I have HP Simple pass, identity protection, and ever since i upgraded the mozilla firefox it doesn't work any more. How do i fix this??

My computer is an HP Pavilion dv7

EgisTec, who now provide the HP Simplepass application, have made an update of the scanner software for Firefox 4, for details see https://support.mozilla.com/questions/814397

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I've been struggling with this some time (downloading / saving problems) and tried all kinds of variations. But I'll keep it simple for now.
As a test .. I've just created a fresh firefox profile. Checked out if could change the download location, through the Browse button, and indeed that worked. I got an explorer dialog to choose a folder.
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@cor-el: getting rid of not needed parts is what I always do. Besides prefs and localstore, only the search-metadata and permissions / signons are passed along. Oh, forgot to mention the mimetypes.
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@jscher2000: Even if there are pointers to those default folders, FF should not be checking those. When I state C: I mean C: (see my answer above).
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Guys, thanks for your help ! I can't fix a bug so I'm going to let it be. I'll rebuild my master and will keep checking of saving a website becomes a problem somewhere. Mind you, the solutions offered in kb.mozillazine.org/Unable_to_save_or_download_files didn't work.
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4 is not compatable with my HP simple pass identity protection using the fingertip reader. How do i make it work? IE9 works fine. Do I have to stop using FireFox??

I have a HP DV7-4165 that has Windows 7 64 bit and features the HP simple pass identity protection using the fingertip reader. My Firefox support says " If you have the Firefox browser on your computer when your HP SimplePass Identity Protection software is installed, a Firefox extension will also be installed that enables support for use of fingerprints with the Firefox browser." Once I updated to Firefox 4 it doesn't work anymore.

I have the same problem. Hopefully, those with HP Simplepass from Egistec will have relief. Here's the email I got from their customer support:
"Thank you for contacting EgisTec and your interest on our products.
Currently HP SimplePass does not support Firefox 4. However, our development team is working on this and the updated version of HP SimplePass will support Firefox4 in the near future. We will inform you by mail when it is ready.
Please visit our website regularly to look for further updates on our products.
Thank you very much for your valuable feedback.
Yours Sincerely
EgisTec Customer Service"

About Hp simple pass identity protection .

Hi i m new customer of hp dv6 notbook pc. i purchesed it on 3-2-2011 . i have a problem with my Hp simple pass identity protection. it detect the hardware at device manager, driver and softwares about it are already reinstalled in system from recovery manager but after starting that software device is not responding. i have problem with my wifi adaptor & bloutoot device too, help me. my product is under warrenty . please do somthing.

Hi @KayGhana ,
Thank you for visiting the HP Support Forums. I needed to edit your post and remove the Serial Number. In accordance with our Rules of Participation:
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Thank you
George
I work for HP

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