I have have a problem with updating my ipod touch 4g 5.1 to 6.1.3

I have downloaded ios 6.1.3 software update using IDM and now it is stored in my computer desktop, but when I click on it only itunes opens and there is nothing in itunes about ios software update. and when I click on update or restore it begins to download the software update again. and the update I have downloaded doesn't work at all although I have downloaded this file from itunes its self.

What is IDM?
What happens when you go to Settings>General>Software Update and try to update via wfi?
What happens when you try to update via iTunes the normal way?

Similar Messages

Problems with updating my ipod

I own the ipod with click wheel (20 GB) and since i updated itunes and the software on the ipod i have problems with updating
when in connect my ipod to my windows pc it says i should not connct on both itunes and ipod but after at least 2 mins the ipod just connects, itunes still say its still updating and i can't disconnect the ipod from itunes
i reinstalled the software on my ipod and now the same thing happens, but absolutely no songs being transfered...before it just stopped at 1800 songs...nothing happened
i kinda suppose its because of my usb drive, it's too slow, but it worked fine before...
what should i do??? it's pretty frustrating
M9282LL Windows 2000

Sorry, my fault...
i wanted to say, the ipod just disconnects itself from the pc...usually there's the sign on it "Do not disconnect" when its updating, but now it just goes back to the menu, while itunes is still updating, at least it say. In the end there are no songs at all copied on the ipod...
hope this is understandable...

Is anyone having issues with updating their iPod touch to iOS 4.3.3?

did anyone have any issues updating their iPod touch to iOS 4.3.3 and after trying, successfully update it? if so, how did you do it? i cant get it to update.

The follow is from clicking on that error number in the article cited at the end of my post:
Error 3194: Resolve error 3194 by updating to the latest version of iTunes. "This device is not eligible for the requested build" in the updater logs confirms this is the root of the issue. For more Error 3194 steps see: This device is not eligible for the requested build above.
iOS: Resolving update and restore alert messages

Troubles with updating my ipod touch

hi, when i try to update my ipod touch, it comes up with this message: http://prntscr.com/1ac3hf
im really stuck on what it means and how i can fix it?

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

2 Problems with 2 different iPod Touch models.

Hi, recently I've experienced a few problems with my First Generation iPod Touch, and my Second Generation iPod Touch also. The first gen. was updated to the most recent software, whereas the second gen. hadn't been updated with iOS 4 yet. Neither have been jailbroken or have had illegal software on them. I hadn't used them excessively recently, so that may be a factor. So first, I'll start with the first gen. iPod.
It's been working fine with little problems for the almost 2 years I've had it. A few days ago, I decided to clear almost all apps, music, and videos so I could make room for anything I'd like to put on another time. I put a few things back on it, and unplugged it. The next day, I turned it on, organized some apps, than restarted it (forgot the technical term, just the hold power button and sliding the bar to turn it off) I than could not turn it back on, so I plugged it into iTunes. After charging a bit, iTunes said it was in safe mode and I had to restore it, so I did. After it did restore, I plugged it back in and got the message that the iPod may be damaged and it cannot be activated for use, and that I should see an Apple Store. After searching around a bit, I found that this sometimes happens to Jailbroken iPods, turning them "bricked". None of the methods that I read to fix it worked. I don't really have time to see an Apple Store person anytime soon, is there any advice on how to fix it? It currently has a "connect to iTunes" screen on it, so I cannot use it or restore it again.
On to my second generation iPod, a few days ago I used it, it was out of battery so I charged it, and when I did, it charged, than continually started resetting so I couldn't so anything but charge it. I ignored it. Today I decided to do something about it, so it's currently plugged into my iMac. It charged for a bit, than went to the apple logo screen like it does after you reset it and turn it back on. After it stays on that screen for a few minutes, it goes back to the charge screen, showing that it has no battery left, which is odd because it has been charging for the past hour. The sequence then repeats, with the battery screen going to the apple logo screen and repeating. Because of this, I cannot use it at all, there is never the opening "slide to unlock" screen. It also doesn't show up on iTunes because it isn't on that screen.
It seems I've been hitting some bad luck, I hope that someone can give me tips on how to fix it, if nothing works, I will just bring them to an Apple Store. Thanks for reading.
null

Hi there,
I'm sorry I cannot help you with the first generation iPod.
However, with the second one I think I know what the problem is.
The USB port in many cases does not provide enough power for the iPod to charge and the drainage is greater than the input power. This constantly happens with my iTouch. I usually fix this by removing all other USB devices such as my mouse. This seems to transfer more power to the iTouch which eventually after rebooting a few times has enough power to turn back on and then charge. I believe you should either connect it to a wall based charger and charge for 4 hours or leave it connected to your PC with all USB's removed for a while.
I hope this helps.
Cheers

Problems with iTunes and iPod Touch

I'm unable to properly install itunes. Here is the process I go through in trying to connect my brand new ipod touch:
Open itunes 7.5, and proceed through installation as normal. Problems occur on the following progress bar:
updating component registration
copying new files
status:
(pauses for about 30s)
status: rolling back action:
(status bar backtracks to 0% and then installation continues)
I select to open iTunes after the installation completes.
I then plug in the ipod touch and get the error message:
"This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install iTunes again."
Also, a window pops up saying there is a camera connected, and asks if I want to use microsoft office word, microsoft scanner and camera wizard, or photoshop to open "Apple iPod"
I've followed all troubleshooting steps provided on the apple website and am still having the issue. Any thoughts or recommendations? I have a very clean system with hardly any running processes. (my task bar has 3 icons total: trillian, volume control, and itunes)
Message was edited by: captainwin

Here's some additional information. Notice how the apple mobile device service isn't found:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
System manufacturer System Product Name
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2007-12-19 00:11:10.
Video Display Information:
NVIDIA GeForce 7900 GT/GTO
** iPod Connectivity Tests **
iPodService 7.5.0.20 is currently running.
iTunesHelper 7.5.0.20 is currently running.
Apple Mobile Device Service not found.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.

Problems with video on ipod touch 64GB

hi,
I just got the last ipod touch version 64GB and also installed the latest software 3.1.2.
But some videos (mp4 format) wont play. you either have a frozen image (sound plays) or a green screen (sound plays).
the exact same videos play find on my older generation 32 GB ipod touch (the one without the volume switch)
any ideas?
thanks

I have a 3G (3rd generation) 32GB ipod touch . I am running into the same problem.
I have a 6th gen ipod classic, and also a 8gb ipod touch 2nd gen, my videos work fine on both of those.
However, when I put the SAME videos that work fine on both of my other ipods, unto the 3G iTouch, all I get is a green / semi-frozen screen with working audio.
I contacted Apple, they told me it was a hardware issue and to bring it back to the store which I got it (Best Buy) and swap it out. I did so, and my new one does the exact same thing. (At least I got a free set of headphones and usb cord by swapping it out and not putting the old ones in the box,haha Apple)
The only support I am getting about this problem is from online posts such as this one. So far no one knows the problem and Apple reps insist that this is a 'few and far between' hardware problem, however through swapping it out, and reading posts of other people who have swapped it out, I have concluded this is not so.
I prize myself on being computer 'savvy', I can fix almost anything, however with this problem I am stumped.
For now I will just try to wait it out and either hope they fix it with an update or sit on this semi-broken ipod for a year until the next one comes out....

Problem with WIFI in Ipod touch

Hello, I have a problem just today, the day before ipod touch worked fine. Today I want to download some app. and then when I click on app button the screen show Loading... and just a few second it said
*"cannot retrieve download information. please connect with iTunes"* when I click ok it, it pop another pop up and said *"cannot connect to itunes Store"*
Then I try to open some website on Safari and it keep Loading forever and said
*"Safari can't open the page because the server stopped responding"* and sometime
*"Safari can't open the page because it can't find the server"*
I always connect my ipod with WIFI at home and right now my mom and my laptop are working fine through WIFI.
I try everyting that I know . . restart my ipod , reset my ipod, reset my WIFI setting and router, plug my ipod to iTunes and let it Sync . . and also. . . WIFI Networks in Ipod show all the number . . IP Adress, Subnet,Royter,DNS . .
and now I dont know what else Ican do.
(actually my English is not good , sorry about tha I've try my best to describe the problem.)
thank you
Message was edited by: foniixz
null
Message was edited by: foniixz

Hi Josh asks!
I have an article here that can help you troubleshoot this issue with your Wi-Fi connections on your iOS device:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thanks for using the Apple Support Communities!
Cheers,
Braden

Multiple problems with itunes and ipod touch

I don't even know where to begin explaining all the problems I've had with itunes and my ipod touch, along with the troubleshooting that I've done to no avail. Now, I'm totally frustrated. So, here I am hoping that I can get some help from someone. I spent almost $400 for my ipod touch and don't want to have to give up on it.
First, in case you need to know, I have the latest version of iTunes (10.2.2.14), an iPod Touch. My Windows edition is Windows Vista with Service Pack 2. My system has the following:
     Manufacturer: Hewlett-Packard Company
     Model: m9150f
     Processor: Intel(R) Core(TM)2 Quad CPU   Q6600 @ 2.40GHz 2.40 GHz
     Memory (RAM): 3.00 GB
     System type: 32-bit Operating System
Next, in order to simplify what I have to say, I'll just briefly tell you what problems I've encountered, what I've done, and the results:
     1.     iPod not displayed in Computer when plugged into USB port
     2.     no device displayed in iTunes
     3.     unable to sync music and photos from my computer to iPod
     4.     have gone through and completed all troubleshooting two times to no avail
     5.     lost all settings and apps on my iPod and can't restore and/or retrieve them (my fault for erasing the info)
     6.     can't get iTunes to recognize(?) my iPod, after plugging it into the the USB port, in order to possibly restore it to working order
If I haven't provided enough info, please let me know.
I'll appreciate any help that you can give in order to resolve these issues.
Thank you.
Chris

chrisfromroy wrote:
     4.     have gone through and completed all troubleshooting two times to no avail
did that include this support article ?
also, have you made sure Apple Mobile Device Service is installed and started ?

Having problems with my new iPod touch can you help me a first time user?

I cannot locate my photos in the iTunes library, I have no problem with the Music entry, is there something I have to do to create a library entry?
Also I do not get the photo folders only the individual photos in one large file (3500+) good quality but not good for specific look up, again is there anything I need to do to have folder organization?
I'd appreciate any help that I can get, and would thank any particant in advance

Hi Kappy. I have located the photo files from the sync to my ipod, by the way I am a Windows XP user, and what is showing is a file called 'ipod Photo Cache' which contains folders which have the photo conversions of what is in my 'My Pictures' folder, this cache folder follows at the end of my photo library content.
The cache folder files have an extension of .thumb these are conversions for the ipod and appear to change when I delete or modify any photo in my library and to further complicate things these photos (.JPG format) have an intermediate conversion to a (.cpt format)which are contained within my photo library folders. None of this bothers me since I have my photos on the ipod which is of great value to me.
Thanks for your efforts on my behalf, I will now let this rest and proceed to other new challenges in the ipod world.
Message was edited by: Bill of Fife

Problems with getting my Ipod Touch to work on my Sony Bravia or any TV

I am having problems with getting videos or movies to play on my Sony Bravia HDTV or any TV. I have a first generation Ipod Touch and I have the Apple AV Composite Cables and all I get is sound for both TV's that I tried. I read one post where some guy had a faulty Ipod that wouldn't work. Does anyone know how of something hidden or special that needs to be done or how did they fix the problem if they had the same one? Thank, ejcarlson

Check connection, if you have a case on your Ipod the connection may not be good enough.

Is there a problem with the my iPod touch?

Hey guys,
I have had my iPod touch since Christmas and have been experiencing a problem with it ever since. So here is the problem: Sometimes I will listen to music, then pause it, click the button to turn of the screen, but I do not turn it off... Later, when I come back to it, I try to turn the screen on, but it does not turn it. The only way I can turn it on is by holding the top button and the home button to reset it. Is this supposed to happen? It gets kind of annoying and I know it is not turning off because of battery level, so can some one please help me with this problem? Thanks

you should be able to just click the sleep/wake button once or the home button to get the screen to wake up again. but not both at the same time. If your ipod is in 'sleep mode'...meaning its still on but the screen is off....and it does not want to turn back on....then i would contact apple about this so they can either decide to give you a new one or fix it since your still under the warranty.

Problems with sound on iPod Touch 2nd Gen

After the most recent update, the sound on my iPod doesn't work anymore. I restored it to original and it cured my battery problem. The sound meter came up right away, but disappeared right away. I can shut it off for awhile and the sound comes back, but disappears right away again. What is going on? Does anyone else have this problem? The sound meter is there, so it is not a hardware problem. Will a new update take care of this or am I just up a creek without a paddle? Any and all information is appreciated.
Thanks

I just updated my iPod software and now I have sound, but not thru the speaker. Just headphones work, which is OK. Problem solved for now.

Problems with my 3g iPod Touch...

I hope someone can help.
1st problem: It's done this since I got it (christmas last year); whenever I press the home button it is either unresponsive, or reacts as if you've pressed it twice. Sometimes it works properly, but yeah.
e.g. I'll be inside an app, then press the home button to exit, and the recent apps bar comes up at the bottom of the screen (or if I have music playing, the music controls)
2nd problem: Every now and then the screens backlight turns off completely, and the screen goes negative making it impossible to see the screen. It's done this since about a week ago, when I changed the brightness level and it suddenly turned off. I restored the iPod as a backup of itself, and the problem still happened. I then set it up as a new iPod (factory restore) and has been behaving perfectly for the past 3 days until the problem suddenly happened again then.
Since I first opened it, it's been looked after - Theres a protective rubber case that I bought for it, and the iPod has only ever left that when charging or when put in a docking station. The only times it has been dropped have been on carpet with the rubber case on. (It's been well looked after compared to my previous 2G iPod, which ended up with a cracked screen).
Never been jailbroken or any mods or anything, just looked after since I got it. It hasn't been registered (it was a gift).
So, what can I do to get it fixed?
Thanks

It appesrs you have a one or more hardware problems. I would make an appointment at the Genius Bar of an Apple store. If deffective, not abused (from your description it iseems it is not abused) and within warranty Applew ill replace it on the spot.

Problems with music on ipod touch 4g

I've had my ipod touch 4g for about a month i believe. Problems sooned started to arraise such as the artwork was all jumbled up together while playing songs and the songs themselves skipped about 3 or 4 seconds into it, including during mid play it plays the entire song at the beginning. Songs play fine in itunes but when i play those same songs on my ipod touch it just has the same problems. My ipod touch is up to date and itunes is as well. I thought that the recent updates would solve these problems but i guess not. Could it be just something wrong with the ipod touch itself ? cause im really considering to just return it and never buy another apple product again.

Hi,
Try backing up your iPod and restoring it from backup: http://support.apple.com/kb/HT1414.
Hope this helps!
---likeabird---

I have have a problem with updating my ipod touch 4g 5.1 to 6.1.3

Similar Messages

Maybe you are looking for