I have ID, use a Mac, have Yosemite 10.10.2 - have not used ID for awhile but have a project but cannot open it because I need Jave SE6 runtime and cannot download it. Do I need an upgrade? Please help I have a project

I need to download Java Se6 runtime in order to use InDesign but cannot download it. Please help as I have a project that must get done. If I need an upgrade please let me know.

There is a Java update for Yosemite that includes what you need.

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Since I downloaded Apple's latest operating system, whenever I try to open Illustrator I get a message that I need to install legacy Java SE6 runtime and to click "more info" to do this. When I click "more info" I get a blank window. What should I do

Since I downloaded Apple's latest operating system, whenever I try to open Illustrator I get a message that I need to install legacy Java SE6 runtime and to click "more info" to do this. When I click "more info" I get a blank window. What should I do

Hi,
I had the same problem after upgrading to Yosemite. Illustrator CS6 wouldn't open. I got a message saying I should 'install legacy Java SE6 runtime'.
The link didn't work - it lead to a blank page.
So I downloaded Java8 (latest version) from Oracle but didn't install it. Something told me this was not the right way to go (the problem was with Java SE6, not 8). I then called Apple (in the Netherlands, were I live) for help. I got none. The best they could do was blaming Adobe for the problem or me, for not having the latest Adobe CC app. Rubbish.
And then, magic. I tried to open Illustrator again, got the pop up message but this time the link worked. It took me to an official Apple page, with a link to download Java for OS X 2014-001. The problem is now solved.
If curious, this is the explanation Apple gives for the problem:
'Java for OS X 2014-001 includes installation improvements, and supersedes all previous versions of Java for OS X. This package installs the same version of Java 6 included in Java for OS X 2013-005. On systems that have not already installed Java for OS X 2012-006 or later, this update disables the Java SE 6 applet plug-in. To use applets on a web page, click on the region labeled 'missing plug-in' to download the latest version of the Java applet plug-in from Oracle.'
See http://support.apple.com/kb/HT6133 for more details about this update.
See http://support.apple.com/kb/HT1222 for information about the security content of this update.

My big old IPod is stuff with an error stating Disk mode at top with a big check mark in middle of screen and an OK to disconnect at the bottom. Please help I have a lot of reggae music I can't lose.

My big old IPod is stuff with an error stating Disk mode at top with a big check mark in middle of screen and an OK to disconnect at the bottom. Please help I have a lot of reggae music I can't lose.

Ok so I've done what you said and this is what it's come back ....
I don't know that these are the errors , but they're the things which don't look right ...
Throughout the shut down there is a recurring line ;
It says ;
Com.apple.launchd 1 0x100600e70.anonymous.unmount 301 PID still valid
Then there are 2 more which I think are related ;
Com.apple.securityd 29 PID job has I overstayed its welcome , forcing removal.
Then the same with fseventd 48 and diskarbitrationd 13
Oh and on Launchd1 : System : stray anonymous job at shut down : PID 301 PPID13 PGID 13 unmount...
Then the last process says "about to call: reboot (RB_AUTOBOOT).
Continuing...
And stops ...
Hope this means something to you ... Thanks again for your help so far :-)

I have a new MacBook Pro with iPhoto installed. I edit photos, mainly photo orientation via rotating, but when I go back to run a slideshow the changes weren't saved and the photo is back to vertical...please help...thanks

I have a new MacBook Pro with Iphoto installed when purchased. When editing a photo, primarily orientation changes, the slideshow initially displays the photos in proper orientation. However, after leaving Iphoto and shutting down the computer, and then going back to run a slideshow the photo displays back to its' original orientation, that is, the edit-change was not saved. Please help...the program information says all edit-changes are automatically save and therefore there is no save command, but my changes are not being saved...thank you for any suggestions...HM

what version of iPhoto and of the OS?
Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library database
LN

Photoshop CS5 on MacOS 10.10.1 needs Java SE6

How do I get Photoshop CS 5 to run on Mac OS 10.10.1? I get a message in needs Java SE6 Runtime. I have updated to Java 8 since that is what is on the Java website

Download the exact version Apple tells you to download, or else Apple's warning dialog won't go away.
Then reinstall Photoshop CS5 to repair the files damaged by the MacOS 10.10 installer.

I have just updated Acrobat to version 10.1.13. I am using a MAC Running Yosemite. When I try to scan a document, after the printer scans Adobe Acrobat quits and I get an unexpected closure error.

I have just updated Acrobat to version 10.1.13. I am using a MAC Running Yosemite. When I try to scan a document, after the printer scans Adobe Acrobat quits and I get an unexpected closure error. I am running Mac OS 10.10.1. This only started happening when I installed the update of Adobe Acrobat.

Hi MEW1,
Is the printer connected wirelessly or wired?
Go to Preferences and under categories go to > Convert to Pdf then select the Image Capture and then hit ok button.
Close Acrobat and then relaunch it and see if it helps you while you do scanning.
Regards,
Rave

I downloaded Yosemite and now I cannot open CS 5.5 Production Premium at all, I receive the message that i need to install the legacy Java SE6 runtime. I am running Java 8 Update 25 (the latest). I have uninstalled and reinstalled CS5.5 Prod Prem already

i downloaded Yosemite and now I cannot open CS 5.5 Production Premium at all, I receive the message that i need to install the legacy Java SE6 runtime. I am running Java 8 Update 25 (the latest). I have uninstalled and reinstalled CS5.5 Prod Prem already again so please don't suggest this. What do I do?

Try to install java from below link and try once
Java for OS X 2014-001

I have been trying to get the full version of lightroom after using a trial version but it says something about "GB" ? And i need to log into different account or set up a new one? Please help?

I have been trying to get the full version of lightroom after using a trial version but it says something about "GB" ? And i need to log into different account or set up a new one? Please help?

I would love to give you more information but i cannot access that page again? i can add Lightroom to my cart but when i go into my cart it says there is nothing in there? I have a red bubble above "my cart" with a number 4 in it to show there is something there but there is not? It just wont let me buy anything?

I am trying to now install a free trial of indesign because despite paying $50+ a month for this supposed service I cannot open an indesign file I've been sent and need to do work on it urgently. I have now signed in again for a free one month trial and i

i am trying to now install a free trial of indesign because despite paying $50+ a month for this supposed service I cannot open an indesign file I've been sent and need to do work on it urgently. I have now signed in again for a free one month trial and it claims to be downloading but this is not happening at all. I am on a Macbook Air and Abobe for my $600 a year membership you have totally ruined by Friday night. If there's a human being out there at Abode please respond now

Hi,
If you have already subscribed to the membership, please follow the help document below:
https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Regards,
Sheena

Hi, I'm using a Mac Pro here. I am trying to connect it with my NAS hard drive. But i could not connect to it because i have an ethernet which connects to the intranet in my company and Air Port for the internet.

Hi, I'm using a Mac Pro here. I am trying to connect it with my NAS hard drive. But i could not connect to it because i have an ethernet which connects to the intranet in my company and Air Port for the internet and it could not detect the the ip address after i input the correct address on "Connect to Server" window. Please help! Urgent! Thanks

I did not say it is not possible.
I said if your company networks are monopolizing both ports, you should talk to them about what options are available.
Maybe you can get the company Intranet over wireless if you change some configuration items such as Subnet Mask.
Maybe you can get on the Internet over Ethernet.
You really need to ask them, and do not let them blow you off because you have a Mac. If they balk, ask them how it would be done on a PC (becasue it will be the same on a Mac).

My youtube does not work on safari only when i try to play a video it says "This video is not available on mobile add to playlist" But i am using a mac air 11 inch it is not a mobile. Please Help. i have to use the youtube on firefox or chrome

my youtube does not work on safari only when i try to play a video it says "This video is not available on mobile add to playlist" But i am using a mac air 11 inch it is not a mobile. Please Help. i have to use the youtube on firefox or chrome. At times it also say QuickTime Player can't open "video.3gp". and
The file may be damaged or may not be a movie file that is compatible with QuickTime Player. when i try to open a video on youtube on safari

I too am having the same issue as the OP.
Your USER AGENT information is Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18
Every webserver that receives a request from your browser is able to determine the HTTP USER AGENT information unless it has been removed by some software (e.g. firewall) before the request was trasmitted.

Please help i have two ipods but i can use any as i can download the newer version of Itunes as i have the older version of Bonjour on my laptop I just cannot remove this!!!!!!!!!!!!

please help i have two ipods but i can use any as i can download the newer version of Itunes as i have the older version of Bonjour on my laptop
I just cannot remove this!!!!!!!!!!!!

i am no shure but go on Itunes store in shortcuts and try to find 'purchasse'
good luck

HT4929 I moved to ICloud but on my main PC (IMac) I've lost all e-mails at Mail and cannot use Mail anymore as my regular e-mail. What do I have to do to synchronize with ICloud?

I moved to ICloud but on my main PC (IMac) I've lost all e-mails at Mail and cannot use Mail anymore as my regular e-mail. What do I have to do to synchronize with ICloud?

Please always post your system when you have a query - in this case it makes a considerable difference to the answer.
Is your system pre-Lion? Earlier systems are not compliant with iCloud but you can set Mail up manually to access your iCloud email:
Entering iCloud email settings manually in Snow Leopard or Leopard
Entering iCloud email settings manually in Tiger

Greetings, I'm having trouble with my iMouse continually disconnecting from my MacBook Pro in Mavericks. The batteries are solid. I just eliminated the bluetooth for my headphone. I have used the mac to cast on my TV. I use bluetooth. ANy ideas?

Greetings, I'm having trouble with my iMouse continually disconnecting from my MacBook Pro in Mavericks. The batteries are solid. I just eliminated the bluetooth for my headphone. I have used the mac to cast on my TV. I use bluetooth. ANy ideas?

Hi clemenbw,
Welcome to the Apple Support Communities!
In your situation, I would recommend reading over the attached article to help you troubleshoot your Magic Mouse Bluetooth connectivity issues.
Troubleshooting wireless mouse and keyboard issues
Have a great day,
Joe

Have CS5 and after installing yosemite is asking to install Java SE6 Runtime, problem is Java has a ton of version 6 and none for Mac, why hasnt adobe provide the right version download?

Adobe needs to get their act together, be specific as to what version of Java SE6 Runtime is needed to open CS5 (InDesing, Illustrator, etc.)and if possible offer a direct download, since Oracle has a ton of version of SE6 and none of them for Mac specific platform. This short sight on behalf of Adobe and carelessness on behalf of apple is the kind of garbage, this companies will never get!

I'm pretty sure this post has the link in it...
Dreamweaver and Java SE 6 Runtime problem on MAC Mountain Lion OSX
If not, do a search of the DW forum for Java SE 6, there has been a lot of discussion about it and the download link for it is floating around here somewhere.

I have ID, use a Mac, have Yosemite 10.10.2 - have not used ID for awhile but have a project but cannot open it because I need Jave SE6 runtime and cannot download it. Do I need an upgrade? Please help I have a project

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