I have HP Office Jet Pro 8500 printer and because the yellow cartridge is empty,can't print black

The yellow cartridge is empty andf when I select black only it will not print. I could do this with other HP printers that I have owned.

Hi there,
This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Similar Messages

  • I have 2 Office Jet Pro 8500 printers. One at work and one at home. I also have a lap top that I ca

    I have 2 Office Jet Pro 8500 printers.  One at work and one at home. I also have a lap top that I can get to print to the first printer I installed but it will not print to the printer I installed second. I even changed web address on laptop to the one used on second printer with no help. can any one help me with this problem

    Go to Control Panel > Printers and change the names of the printers to something unique from each other.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • I have a Office Jet pro 8500 wireless.

    When I print an email, I get a window on the screen as if I wanted to send a fax. I have tried the Network test Report, and everything looks fine.
    What am I doing wrong?

    What program are you using for email?  It would appear the default printer is the Fax version.  Go to File, Print and select the Officejet 8500 rather than the Officejet 8500 Fax.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • I have HP office jet Pro 8500 a premium it is printing at an angle and paper is coming out at angle

    HP office jet 8500A premium operating system Windows 7 no error messages no changes to the product
    The printer is printing at an angle and sending paper out at an angle

    Hi there,
    This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • I have a office jet pro 8500 A909 a printer. Will it print wireless? windows 7 & 8

    can it be modified to print wireless if it won't do it now

    Hi,
    The HP Officejet Pro 8500 (A909a) can only be connected using USB or wired Etehrnet, the printer itself cannot be connected wirelessly.
    By connecting it using a network Ethernet cable you may install the printer on any PC connected to the same network, either Wirelessly or Wired..
    For Windows 8 download and use the doftware below:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-110033-1&cc=us&dlc=en&lc=en...
    For Windows 7 you may gt the latest software from here:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-88604-2&cc=us&dlc=en&lc=en&...
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • I have a Office Jet Pro 8500 printer and I can not get it to print 8x11 pictures keep getting 4x6.

    Have all setting set for 8x11 paper and on final I only get picture to fill 1/4 of sheet. What needs to done to get full 8x11 prints

    Hello mariamac80,
    It sounds like you cannot print from your network printer on your MacBook. Printer issues can be a but tough to nail down, but I would recommend trying the troubleshooting in this article named:
    Troubleshooting printer issues in OS X
    http://support.apple.com/kb/ts3147
    Follow these steps until the issue is addressed:
    Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
    Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
    Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
    Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
    Delete the affected printer, then add the printer again.
    If the issue persists, try these additional steps:
    Reset the printing system, then add the printer again.
    If the issue still persists, reset the printing system again.  Download and install your printer's drivers. Then, add the printer again.
    Contact the printer vendor or visit their website for further assistance.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • Two office jet pro 8500 printers set up to operate wirelessly from one computer

    I have two office jet pro 8500 Wireless printers in my real estate office. I would like for them to both operate wirelessly from one computer, but can't get it to work.  I do not have any firewalls enabled. I can get only one to work.

    Do you have a network (wireless router) in your office that you are trying to connect the printers to or are you connecting directly to each printer via its "hpsetup" network?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • I am having a problem getting my office jet pro 8500 to go online to print. How do i set it to go on

    I am having a problem getting my office jet pro 8500 to go online to print. How do i set it to go online. I have run all of hp's diagnostics and everything passes. it prints the test pages but will not print any other jobs for me.

    This might help - https://discussions.apple.com/docs/DOC-3792

  • Use HP office jet pro 8500 as printer for i pad

    How can I use my printer HP office jet pro 8500 (LAN) with my I pad & I phone for print outs?

    see if this link helps http://support.apple.com/kb/ht4356

  • New hp Office Jet Pro 8500 A910 will not take printing from computer to printer

    My new HP Office Jet Pro 8500 A910

    Hi Acepvteye,
    Welcome to the HP Forums!
    I understand that you cannot print with your HP Officejet pro 8500 A910, and I am happy to help you with this
    issue!
    For further assistance, I will need to know:
    If the printer is connected, Wireless, or USB.
    If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
    If the printer is able to make copies by itself.
    If the power cable plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
    Hope to hear from you, and thank you for posting!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Ipad mini printing to Hp office jet pro 8500 wireless

    Any suggestions re printing from Ipad mini using HP office jet pro 8500 wireless which supposedely is Airprint compatible?Downloaded HP's Eprint but it was not able to ID printer. Thank you.

    If its AirPrint compatible you should not need an additional App. The App is onyl foir their wireless Printers which aren't Air Print compatible.
    Make sure the printer is connected to the same Wifi network as the iPad. Then tap on the "Send To" icon in any App that you wish to print. Then tap on the Print option. 
    From there it should Appear as a selectable Printer in the Printers button

  • I have a Office Jet Pro L7780. When I try to print red, the color comes out brown

    I have a Office Jet Pro L7780. When I try to print red, the color comes out brown. I have tried replacing all of the ink cartridges, printing from within two different programs (microsoft word and belight business card composer V5) from my Mac, and from within MS Word on my Windows lap top. In all cases if red is called for, I get brown.
    I have gone through the printhead cleaning procedure, the alignment procedure and the print quality diagnostics, all to no avail.
    Thanks in advance for your help
    Tim

    bump

  • Why does my hp office jet pro 8500 premier not print what is seen in print preview when using excel?

    HPoffice jet pro 8500 premier, Windows Vista

    Hi,
    Please try this test: In Excel setup print area and print again. If the printer prints the right area that means something in Excel. Some Excel cells may contain something and Excel sends all to printer.
    Regards,
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • HP Office Jet Pro 8500 Wireless carriage jam message.

    I have an HP Office Jet Pro 8500 Wireless.  It is on a home wireless network and I am using a new HP laptop with Windows 7 (64-bit).  I am getting a carriage jam message that I cannot get removed.  Leading up to this, my son did have a paper jam and probably didn't get all the paper removed the first time around.  But I have checked thoroughly with a flashlight and there is now no paper anywhere in the carriage.  I have followed the video online and still have the same message and I can tell that the carriage is not moving side to side.  It stays over on the right side.   When the video talks about manually moving the carriage, I can move it very easily manually after I wiggle it a little and move it to the right a little.  Then it will move back and forth easily by hand.  I have tried to see if something is blocking it, but can see nothing.  But then when I try to print a test page, no luck.  I have reset it according to the video with no results.  I cannot print a test page from the touchscreen or from my computer.
    I really like this printer and hope you can help me.

    I hope you are doing well and sorry lt learn that you are having this issue.
    If you still facing this issue I will do my best to help you
    Follow this article troubleshooting steps GO HERE
    Another option that you might have if you are using Win xp or later as your operating system is to run HP print and scan doctor
    Letme the outcome or if you are not facing this issue any more, It will be really appreciated.
    Hope that I can be of your  help.
    RobertoR
    Remember ↓↓↓
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

  • HT6114 HP Office Jet Pro 8500 Scanner no longer works with Mavericks upgrade

    I have an all-in-one printer/copier/fax/scanner, HP Office Jet Pro 8500.  The scanner no longer works with the Mavericks upgrade.  Is it possible to get the scanner back in use?  The printer and fax is fine, but I really use the scanner a lot.  Please helap me.

    The following link to the HP Support site indicates that scanning is still supported for the OfficeJet Pro 8500 using Mavericks but also indicates that "you may need to scan in a different way than you did before you installed Mavericks." See the FAQ section of http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967522&cc=us&dlc=en&lc=en &os=4159&product=3752456&sw_lang=#N1237

Maybe you are looking for