I have had to reset my iPad to factory settings and lost iTunes
Question: how can I retrieve my iTunes, mad configure across all 3 pieces of kit.
I have had to reset my iPad 2 to factory settings, and in so doing lost iTunes and photos.
This has been a very long term issue with my Icloud account. It's never worked on my mac notebook, iPad nor recently purchased iPhone 4.
This issue has been compounded by bad advice from Apple Helpine who is insisted I recreate an Apple ID using a gmail account.
A meeting at a Genius Bar discredited this advice and promised to send me an email explaining how to get, retrieve my mac e address, that email did not arrive.
In desperation I have had to reset my iPad, reset my ID and at least iCloud is now working for the first time.
However I suspect the iTunes is now attached to the gmail account, which I do not wish to receive.
Typos mad = and
Receive = retrieve
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Hi All,
I have had to reset my laptop to factory settings and reinstall iTunes. I backed up all my songs and apps and have now put all songs back in to iTunes. However, now i cannot drag songs or apps from my iTunes to my iPhone.
It only gives me the 'no entry' style icon when i drag it across rather than the 'plus' icon to add items to the iPhone.
Any ideas how to get round this or will i have to clear the phone and start again?
Any help would be very appreciated.See Recover your iTunes library from your iPod or iOS device.
tt2 -
I had to reset my iPad to factory settings and lost all Bluefire Books. Help?
I uninstalled and reinstalled and at least now it shows the guide and the first free book, but none of my purchases.
Download CS6 products
Mylenium -
i've had to reset my ipad to factory settings and restore from backup (have also got new softwear) my passcode is now not working - any ideas on the default?
Typos mad = and
Receive = retrieve -
I have had to restore my ipad to factory settings, having made a backup on my pc first. When Ihave tried to restore from my pc I have no apps!! Please can anyone help me get them back with all their data. I don't have wifi at home and I have never been able to sync my pc with my ipad, although it works with my iphone! I copied all of the apps before I restored using itunes, but no idea where they are copied to. Any help would be hugely appreciated to get my daughters games back. Thank you in advance )
Hi Skydiver119
Thank you so much for taking the time to reply to my problem.
Yes the purchases were made though my apple id.
I have looked at a few other questions on this topic and I have read that the app data is stored in the backup file but the apps themselves need to be synced back onto the ipad. Someome has mentioned right clicking on sync my ipad but I don't know where to find that to right click on!! Lol.
Again, I really appreciate your time and if by any chance you know where I can 'right click' I would really appreciate you letting me know as I can't get my ipad to sync with my pc at all, although it is being picked up in itunes and it has backed up to itunes okay. GGrrr. Maybe I have something wrong in the settings which is not making them compatible? -
I have been having problems connecting to the internet, so I tried restoring to an earlier date with no luck, so I have had to restore my PC back to factory setting. When I log on to my iTunes library it says I am already connect to another PC. I have lost all my music and photos. I have them on my ipad but I don't want to sync it with my new account as this will take all my information of my iPad. Anyone know how to get my origianl iTunes back.
I did back up my computer and then put everything back on ( or so I thought) but it did not work properly ( I don't know why) maybe I hit the wrong button, but know on my back up for iTunes it is the one I have on my computer now without all my music and photos. Guess I'll just have to start again, I did manage to work out how to get any purchases I got from iTunes. So it's just all my own music bit of a bummer really but still you live and learn, so I'm told.
Thanks for the help thought much appreciated. -
I have accidentally retored my phone back to factory settings and lost my contact list, photos and all. I have retrieved my apps via itunes but is there any way to reverse this so I can get my photos and contact list back?
Some accident with all the steps and warning messages provided.
All contacts on your iPhone should be available on your computer. Not a good idea to depend on an iPhone or any cell phone alone for such important data. Photos/videos in the Camera Roll should be imported by your computer as with any other digital camera.
Contacts and photos/videos in the Camera Roll should be included with your iPhone's backup which should have been created or updated by iTunes as the first step during the restore process - unless you declined the option.
If you declined the option, the data is gone. If not, restore your iPhone again from the backup that was created or updated before the previous restore. -
I am trying to put my ipad back to factory settings and it keeps asking for my original Id which is the reason I am needing to reset it. When I try to do this via password prompts it asks for my date of birth which I enter correctly and it tells me it is incorrect and then trying the email route this does not send any emails to the registered accounts I set up originally - help!!
My guess is all the issues are probably related and fall back to malware.
AVG is probably correct in identifying malware. So I suggest you try some cleaning tools other than Emsisoft .
ones I use (all of them one after the other until I find one that can cope) are;
Roguekiller http://www.adlice.com/softwares/roguekiller/
Malwarebytes anti malware Free http://www.malwarebytes.org/mwb-download/var2/confirm/
ESET online scanner http://www.eset.com/int/home/products/online-scanner/
So first create a clean boot in Windows using Microsoft's instructions https://support.microsoft.com/kb/929135?wa=wsignin1.0 and then run the anti malware applications.
My outside looking in guess is that malware has set itself up as an internet proxy and is is downloading copies of itself and other malware, blocking some mail port as times as downloading more malware is more important, and probably breaking your tivo as well..
Try the malware programs first. If that does not work I will try and talk you through some logging to see what is happening. -
I have my iPad backed up in iCloud, but had to take my iPad back to factory settings. How can I get my backup from iCloud to ipad
iCloud Backup and Restore Overview
http://support.apple.com/kb/HT4859?viewlocale=en_US -
Yesterday I had to make a trip to the local Apple store as my iPad needed to be restored to factory settings. I came home trying to set up my iMessages and FaceTime but I can't reconnect it with my icloud email as I send a verification email each time and it never arrives. What should I do?
Yes, I am using the same ID on both devices. I also logged out of the iTunes application and back in but still get this same message. "The Apple ID you entered couldn't be found or your password was incorrect. Plese try again."
I have another subscription with Admin Magazine that appears to use the same interface and it was able to restore my purchases. -
I have recently reset my laptop to factory settings and whilst doing so have lost my music files. I have uploaded my cds but am having trouble moving music from my ipad mini back to music file or itunes.
iTunes sync is one way from iTunes library to an iOS device.
You will need third party software such as TouchCopy to transfer from iOS to your computer. -
I've had to reset my laptop to factory settings a few times recently and now I realise that i have auth'd my iphone to my laptop 4 times now (i can only do this once more). Is there anyway of de-authing my laptop without being having access to itunes on my laptop to do this?
Without access, you're gonna have to wait until you reach the 5 authorized computer limit, then you can de-authorize all.
http://support.apple.com/kb/ht1420 -
After installing new itunes version why would I have to restore my ipad to factory settings and now it is doing nothing. itunes won't work ?
Please help me ! I don't understand why I had to restore to factory settings and then when I tried to re-sync it kept telling me iTunes is not working. Why ??
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How do I download the music from iTunes onto an old iPhone 3gs without affecting my iPhone 5? I have reset the iPhone to factory settings and when I plug it in it wants to use the device name for my current iPhone 5 and I don't want to change anything on my current iPhone. iTunes won't let me change the device name for the 3gs. I just want to use the old iPhone like an touch.
Hi littlemansa,
If I am understanding you correctly, it sounds like you are returning to an old iPhone that has been erased and you would like to set it up as a new device without restoring from a backup which would affect the name of your iPhone, as well as the contents therein. I have an article for you that can help you set up your iPhone as a new device, and that information can be found below:
How to erase your iOS device and then set it up as a new device or restore it from backups - Apple Support
http://support.apple.com/en-us/HT4137
Basically, it seems like you may be stuck on a screen that is asking if you would like to restore your device from the backup that is filed under the name of your new iPhone, or if you would like to set up the device as a new device. I would suggest that you set it up as a new device to achieve your desired results.
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
i have had to restore my pc to factory settings. i have downloaded i tunes again and cant find my purchases ? wendy13
You ought to have backed up your data before nuking Windows...
You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2
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