I have hp officejet pro 8100

Can you print in B & W when a color cartridge is out of ink? I have a HP Officejet Pro 8100. I had a large B&Q project and turned the printer on and Magenta was dead. I could not find a way to print in B&W so I had to go out and buy a new cartridge. Help
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Sorry that you are having a problem with the ink cartridge.
No, you will not be able to print without the color cartridges.
The color cartridges mix together with the black to form a true black print.
So you will need to replace the Magenta first, in order for the printer to finish processing.
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HP Officejet Pro 8100 unable to communicate with printer, but still prints

Hello,
I have an Officejet Pro 8100 connected to a Windows XP SP3 computer via USB.
When installing I downloaded the latest drivers off the HP webiste and followed the instructions for installing the printer and connecting via USB. While installing I only installed the basic print driver.
The printer appeared to install correctly.
When printing (test page, or from other programs such as Word or Excell), the printer will actually print the requested document, however, an error box will pop up saying "Unable to communicate with printer". The only option on the error box is the cancel the current print job.
Before cancelling the print job, even though the printer actually printed the document, I can still see the document in the print queue until I click the "Cancel" button on the error box.
I have deleted the printer, uninstalled and reinstalled twice, but the issue persists.
Any ideas?

Hi aconway,
I hate to hear you are having issues. This could be caused by a port issue, bad USB cable/hub/switch connection, or possibly a spooler or driver issue. Click Here to run the print and scan doctor (select OS, then click the + sign beside utility diagnostic tools, click the download button next to print and scan doctor). If you would like to learn more about your product, Click Here.
Suggestions:
1. Run the print and scan doctor to identify any port issues
2. Connect unit directly to PC with new USB cable that meets specifications(no longer than 4-6ft).
3. Remove any hubs or switches if being used.
Hope this helps!
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Thank You,
I work for HP.

Can I print in black and white with an empty color cartridge on a HP Officejet Pro 8100 printer ?

Only the cyan cartridge is empty, all of the other 3 cartridges are fine. I ordered the cyan cartridge online but I need to print important documents today. The power button is blinking when I try to print.
I don't understand, black and white should not use a color cartridge to print.
Is there a trick so I can print before receiving the cyan cartridge ?
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The Officejet Pro 8100 ePrinter has the same print mechanism as its All-in-One counterpart the Officejet Pro 8600. This printer has a printhead mechanism that contains 4 individual cartridges: CMYK (cyan/magenta/yellow/black).
One will have to replace the cartridge, if the unit provides a message of one of the colors being empty, before the unit will resume printing. It is a maintenance mechanism to prevent the product from self-damage. Hope this helps.
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More than one HP OfficeJet Pro 8100 printer

Hi,
I need to buy two wireless printers to use with an iPad.
But the thing is: if I install TWO identical HP OfficeJet Pro 8100 under the same wifi network, how can I know which one I'll print? In other words, my concern is that when I'll want to print a document using the iPad it will show two printers, but both with the name "HP OfficeJet Pro 8100". Having in mind that each printer is located far from each other in my house, I need to print under the right printer.
Is it possible to change the name that appear on AirPrint so I can distinguish both Printers? Something like "Printer-Studio" and "Printer-Bedroom"? Or something that works somehow...
Thanks.
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Pedrosacelso,
No problem.
Have a good weekend!

Problems with officejet pro 8100 and Lion?

I just bought a new HP Officejet Pro 8100 Wireless and I have not been able to get it to work correctly. It's hooked up and all the software seems to work but it prints very, very slowly. It takes about 2 minutes to print a color page. Is there some known problem with OJPRO8100s and Macs with OS X Lion on them? I downloaded v12.14.0 of the printer package from HP, uninstalled what came with the printer, and installed the latest and greatest. Didn't make a bit of difference.

Officejet Pro 8500a extremely slow printing with Lion Mac OSX 10.7
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Officejet-Pro-8500 a-extremely-slow-printing-with-Lion-Mac-OSX-10/td-p/1030521

Can't HP Officejet pro 8100 do wifi access point?

Yesterday my HP Officejet pro 8100 arrived and I try to connect via wifi. I thinked that It need a infrastructure access point to print via wifi.
When I powered on the printer I osserved that It create an access point autonomously with SSID: HP-Setup-7A-Officejet Pro, with IPv4 address server, etc...
I was very happy and I printed a page with my smartphone samsung s4 connected directly with printer access point (not wifi direct but standard wifi).
Today no changed occurred but I can't use printer with its own access point, but only with an external wifi access point.
Someone can help me, please? It could be an hardware problem?
Thanks,
Luca
P.S. in web server I checked that "access point connectivity" (Punto di accesso wireless connettività in Italian) is checked.
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Hello lucait
To print via WiFi you need to have a wireless router setup. Once you have the wireless router setup correctly you will have a SSID and Wepkey that will enable you to add devices to your network. The network will allow all your devices to communicate not just with each other but with the internet. At the moment your printer was not put in a network so instead of broadcasting on a network it is broadcasting on it's own network called HP-Setup-7A-Officejet Pro which is only good for a short period of time to allow you to setup your wireless. I am going to assume you have a wireless network and you are just needing assistance getting the printer setup on that network.
To set your printer up on a network you will need to reset your network defaults so your printer begins to broadcast that HP-Setup-7A-Officejet Pro network again. You can do this buy following the steps on the HP Support document Resetting the Network Settings. Once you have done this you can begin to install the software that came with your printer on your computer. You want to set the printer up wirelessly when the option arrives. The software should configure your printers wireless for you and put it on the network. Once completed you should be able to access your printer from all your devices as long as they are on the network.
I hope this helps resolve your wireless issue. Thank you for posting on the HP Forums. Have a great day!
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My HP Officejet Pro 8100 printer refuses to print in color

My HP Officejet Pro 8100 printer refuses to print in color, I have a macbook OSX 10.7. for some reason it will not print in color and I do not know what to do. please help.

Ctopkis, Make sure you have updated your firmware. Here is the link to the lastest firmware that was posted on 02-18-2012.
Firmware upgrade is for HP Officejet Pro 8100 ePrinter - N811a
Post back and let me know if this fixes the issue or not.
-Sean
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HP Officejet Pro 8100 not printing from PC

Have a HP Officejet Pro 8100, suddenly stopped printing from PC, noticed base shaped symbol showing up above ink display, on/off button also is flashing when print is requested, checked printer status stating there is an error. Using Microsoft office 2010

Hello,
Please try the below steps..
While the printer is ON, unplug the power cord from back of the printer.
Wait for 30 seconds.
Plug in the power cord to the printer.
Wait for the printer to go silent.
Remove and re-insert the ink cartridges.
Regards,
Jabzi
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Hp officejet Pro 8100 Printer Tray

I have an HP Officejet Pro 8100 printer. I removed the paper tray this morning to load paper and now I can't get it to slide back in all the way. It stops about 4 inches short of closing. I feel like an idiot! How can I have problems sliding a drawer in? Are there any clips etc. that I should have in place, etc. that might have come off?
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Hi,
You might try lifting the front of the printer to see if anything is obstructing from your desk. It should slide right back in.
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I am employed by HP

HP Officejet Pro 8100 - Not Printing

New HP Officejet Pro 8100 - driver installed for wireless network printing.
Printed Test Results - "No Problems Found....successful setup of your wireless printer".
However, when I try to print I can see the request in the print screen, but it says "Print file was not accepted". This is happening from the computer the driver was installed on (Mac OS X Ver 10.8.4.
When I try from another iOS device, I can see the printer, and can request the print job, It says its sending to the printer, but the job never shows up in the print que and doesn't print.
Help!!

What router? Have you restarted it?
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I am employed by HP

HP Officejet Pro 8100 - AirPrint - wireless

My HP Officejet Pro 8100 had been working just fine with AirPrint, but then I changed my wireless router and I've forgotten how the printer was configured originally.
I only use the 8100 with my apple iPhone 4S, it's not connected to any computer and I'm sure it was never connected to any computer when I originally installed it.
Question is : how do I set it all up again from scratch? There's no 'set up' screen on the printer, so how is it done?
I 'know' the printer has to 'connect' to my wireless router but how is it done without a computer connected ?
My router is a BT Homehub4, and it works fine with my iPhone and ipad.
Thanks in advance for advice - I have searched for info, but everything seems to point to a need to have a computer physically connected but I'm sure this wasn't the case originally - just switch on and AirPlay worked!
Maybe I need to 'somehow' uninstall airplay on my iPhone?
HELP!
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Well, I'm going round in circles now....
I press the WPS button on the BT Homehub 4 and a red colour icon on the front of the hub comes on and flashes for a few minutes.
Meanwhile on the printer the blue wifi icon just flashes on and off.
By pressing two buttons on the printer I've printed out a "HP Network Configuration page " which says WPS PIN (and a series of numbers) 'good for 5 minutes, blah blah blah'.
Further down the sheet it does show the router listed with info - channel, privacy RSN WPA-PSK, encrypt AES/TKIP, signal -62, WPS Yes.
But still no AirPrint print - and wireless status says 'disconnected', communication mode 'infrastructure', Network name (SSID) hpsetup.
Blimey, this ain't easy is it!
What next????
Steve.

HP Officejet Pro 8100 Wireless Connectivity Issue

Hi, I've just purchased the HP Officejet Pro 8100 and have not been able to connect via wireless to the home network. I've tried connecting to 3 different routers and no success. Steps I took were as follows.
Steps:
1. Insert Driver CD
2. Install HP Driver Software
3. Follow on screen prompt for wireless connectivity
4. Was prompted to connect USB cord temporarily
5. Prompted to select SSID
6. Prompted to enter WPA Security Key
7. Screen saying your printer failed to join the following Wireless network.
8. Humored myself and read all the troubleshoots. No good.
9. Downloaded and Flashed new firmware to Printer. New Firmware installed. Still did not help.
*One thing to note: On the Failure to connect to Wireless network Error on Step #7 it says something about MAC address filtering and to enable the above MAC address. The funny thing is there is no MAC address supplied above. The field is blank. All that aside, MAC address is disabled in the first place anyway. Just wondering why the printer software doesn't know the printers own MAC address.
Attempted to setup printer on the following routers...
Router #1
Router: e4200
Local IP: 10.0.0.1
Subnet: 255.255.255.0
DHCP Range: 10.0.0.10 to 10.0.0.59
SSID: "Kosmos 2.4" and "Kosmos 5.0" 2.4ghz and 5ghz bands respectively
Channel Width: 20mhz or 40mhz
Wirless Mode: a/b/g/n
Security Mode: WPA or WPA2 Mixed Mode
Router #2
Router: EA4500
Similiar Setup as Router #1
Router #3
Router: 2wire 3801HGV
Local IP: 192.168.1.254
Subnet: 255.255.255.0
DHCP Range: 192.168.1.64 to 192.168.1.253
SSID: "u2" *Eliminated Spaces in SSID
Wirless Mode: b/g
Security Mode: WPA2
If anyone could shed some light that would be great. Otherwise I guess ill be returning it very soon.

Now you know why you were unable to connect.
Absolutely. It should be broadcasting its own SSID.
This link goes to a factory reset document for your printer.
is your printer still in warranty?
Best regards,
erico
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HP officejet pro 8100 not printing documents when asked, and slow to respond.

My Officejet Pro 8100 has allways been used wireless. It allways had a lag when asked to print and producing the document. Often the unable to connect to printer message comes up, then shortly latter it started to print.
We have now switched to Vergin Media ISP. The printere was set up to the new network as before no problem. The router is lacated downstairs by by our TV where the cable enters the house. Our 2 pc's are now wireless due to this (one windows XP and one Windows 7). Then there's Ipads etc.
Conectivity is not a problem the pcs are located in our study with the printer upstairs. My Ipad works in the Garden so theres plenty of range. All devices are on the same conection.
The problem with slow printing is now worse. Ask to print and often nothing happens. Switch printer off/on and it may print the last comand of not. It may accept the next command to print or not. Indescrimnently it may print 'misssed prints' at any time.
Basically it cannot be relied on to print when asked to, really frustrating!! The printers wireless indicator is lit its conected to the network. Any ideas as this is a real pain. Remote printing from a phone is a no go as it probably wont happen.
We need to print and it happen.

Hello @Ants9,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the slow printing issue that you're experiencing with your networked HP Officejet Pro 8100 ePrinter from your Windows computers and other devices. I understand that this issue began with your original router and now is occuring with your new network. I am going to run you through some troubleshooting steps below to resolve this issue.
Step 1: Run Print and Scan Doctor:
To verify that your printer is properly detected on your Windows XP and Windows 7 computers I would like you to download and run the HP Print and Scan Doctor Tool. This Tool will run on your computers and 'fix printing' issues for you. Should any driver, connection, or software conflict be found than the HP Print and Scan Doctor Tool will attempt to resolve those conflicts for you.
Please click here to download the HP Print and Scan Doctor Tool. Please download this Tool on your Windows XP and Windows 7 computers.
Once the Tool has completed, please test printing again. Should the issue persist, please proceed to the next step.
Step 2: Powercycle Network:
First, unplug the power cable to your Router
Once your Router is unplugged, turn off your printer
Next, shut down your computer
After 30 seconds to 1 minutes, plug your Router back in
Next, turn on your printer
Turn on the computer
After a few minutes the internet connection will return. Please check on your Windows computers and ensure that you're able to browse to websites before continuing. Once the network is up and running again please test printing to check the printing speeds.
Should the issue persist, please proceed to the next step.
Step 3: Update Firmware:
There is chance that corrupted programming in your printer could be causing the slow printing issue. Therefore, I am going to have you update the Firmware Version on your printer.
Please click here to download the latest programming on your printer. Once the website opens select the Download button on the top left. Follow any onscreen instructions to send the Firmware Update to the printer. This update can be run from either the Windows XP or Windows 7 computers.
Please test printing again to verify if everything is now working as it should be.
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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Hp officejet pro 8100 and it does not print bar codes from UPS or USPS

have an hp officejet pro 8100 and it does not print bar codes from UPS or USPS. Can you please please help? i have used my ipad, by HP G62-355DX Notebook and neither will give me printed bar codes. The balance of the mailing label do print, just not the bar code. It may be my imagination, by I believe it used to print thebar codes.

Hi,
Try adding an alternate driver and try to print.
To use an alternate print driver for HP printers in Windows 7:
1. Click on the Start menu.
2. Click on Devices and Printers.
3. Click Add a Printer
4. Add a local Printer
5. Select Create a New Port
6. Select Standard TCP\IP port
7. Enter Printer IP address (Printer IP address can be found by printing network config page from printer
8. Under Manufacturer select HP and under printer select HP Officejet 8000 pirinter or Officejet 7410
9. Click apply and try printing
Although I am an HP employee, I am speaking for myself and not for HP.
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Officejet pro 8100 does not print pages in "back to front" sequence

officejet pro 8100: I cant make it print pages in the sequence last page to first page even tho I have set the default printer preferences to "print back to front" AND I have specified "back to front" for the particular print job.
I am using this 8100 as a WIRELESS printer.
Yesterday it worked OK.:
I did NOT turn the printer off over night.
Today it will only print in first-to-last-page sequence.
I have tried the following:
turned printer off; and then on.
rebooted windows 8.1.
rebooted the router.
confirmed that it WILL print in first-to-last-page sequence for each test.
My test document has 4 pages.

Hi John , I hope you had a good weekend!
I just want to verify:
When you print an 8 page document FRONT TO BACK page 1 comes out on top.
When you print an 8 page document BACK TO FRONT page 8 comes out on top.
Is that correct?
Thanks!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

I have hp officejet pro 8100

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