to my understanding. It is not 'stuck'' i can click it but this action provokes no response. Im unsure what to do now, as Apple's ingenious on-screen home button *****

    Please Help.

    Try:
    http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
    fix for Home button
    iPhone Home Button Not Working or Unresponsive? Try This Fix
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    You can do it an an Apple store by:
    Apple Retail Store - Genius Bar
    or sent it in to Apple. See:
    Apple - Support - iPod - Service FAQ
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • I have had my ipod for about three years and for the first time I can't downloan all my music.   Only about 10% is downloading.   I deleted sveral play lists to make I have plenty of space.   Any suggestions?

    I have had my ipod classic for several years and never had a problem downloading all my music.   Now for the 1st time I can only download about 10% of my music.     Any ideas?

    Which version of iTunes are you using? (please give me the version number and not the "latest")
    What is the iPod software number as listed in the iTunes summary page?
    How much free space, do you see on your iPod screen, when you go down main menu and  select the settings?
    And it should also display on your iTunes summary screen, when you connect the iPod, the free space available.
    How much song to you want to sync to you iPod?, normally if it is "Auto Sync", iTunes will delete all the songs in iPod and reload with the library content.
    If you have more than enough space in iPod and the sync stop at 10%, then it is another common unresolve problem, with Ipod Classic and iTunes interfacing.
    Have a nice day

  • My Apple ID is valid but My icloud account does recognize it. I've had iPod touch for two years

    I've had I iPod touch for two years and have find my iPhone on it. I've lost it and now when I try to look for it it says my Apple ID is valid but does not have an icloud  account. Like I said I set it all up when I first got it and use it a few times why won't it work now and is there some way to reassociate it with my ID. Is there somewhere my info is stored?

    Do you another Apple device that is eligible for an iCloud account and is using that iCloud account?
    http://support.apple.com/kb/HT4759
    I suspect not and that the iPod has been restored and thus your account removed for the iPod. Then you iCloud account was deleted since you not longer have a device using it.

  • I have had my MacBook Pro for almost 4 years now.  How do i permanently delete my deleted files?

    I have had my MacBook Pro for almost 4 years now. How do i perminantly delete deleted files?

    Your situation is not good, then. You will need to erase your hard drive and start anew. Boot from your installer DVD for the OS X version you have installed on it.
    I hope you have backups because it's not likely you can backup at this point.
    Clean Install of Snow Leopard
         1. Boot the computer using the Snow Leopard Installer Disc.  Insert the disc into the
             optical drive and restart the computer.  After the chime press and hold down the
             "C" key.  Release the key when you see a small spinning gear appear below the
             dark gray Apple logo.
         2. After the installer loads select your language and click on the Continue
             button. When the menu bar appears select Disk Utility from the Utilities menu.
             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
             size.)  Click on the Partition tab in the DU main window.  Set the number of
             partitions to one (1) from the Partitions drop down menu, set the format type to Mac
             OS Extended (Journaled, if supported), then click on the Partition button.
         3. When the formatting has completed quit DU and return to the installer.  Proceed
             with the OS X installation and follow the directions included with the installer.
         4. When the installation has completed your computer will Restart into the Setup
             Assistant. Be sure you configure your initial admin account with the exact same
             username and password that you used on your old drive. After you finish Setup
             Assistant will complete the installation after which you will be running a fresh
             install of OS X.  You can now begin the update process by opening Software
             Update and installing all recommended updates to bring your installation current.

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