I have had to replace the HDD and need to reinstall OSX.

I have had to replace the HDD and need to reinstall OSX but cannot find disc that came with the unit, does anyone know where I can get them from or download if possible?
James

[email protected] wrote:
Just how do you do an internet recovery on a system that has a blank HDD with no operating system that the unit cannot boot from????
If your Mac came preinstalled with Lion or Mountain Lion after you install your new blank HDD, restart the Mac while pressing/holding the COMMAND+OPTION+R keys until you see a spinning globe. Make sure you have an Internet connection (WiFi or Ethernet). This will boot into Apple's Recovery HD servers and present you with the OS X Utilities Menu. From there you can select Disk Utility to format your new HDD and then reinstall Mac OS X for the OS that was preinstalled.
Internet Recovery doesn't care if you have an unformated HDD because it boots over the Internet to Apple's servers, not your HDD.

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HT1665 hi, i have an iPhone 5 and have had to replace the charger cable 3 times, its cost me a small fortune! i paid for applecare + for it, am i covered?

hi, i have an iPhone 5 and have had to replace the charger cable 3 times, its cost me a small fortune! i paid for applecare + for it, am i covered?

Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as NEW.
If the basic troubleshooting steps don't work, then you'll need to bring your phone into Apple for evaluation and probable replacement.

Why do I need a membership to install Lightroom 5 when I have paid already for the software and need to activate it and I will be finished?

Why do I need a membership to install Lightroom 5 when I have paid already for the software and need to activate it and I will be finished?

you don't need a cc subscription to use the purchased copy.
download the installation file and use your serial number to activate when given the licensing option during installation. you should install 5.7 instead of installing 5.0 and updating.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Replacing the HDD and installing leopard (PLEASE HELP)!!!

hi there,
i currently have a macbook that has just gone out of warranty. i bought a new HDD from WD, installed tiger (using the original discs that come with the mac) and then installed leopard. it seemed to be working fine (apart from a few keyboard buttons playing up), until less than 2 weeks of doing this, the hard drive crashed out on me. i was absolutely gutted! mainly due to the fact a lot of the files i copied over and new ones had gone. i put in the original HDD (which i left as it was) and it worked as normal. i have now received a new HDD from WD and am about to install it along with 2 x 1GB RAM sticks.
i have no problems installing the HDD again or the RAM. the only concerns are, when selecting the new HDD when previously installing it, i lost out on about 30GB of memory (10GB after formatting, 15GB after installing tiger & 5GB after installing leopard). that's about a quarter of my HDD gone. i would have installed leopard clean but i wanted ilife '06 that came with tiger.
is there a way to install leopard clean and then install just ilife '06 by itself from the installation discs, so i can save some space on the new HDD?
if anyone can help i would be so grateful, thanks, ravi.

Install Leopard by itself. Do not install Tiger. When you do your Leopard install watch the lower left corner of the install screen and when you see custom click it. That way you can choose not to include all the printer drivers and language files. That will knock off a few gig.
Once Leopard is running insert your 1st install disk. Once it opens choose the install bundled software choice. Once it is open you can do a custom install and put just what you want back on your MacBook. That way you don't get all the extras.

Cannot log into any GUI modes and need to reinstall OSX

Hi all,
I've been having issues with my iMac 27" i7 desktop which I purchased back in 2011 with OSX Lion.
I recently updated to OSX Mavericks and have some issues which I am trying to resolve.
I have been working through troubleshooting with the Apple Support team as it is still covered by the extended warranty that I purchased with the system. Unfortunately it appears that we have come to the end of their technical support capabilities and I have no resolution.   Here is a quick breakdown of the situation:
While doing some gaming in a Bootcamp copy of Windows 7 the computer froze and displayed a green screen with vertical lines and was unresponsive.
Rebooted the machine into OSX Mavericks (upgraded about a month ago from Lion) and after the Apple symbol and loading wheel, when the machine went to display my desktop it froze with a completely white screen.
Tried to reboot back into Windows 7 and when it went to display the desktop it went to a grey screen with vertical lines.
Called the Apple Support line who advised me how to log into Safe Mode.   This worked ok and then I rebooted into OSX properly and my desktop displayed albeit running very slow.
Backed up my data and then while doing some web browsing the computer locked up and went to a blank screen.
Called the Apple Support line who took me into Recovery Mode and got me to Verify the Disk and Verify Disk Permissions. Also advised me to run Apple Hardware Test.
Ran Apple Hardware Test and it said that there are "no problems"
Booted back into OSX which worked ok but still very slow.
During a data transfer the computer locked up with a black screen and the rainbow spinning wheel and was unresponsive.
After a few attempts I was able to log back in and complete my backup of crucial files.
Yesterday I went to boot the computer and it again gets to point after the Apple symbol and loading wheel where it would display my desktop and goes to blank screen. Apple Support advised that the next step for testing purposes is to format the HDD and reinstall OSX.
No matter whether I am trying to boot into OSX, Safe Mode, Recovery Partition or Internet Recovery (I have tried all numerous times) whenever it gets to a point where the GUI would be displayed the machine locks up and I get a blank white screen. I logged into Single-User Mode and ran a file system check which came up ok and I have run AHT again which came up ok as well, however considering that it doesn't matter where I boot to the same error occurs I believe that the issue is probably hardware related rather than software. I have also followed the instructions to clear the PVRAM
I have booted to OSX using Verbose mode and noticed that there are a number of SMC errors and other messages indicating that there may be some software issues, so I am trying to troubleshoot those before I take the machine to the Authorised Apple Repair Centre
I have created an OSX Mavericks Boot USB but that comes up with a white screen as well if I boot to it.
I'm not sure if it will help, but I can select my recovery partition (OSX Base System) during boot and load into single user mode there.   I'm curious whether (and how) to run diskutils from there to verify disk and permissions for my primary partition (lets call it "Lion"). Then erase the disk and reinstall OSX from my boot USB.

You have to start the miniSAP instance before you can log in to it.
On your desk top there should be an icon 'start SAP WA1' start that, and leave the DOS window running until you are finished.
If you get messages in the DOS window saying processes died check that MS loopback is running.
MattG.

My adobe audition app I have payed disappeared so I had t uinstall the program and need to help to get it back: have tried to download it again but it dont work! This has happend twice now.

Hallo! I ned help to get my adobe audition app as I have payed for back to my computer. I had to uinstall the program also creative cloud since I didnt have the audition app any longer? This has happend before and I like have my money back as I have payed for it or help from tthe adobe team to install it again with the app.
Thank you for help
Lise Tollefsen Slembe

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

Major Problem Here! I have no idea what to do and need help with OSX

Hello all, thanks for viewing my topic.
First of all, I have OSX 10.2.8
I just got a christmas gift - an Ipod Nano
I went into my Itunes only to find out that I need Itunes 7.0, but when I went to download it from the site, after running the install, it said I needed OSX 10.3.4
So, I looked over and over for 10.3.4 only finding I needed 10.3 to run that
So basically, i'm stuck here. Can I not use my Christmas gift? What do I have to do to get either the newest version of OSX to work with Itunes, or get my new Ipod 4G nano to work with my Itunes. Either solution would be great.
Thanks

Welcome To Discussions CJAAA!
Some additional information.
Mac OS X Versions 10.1, 10.2, 10.3, and 10.4, are complete system upgrades that must be purchased.
The point upgrades, such as 10.1.x to 10.1.5 (Final) 10.2.x to 10.2.8 (Final), 10.3.x to 10.3.9 (Final), and 10.4.x to 10.4.8 (Pending), can be downloaded for free.
Tiger is available for purchase at The Apple Store (U.S.).
Panther, is no longer available directly from the Apple Online Store, as Tiger 10.4.x is the most up to date OS.
If you know what to look for, a Full Retail Version, of the Panther Install CDs, or a Full Retail Version, of the Tiger Install DVD, can also be purchased rather inexpensively, at some online Apple retailers, Amazon, eBay, AppleRescue, FastMac, etc.
Be sure not to purchase grey, upgrade or machine specific CDs or DVDs.
Panther is only on CDs, not DVDs.
The discs must look exactly like the images in the above links.
Additional info in these links.
Using OS X Install CDs/DVDs On Multiple Macs
What's A Computer Specific Mac OS X Release
Software Update, Upgrade: What's The Difference?
Once Panther 10.3.x is installed, you can use the 10.3.9 Combo Update, to upgrade to the final version.
If your Mac meets the System Requirements for Tiger, you could also consider installing that.
And then use the PPC 10.4.8 Combo Update, to upgrade to the current version.
Panther System Requirements
Additional Panther System Requirements
Tiger System Requirements
Additionally,
"Tiger ships on a DVD, but if your Mac doesn’t have a built-in DVD-ROM player, you’ll need CD media. When you buy Mac OS X Tiger, you qualify to purchase Tiger CDs for only $9.95."
Download The Order Form Here. Media Exchange Program
Orders must be mailed by March 19, 2007
AppleRescue, also sells a Tiger installation set on CD
Shop Carefully, Examine All Documentation, And Good Luck!
ali b

I have a new tower in 64bit and need to reinstall photoshop cs6 from 32bit

Is it possible to reinstall from adobe site in 64bit?

The original Install media shoud have 32 and 64 bit installers. If the system is 64 bit, it gives the option to install both. If it's 32bit, only that one will install.
If you don't have your original install media, you can download CS6 here: http://prodesigntools.com/adobe-cs6-direct-download-links.html
You must follow the instructions VERY CAREFULLY. There's a link to login with your Adobe ID and then you have to refresh the downloads page or the download links WILL NOT WORK.

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I am trying to re-install Creative Suite 5.5 Design Standard on my Widows 7 Professional computer after I had to replace the hard drive. I keep getting error message and I get "Exit Code 15: Media DB Sync failed". I have run C Cleaner with same results. Have Disabled UAC and Startup items and Services with no success. Please help - frustrated to no end. Can someone help me?

make sure you're using the adobe cleaner, not crap cleaner, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
copy the installation files to a desktop folder and install from there.

HT1329 I've had to replace the hard drive on my PC and have lost all my music apps etc on i tunes. How do I retrieve them ?

I've had to replace the hard drive on my PC and have lost all of my itunes !!! How can I retrieve the music ?

See Recover your iTunes library from your iPod or iOS device.
tt2

I had to replace the hardrive on my laptop. I have over 2000 photos in an album on my iPod Touch but I am unable to get the pictures off the iPod and back onto my computer. Suggestions?

I am in need of assistance with syncing photos on my iPod onto my laptop. Had to replace the hardrive on the laptop and I'm unable to get the photos synced from the iPod.

- If the photos were taken by or saved to the iPod just use the computer's camera/image capture software to get them from the iPod.
- If the photos were synced to the iPod you need a third-party program such as PhoneView of TouchCopy.

I got my Macbook Pro 17inch (early 2011) back from Apple (they had to replace the logic board) and now my microphone is not working

I got my Macbook Pro 17inch (early 2011) back from Apple (they had to replace the logic board) 3 days ago, I had a terrible experience as the genious who gave me my solid state disk for safekeeping lost my disk's brackets thus I had to wait 2 more hours until they find one after 10 days of waiting for the repair. I noticed some weird sounds, like somehting is moving with the mac 1-2 times, even if I have no mechanical parts other than the fans, but my real issue at the moment is that my microphone is not working. I can see the mic in the System Info however and in Audio Midi Setup. In the Audio Midi Setup I see that the master chanel is turned off and I can't turn in on. Ch 1 and 2 are on full. I also noticed the first seconds after the comp. boots the blue bar goes to the middle in the System Preferences -> Sound -> Input. Any ideas what to do or try? I do not want to go back to the apple store as it is 50 minutes away from here and I need my laptop as a computer science student. Everything else is working perfectly.

You need to call both the store that did the repair and Apple directly, warranty service or Apple care, and report this problem with both of them and get a ticket number of some kind (some kind of verification number) that the unit just came back from major service with this problem and that you want it fixed when you can lose the use of it, which is not right now.
Without doing something like that they could easily say it is damage not covered under the normal warranty.
God knows what the repair center did and did not do to it while it was there.
And depending on when you actually bought it the warranty could run out in the mean time.

HT203163 I recently had to replace my laptop and now when I try and sync my phone to my laptop I am asked to authorise the laptop, but after I enter my login and password, the search for itunes fails with a message that itunes is not currently available

I recently had to replace my laptop and now I can't sync iTunes and my phone - the message is that the laptop is not authorised and when I try and authorise it it says that the itunes store is currently unavailable - but it is available on my phone, and I have been trying for over 24hrs - it should be available by now.
I have checked my firewall settings and they are ok
How can I remove old PC's that I no longer use and make sure that this is the only computer that is authorised for my account - and how can I access the iTunes store so that I can authorise it?
Help please

i had to format my laptop
You can reinstall Lion (Mac OS X) by pressing Command + R while booting your Mac. No need to re download Lion again.
Help here > OS X: About OS X Recovery

I have had to replace a faulty hard-drive on my imac. Some applications (incl iphoto) are telling me that my OSX (10.82?) isnt recent enough to use the application. I need 10.9. I have upgraded to Maverick but this remains the case. Any help?

I have had to replace a faulty hard-drive on my imac. Some applications (incl iphoto) are telling me that my OSX (10.82?) isnt recent enough to use the application. I need 10.9. I have upgraded to Maverick but this remains the case. Any help?

If your Mac is from the age of Mac OS X 10.8.2:
How to find your Mac's model and age?
Contact AppleCare to request the prebundled iPhoto be uploaded to the Mac App Store, or the Mac App Store support.
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http://www.apple.com/support/mac/app-store/contact.html?form=account&topic=MacAp pStoreAccountandBilling

HT4718 I had a copy of Mountain Lion on my late 2008 MacBook Pro, having replaced Lion which it came with. But the drive,crashed, so I replaced the drive and reinstalled Lion from the original disks I had. How do I get another copy of Mountain Lion?

I had a copy of Mountain Lion on my late 2008 MacBook Pro, having replaced Lion which it came with. But the drive crashed, so I replaced the drive and reinstalled Lion from the original disks I had. How do I get another copy of Mountain Lion?

A 2008 Mac won't have originally shipped with Lion. You need to install 10.6.8 on the computer, log into the Mac App Store with the Apple ID you used to purchase Mountain Lion, click on the Purchases tab, and download it.
(121465)

I have had to replace the HDD and need to reinstall OSX.

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