I have had my mac-book pro for almost a year, and have just got OSX Mavericks, and now the sound on my laptop is working in a sporadic way, can I change this at all on system preferences or will I have to get it repaired?
On my mac-book pro the sound isnt working after I have installed OSX Mavericks, should I take it to be repaired, or can I do something on System Preferences?
In addition to checking system preferences/sound/output and selecting built in if that does not work, make sure volume is up and mute not checked.
You can try the following, Take a set of headphones and plug theim in and out several times (there is a micro switch that sometimes gets stuck)
Go to applications>utilities>Audio MIDI set up, see if you can select built in there, make sure volume is uo mute not checked.
Try a NVRAM/PRAM reset:
Power off, power back on holding the following keys OPTION + COMMAND + P + R
Continue to hold these keys till you hear the start chime 2 times, then release,reboot
Similar Messages
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I have had my mac book pro for about a year and a half and suddenly my dvd player will not play DVDs and i can not play alot of things on full screen. Does anybody know how i can fix this?
This could be several things, but let's get the obvious ones out of the way, first:
1. Judging from your text, there's no problem with anything stuck in the mechanism; it's more an issue of no being to put in a disk. In other words, you're sure that there isn't a disk stuck in your MBP. (That happens a lot for all computers.)
2. Go to Applications/Utilities/Disk Utility, and repair the disk. This should take under 10 minutes.
3. Perform the procedure outlined here:
http://forums.macrumors.com/showthread.php?
4. After you're done, leave a message here as to the status of the repair. -
i have been using my mac book pro for more than 11 months.
.My use is pretty safe as i use it only at my home and do not carry it to office...
my confusion is that shall i consider the APPLECARE PLAN....the plan is almost 20% of the laptops cost....Will spending so much money be worth itLike any other insurance, it's only worth it if you have a problem. I've purchased it on my "high risk" Macs and not purchased on the others. So far I've never needed it.
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I have had my I phone 4 for almost a year now. I am not sure how to sync my phone to the Computer to save my contents and how to update my phone. Do I just connect my phone to the Computer and it will automatically update and save or is there a step by step to complete?
You should have beeen syncing regularly.
iPhone User Guide (For iOS 5.1 Software) -
HT204347 We have had a Mac Book Pro stolen and need to find the serial number for it.
How do I find out the serial number for a Mac Book Pro that was just stolen? I don't have it in my records.
Thanks, NoelNoel Widdifield wrote:
Found it registered with Apple. Thanks for the help.
Glad the easy way worked -
I would like to be able to use my MaBook Pro for cashing checks lie the I phone and I pad. Why isn't this feature included?
This has nothing to do with Apple. As BobTheFisherman indicated, your bank needs to create an App for the Mac to do this. These types of applications tend to be limited to mobile devices as they are a bit easier to maneuver for taking photos.
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Just got 4s replaced. Now the sound keeps shutting off on this one.
Just had my 4s replaced by Apple. The sound on this 'new' phone keeps shutting off. I can't turn it up or down yet settings show the sound is on. I've rebooted several times and still nothing.
Restore the phone as new. If this doesn't solve the problem, bring the phone back. Replacement phones have a 90 day warranty, or the duration of the original phone's warranty, whichever is longer.
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I have a new mac book pro which i use in england but I need to use German charachters frequently, is there a way of having both visable on the keyboard?
For example so that I can just press shift or another key to get the German character.Some may already exist, but you will have to learn them. On my old system these can be found through keyviewer.app For example, if I press option+s I get ß Umlaut is a bit cumbersome as option+u then the actual letter. It may be possible to bind a key to do this function, possibly through System Preferences > Keyboard > Shortcuts
I have old, old references for utilities that let you rebind keys to other functions, and you would have to see if they have modern equivalents.
Ukelele Mac OS X Keyboard Layout Editor - http://scripts.sil.org/cms/scripts/page.php?site_id=nrsi&id=ukelele - mostly useful for character, not function mapping.
Check Butler, ikeys, quickeys or Spark -
how to clean a mac book pro for sale
Before you sell or give away your computer, in addition to the steps listed in this support article, take these steps:
1. Run Apple Diagnostics or the Apple Hardware Test. The buyer will do this (or he should), and you don't want to be surprised by the results.
2. Reset the PRAM and the SMC, which might contain personal information.
3. If you set a firmware password, remove it by running Firmware Password Utility in Recovery mode.
4. If you activated FileVault in OS X 10.7 or later, turn it off.
5. If you use Boot Camp, the partition must be deleted.
6. If you created any other data partitions on the internal drive, remove them in Disk Utility.
7. If the machine has an internal hard drive, erase the one remaining data partition with the option to zero out data. An SSD doesn't need to be zeroed.
You can't legally or practically transfer any software downloaded from the Mac App Store to the new owner of the machine, even if it was free. That includes OS X, so if you upgraded to OS X 10.7 or later, you must reinstall an older OS, either from the installation media, if applicable, or by starting up in Internet Recovery mode (option-command-R at the startup chime.) If you installed from physical media, deliver those to the new owner.
If you're selling the machine, or donating it in working order, and it originally shipped with OS X 10.4 or 10.5, then you have the option of installing either from the discs that came with it or from a retail Snow Leopard disc (which you must then transfer to the buyer.) The buyer should understand that if he doesn't get the original discs from you, he won't get the bundled iLife applications or the Apple Hardware Test. Replacements for the original discs can be ordered from Apple.
The new owner will have to redownload any software that came from the App Store, including OS X upgrades, under his or her Apple ID. If you ever updated the bundled iLife applications (Garage Band, iMovie, and iPhoto) through the App Store, you can't transfer those either. The buyer will have to purchase them.
Remove the machine from your list of registered products. If it's still covered by an AppleCare Protection Plan, transfer the coverage to the new owner by following the instructions in the AppleCare Terms and Conditions (under the heading "Transfer of Plan.") -
We had our Mac Book Pro stolen and have not been able to recover the serial number from our Best Buy receipt. We did register it with Apple during the set-up and downloaded music on it thru ITunes. Any chance we can recover the serial number from somewhere? Any details would be helpful. Thank you!
You can try going here, using the same AppleID you used on the machine:
https://supportprofile.apple.com/
You should see a list of all the devices registered to you -
i was interested in buying a mac book pro for uni this year.. i'm not 18 yet so do i still get any discount at all?
I think that an acceptance letter from any university would entitle you to a university discount.
You may want to check with the Apple site in Australia.
Clinton -
how many problems do you need to have with a mac book pro to get it replaced i have had 6 problems and they say they have fixed everything and somthing new happends
I have had thehad the:
ram replaced
Battery
Audio
Trackpad
os operating system
fans
And they still won't replace the laptop for me worst buy ever but i have had a imac for 2 months and nothing at all wrong .You could try calling Apple and ask for Customer Relations.
From Readers Digest-February, 2005
How to Complain
You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
Have a goal
If you want your product repaired, say so. Want an apology? Speak up.
Keep it short
Focus on one problem, and be succinct.
Stick with it
You have to invest the time it takes. Don’t get what you want? Ask for a supervisor.
Skip ultimatums
Don’t threaten not to do business with them again. Why should they help you if you won’t buy from them in the future?
Plead your case
Many companies have information such as how much money you’ve spent with them and how often you complain. If you’re a good customer, they may be more willing to help.
Be nice
You’re unlikely to get what you want if you’re rude.
Good luck. -
I have an old Mac book pro which had hundreds of photos in iphoto. recently bought a new mac book air. now my iphoto library on the old mac book is gone!!!!
now my iphoto library on the old mac book is gone!!!!
How did you search for the iPhoto Library?
What do you mean by "is gone"? Is the iPhoto Library missing from the Pictures folder? Or does iPhoto launch and show and empty library, and you assume, that the library is missing?
Which version of iPhoto is installed on your old Mac?
Search with Find Any File for iPhoto Libraries - download Find Any File here: The trial is free:
http://apps.tempel.org/FindAnyFile/index.htmlhttp://apps.tempel.org/FindAnyFile/index.php
You can search everywhere with FindAnyFile, where Spotlight will not search.
I learned this from Old Toad , see his post here:
Re: My iPhoto Library disappeared...how do I get it back?
Download and run Find Any File to search for a file with "ThumbJPGSegment" in the file name. These are files common to all versions of iPhoto libraries.
FAF can search areas that Spotlight can't like invisible folders, system folders and packages. If there's a library hiding somewhere on your hard drive FAF will find it. -
Hi I have a new mac book pro. I am swopping over from an imac. An authorize this computer message has come up for an old itunes account. I have no idea what the password is. Is there a way to find out or transfer to my new account?
Let me see if I've gotten this right! You want to remove an account from BOTH machines? Do this for your new machine first, then for the other.
Click the Apple logo on the top left of the screen, System Preferences, Users and Groups (under Systems), unlock the lock in the window if its locked (you need to know the password), select the user that you wish to remove, and click the - sign next to the + sign for Login options. A window will pop up with some options. Select Delete this user and securely, and click 'Delete user'.
After this, do an update from the App Store.
Thats all there is to it.
For the other machine repeat the process except for one thing. Before you delete the user in this case YOU, you will have to give Administrator priviledges to your son bu checking the box 'Allow user to administer this computer'.
Do NOT do anything from Finder ... if you dont know how to fix the consequences of the problems caused.
There is no need to unauthorize your iTunes account on your new machine. Do it on the old machine though. -
I have a 17" Mac Book Pro and a 13" Mac Book Pro...both use the same Apple ID. My wife uses the 13" and now wants to change the Apple ID on the 13" to her Apple ID. How do I do this and not loose the information on that computer?
Hello Teddy53149 and welcome to Apple Support Communities,
Follow this procedure:
Change your OS X account name and home directory name - Apple Support
As they recommend and as always when you're messing with administrator accounts back everything up first.
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