I have had to create a new iTunes account. However, there are updates that were not performed while under the old account. So now when I try to update apps, it's asking for the login of the old account, which I do not have.

I have had to open a new account, however, there were App updates that did not get installed before I opened the new account. Therefore, when I try to do the updates, it's is asking for the sign-in and password for the old account, which I do not have this information.

All apps are tied to the Apple ID they are purchased with and is not transferable.
Delete these apps and download them with the new Apple ID.

Similar Messages

I have an Ipad 2 and didn't update the 4.3.3, now when I try to update to 6 it keeps on coming up with an error.

I have an Ipad 2 and didn't update the 4.3.3, now when I try to update to 6 it keeps on coming up with an error. do i need 5 first? and if I do how do I update to 5?

What, Exactly, is the Error Message...

I have created my apple id.Now when I m downloading any app it is asking my credit card details again forget that I hv made multiple payments while trying to download the app but the app is not getting downloaded.It is sowing the msg cant connect to itune

I have created my apple Id.Now when i m downloading any app it is asking my credit card details.I have made multiple payments while trying to download the app.But the app is not getting downloaded,it is showing the message cannot connect to the i tune store.What should i do to download the applications.

Ok, first of all don't keep purchasing the application, and if you've purchased it multiple times, contact iTunes billing department immediately. They SHOULD only send one actual confirmation in and the rest of the "pending" charges will drop off (how long that takes is up to your credit card company, not iTunes), but you should be sure.
Second, sometimes when they are uploading a lot of new stuff at certain times it can cause the store to screw up, or any number of other reasons could be a factor why you can't connect to the iTunes store, be it on their end or on your end even. Wait a little bit and try again via "Check for available downloads" or via your "Purchased" option on the iTunes store main page.
IF the app you purchased isn't there and you are sure your credit card was charged, then you will need to contact iTunes to find out why you can't download the app.

My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download????

My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download can anyone please help me ????Plus it still has some of the previous owners pictures and videos on it that I want to delete and can't????? Also is there a way to kill the apps that u have used throughout the day the battery doesn't last long at all ??????

- How did you dlete stuff from the iPod? If you have a 1G or 2G iPod and deleted the stuff by going to Settings>Genera.>Reset>Erase aall contents and settings without being connected to a power source, the battery dies before he erase was comleted since it can take hour.
- In any event try the following:
- Connect to a chaging sour for three hours.
- Reset the iPod and then connect to the computer and try to restore va iTunes.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try placing the iPod in recovery moe and then try to restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Last try DFU made and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

When setting up a Firefox Sync account I was never asked a secret phrase. When I try to use Firefox Home it asks for the secret phrase. What do I do? (using Firefox 3.6.10, iphone 4 and macbook OS X

When setting up a Firefox Sync account I was never asked a secret phrase. When I try to use Firefox Home it asks for the secret phrase. What do I do? (using Firefox 3.6.10, iphone 4 and macbook OS X

On the MacBook, open up the Preferences dialog and go to the Sync panel. Click the Manage Account button so it shows more options, then click on the My Sync Key link to show you the Sync Key.
The sync key is the same as the secret phrase, it was renamed in recent versions of Firefox Sync.

HT3702 I have gift cards that were entered into my account. I since have destroyed the cards and no when i try to purchase music it is asking for the card information. I show a balance, what do i need to do?

I have gift cards that were entered into my account. I since have destroyed the cards and no when i try to purchase music it is asking for the card information. I show a balance, what do i need to do?

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

I just purchased a mac, I've made an apple id. But now when i try to update my mac. I need to login to itunes stroe.Whenever i try that i can login, then i need to confirm my details. And suddenly the mail adress is no longer valid.

I just purchased a mac, I've made an apple id. But now when i try to update my mac. I need to login to itunes stroe.Whenever i try that i can login, then i need to confirm my details. And suddenly the mail adress is no longer valid.
How do I solve this problem?

You've posted to the iTunes Match forum, which your questions do not appear to be about. Perhaps you would get better help by posting in the iTunes for Mac forum.

HT1349 hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

Hi.
I had a similar problem myself. This is what helped me.
I went to the App store app, scrolled to the bottom, logged out of the account, re logged in with my Apple ID. Then went back to app updates. Once I put in my ID password all was fine.

I have had to create a new Apple ID due to my old email being locked/out of use. I can not access my old email/Apple Id to change icloud and imessage to my new Apple ID. Any ideas?

I have had to create a new Apple ID after having my previous email locked and put out of use. I have managed to change my purchasing for music and apps to my new Apple ID but for iCloud and iMessage I can not access my old email/Apple ID to change this.
Any ideas guys. Sorry if this has been posted previous.
New here.
Thanks

You need to delete them and then download them from the new Apple ID. This may require repurchasing paid applications.
(87599)

Cannot delete the Folder on the desktop after Mavericks update. when I try to delete it, it is asking for logon password, When I give the logon password, it plays a sound of moving to Trash, but the folder still remains on the desktop

Cannot delete the Folder on the desktop after Mavericks update. when I try to delete it, it is asking for logon password, When I give the logon password, it plays a sound of moving to Trash, but the folder still remains on the desktop
Please help

It is a folder which I have created. Name is "SAP".
I copied some of my office stuff and then deleted the contents inside the folder. But I couldnt delete the folder SAP.
This is happening after the Mavericks update.

Im trying to update my ipod 3g 4.2.1 to ios 5.0.1.When I try to update,itunes says that 4.2.1is the lastest sofware for my ipod.I also tried to do it manually(shift restor)itunes says that the"ipod could not be restore because the fimwire isnot compatible

Hello, Im trying to update my ipod 3g 4.2.1 to ios 5.0.1.When I try to update,itunes says that 4.2.1is the lastest sofware for my ipod.I also tried to do it manually(shift+restor)itunes says that the"ipod could not be restore because the fimwire isnot compatible" I need some help on this.

The messages are saying you have a 2G iPOd. Those canonly go to 4.2.1. Apple only made 32 and 64 GB 3G iPOd. A 32 can be either. To further identify yours:
Identifying iPod models
Enter SN hee:
Apple - Support - Check Your Service and Support Coverage

HT4059 While downloading a book from iTunes, my internet service was interrupted and i didn't get the entire book. Now when i try to download it, i get the message that i already have downloaded it. It hit the download button in the purchased section, and

While downloading a book from iTunes, my internet service was interrupted and i didn't get the entire book. Now when i try to download it, i get the message that i already have downloaded it. It hit the download button in the purchased section, and nada! How can i re-download the book?

Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB

I had to restart my mac and couldn't remember my password and had to create a new keychain, help?? i just want to stop all these pop up screens coming up now, how do i retrieve my original password?

i had to restart my mac and couldn't remember my password and had to create a new keychain, help?? i just want to stop all these pop up screens coming up now, how do i retrieve my original password?

I'm not quite sure I understand what you're saying? Have you gained access to your mac, but getting pop-ups about your old password? If you have access, you could always copy important files and reinstall OS X from scratch. Also you could use the Mac as an external hard drive if you have another Mac doing the same. Those are probably the easiests ways. If it was easy to just go ahead and change passwords as so, security would be an issue. How is your computer locked? Is it a filevault password, or how much do you have access?

It shows that I have $25 on my itunes account but when I try to purchase a song it asks for my billing information.

It shows that I have $25 on my itunes account but when I try to purchase a song it asks for my billing information. I want to use the gift card not pay for it from my credit card. Help!

Get on a computer with iTunes. Click on your email in the iTunes Store, and hit account. Change billing info to None as card type, make sure billing address is correct, and hit done. It will then save, and allow you to make your purchases.

I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

I purchased a Logic Pro 9.1.6. from App Store and when I try to open it, it's asking for a serial number. That shouldn't happen, they told me on Applecare Professional Application Support. Once I had a "trial version" of Logic Pro 9.0.0. Does this matter?

ufo62 wrote:
Yep, there's versions and "versions". But I'm a poor, stupid guy and now I had my first chance to get The REAL Logic Pro. So please, if somebody could help me with that I would be grateful.
You would need to delete all of the Logic Audio related preference files, reciepts...etc, located in these folders.
~/Library/Preferences
Users/YourName/Library/Preferences
~/Library/Receipts
And possibly
~/Library/Applicationsupport/ProApps
I guess it's possibly safe to assume that all of the people posting on this board asking why the App Store version is requesting a serial have been using pirated software.

I have had to create a new iTunes account. However, there are updates that were not performed while under the old account. So now when I try to update apps, it's asking for the login of the old account, which I do not have.

Similar Messages

Maybe you are looking for