I have huge crisis. my ipad mini is flashing between the lock screen and the apple logo. any attempts to re-boot or switch off is unsuccessfull. cant access at all. when i connect to itunes the ipad syncs but i cant restore my ipad.

i have a huge crisis. my ipad mini is flashing between the lock screen, black screen and apple log. i cant re-boot or switch off with sleep/home combination. i tried fixing with itunes on pc but i cant restore because it wants me to switch find ipd off on my ipad settings and i cant access my ipad!

recovery mode
open itunes on computer
plug cable into computer not iOS device
turn phone off
hold home button and plug cable into phone. do not release home button until an itunes graphic appears on device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808

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See: http://support.apple.com/kb/HT1808 to restore the phone using Recovery Mode. You will lose all content on the phone. This is the only way to bypass the lock screen if you don't have the last computer the phone was synced to.

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Crouching Tiger wrote:
When I connected to iTunes, my phone said it was in "restore" mode, but I don't know why. ...
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimize Loss... Once you have Recovered your Device... Restore from the most recent Backup...
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http://support.apple.com/kb/ht1766

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Do you have your contacts on your computer? You could sync those over: http://support.apple.com/kb/HT1386

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From TS3694:
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
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http://help.apple.com/iphone/7/#/iph01ac18d71
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Help is our middle name! So let's jump into troubleshooting right away. Have you tried holding the power button and home key simultaneously for up to 30 seconds as an alternate reset? Please give that a shot and let us know how it goes.
EvanO_VZW
Follow us on twitter @VZWSupport

I have huge crisis. my ipad mini is flashing between the lock screen and the apple logo. any attempts to re-boot or switch off is unsuccessfull. cant access at all. when i connect to itunes the ipad syncs but i cant restore my ipad.

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