I have heard that the iphone 5 has hardware issues with the lock button and sometimes the power button...is this a recurring problem or is it easily fixable?

Question

Is this problem affecting most users? I heard that it usually takes abotu 2-3 weeks after getting a replacement that these problems might occur and I don't wanna shell out a lot of money only to have to constantly go to the apple store and get a new replacement regardless if it is free.

Answer 1

I currently have a defective lock/sleep button on my iPhone 5. After putting up with it for 3 weeks, I took it to an apple store. The "genius" told me that because I'm 50 days over my year warranty, I would have to pay $280 to get a replacement. They will not fix the problem. They can only give you a refurbished phone. BEWARE: the replacement is only free if the phone is still within the one year warranty or if you have an extended apple care. I'm still blown away on the fact that I payed $500 for a product that defected in a little over a year and be told by a condescending apple genius that I have to pay $280 to resolve the problem. My friends who have Samsungs and HTCs have 2 year old phones that work as well as the day they bought them. I had a blackberry for almost 3 years and had no issues at all, but a highly advanced, "well made" apple product barely lasted a year. My wife's iPhone 4S shuts off when the battery drops to 30%. And of course the guys at the Genius Bar say they can't help. I shouldn't have to pay for a replacement unless I did the damage myself. I've been an iPhone user since the first iPhone. And every year, I've had something break right after the warranty expires (failed audio jack on iPhone 1, failed earphone on iPhone 3G, failed home button on iPhone 4). It's getting really old spending a lot of money on cheap products and having to deal with the "better-than-you" swagger from the Genius Bar.