I have imported from Microsoft Internet Explorer favorites, cookies, history and they are not available after importing under the Bookmarks tab. How do I find the import of favorites in firefox?

When importing from Microsoft Internet Explorer I have successfully completed and clicked on finish. I am not finding my favorites under the Bookmarks tab. I have shut down Firefox and and restarted the browser and still not finding favorites. I also restarted the computer still not finding favorites imported from Microsoft Internet Explorer. How can I find the data imported from Microsoft Internet Explorer?

You can usually find the imported IE Favorites in a folder ("From Internet Explorer") at the bottom of the Bookmarks Menu folder (Bookmarks > Show All Bookmarks).
If you can't find them in the "From Internet Explorer" folder then try this:
* Export the favorites in IE to an HTML file (bookmarks.html): File > Import and Export
* Import the HTML file in Firefox: Bookmarks > Show All Bookmarks > Import & Backup > Import HTML: From File
See also:
* http://kb.mozillazine.org/Import_bookmarks ("Import from another browser" and "Import from file")

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HT201272 I purchased three autobooks from itunes last weekend and after updating my ios to 7 they no longer appear. I looked at my purchse history and they are not showing in my purchase history. I do have the receipts for the charge. How do I restore the

I purchased three autobooks from itunes last weekend and after updating my ios to 7 they no longer appear. I looked at my purchse history and they are not showing in my purchase history. I do have the receipts for the charge. How do I restore these?

"I did make a full back up of my phone prior to updating the iOS"
Itunes content is not incliuded in the backup that itunes performs.
Audiobooks are not part of icloud and cannot be redownloaded.
You can try contacting itunes support and asking for an exception.

HT4009 I have purchased items from CityVille and they are not available in the App although my card has been charged for the purchases.

I have purchased items from CityVille and they are not available in the App although my card has been charged for the purchases. I also have an email receipt with the purchase. Can you please tell me how to resolve this issue?

iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4919

I have missing songs that i purchased on my old iphone. they are not in my purchased folder. but in itunes store when i look the song up, it has the purchased logo next to it.... but no way to download it

i have missing songs that i purchased on my old iphone. they are not in my purchased folder. but in itunes store when i look the song up, it has the purchased logo next to it.... but no way to download it

If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup.

I am in tears! I have just lost all my music in my itunes and they are not located on my pc either as it's a new pc. Help PLEASE!

I am in tears! I have just lost all my music in my itunes and they are not located on my pc either as it's a new pc. Help PLEASE!

Did it used to be on that computer ? Your music library will only be where you put it, buying a new computer and installing iTunes on it will not put your library on it.
If you go in Edit > Preferences in your iTunes and on the Store tab tick the 'show iTunes in the Cloud purchases' tickbox then your iTunes purchased music might show in the Music part of your library with cloud icons against them for redownloading - if you've moved countries since buying the music or if it's no longer in the store then it won't show for redownloading. And check to see if you've hidden any of your purchases : iTunes Store: Hiding and unhiding purchases - Apple Support
For your own music (e.g. copied from CDs) and what you can't redownload then do you still have your old computer with it on, or do you have a backup of your downloads/library, or is it on your phone ? If on your phone then there are some programs listed halfway down this page which should be able to copy it back : Recover your iTunes library from your iPod or iOS device.
Or to copy it from a different computer : How to move your iTunes library to a new computer - Apple Support.

Ive purchased ringtones from itunes. They were assigned to contacts. I did the latest update and now now of them are in the list of ringtones. I've synced twice and they are not on my iphone. Does anyone know how to find them?

Ive purchased ringtones from Itunes. They were working before I did the recent update. I cannot find them on the iPhone and they are no longer assigned - I had five. I have synced several times and does anyone know where they are or how to assign them again?

On your iPhone tap Settings > Store
Make sure Music is switched on.
Now reset your iPhone.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.

Always facing the "Not Responding" issue while launching the internet explorer 11. I have tried reset in advanced, deleting all cookies, history and all. But no result.

Always facing the "Not Responding" issue while launching the internet explorer 11. I have tried reset in advanced, deleting all cookies, history and all. Also I did change the default site to https://www.google.com. But no result.
Some times after some time, able click on new tab and did open any urls. But it is rare. Please help me on this issue. Because of this unable to work with QTP/UFT tool.
I am getting on top of the screen the below error -
Error on top the ie screen :
res:/ieframe.dll/acr_error.htm#google.com,https://www.google.com/ - Internet Explorer (Not Responding)
I am getting at the bottom of the screen the below error -
Error at the bottom of the ie screen :
A problem with this webpage caused Internet Explorer to close and reopen the tab.

Hi,
Please refer to the following link to troubleshoot this issue:
http://msdn.microsoft.com/en-us/library/dn338138.aspx
Check the browser add-ons
Check the browser rendering mode
Then, please also make sure to install latest Windows Updates which might address this issue.
Update your anti-virus program and perform a security scan incase some virus cause this issue.
Yolanda Zhu
TechNet Community Support

Iphone car charger once again not charging. Second one and they are not cheap from the apple store.Any else have these problems?

My Iphone car charger is not charging again. This is the second one I have bought from the Apple store and they are not cheap anyone else have problems?

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

I have been charged 274.55 from 8-23-2013 - 8-26-2013. These are not my charges. I need to know how to get the charges reversed and put back on my account ASAP. Please confirm!

I have been charged 274.55 from 8-23-2013 - 8-26-2013. These are not my charges. I need to know how to get the charges reversed and put back on my account ASAP. Please confirm!

You can contact iTunes Support via this page (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Emails have been sent from my iphone and they are not from me. what do I do to secure this doesn't happen again? I've already changed password

emails have been sent from my iphone and they are not from me. what do I do to secure this doesn't happen again? I've already changed password

I have this problem too, it's called "spoofing" aparently.
There isn't much you can do except change your email address which is a huge problem if like me you have an Apple one and can't change it without losing your whole iTunes and App purchase history which is a billiantly stupid bit of design on Apple's part.
There's some interesting stuff here: http://www.bluehostforum.com/showthread.php?132-how-to-stop-spoofed-email-addres ses
but I don't think there's much chance of applying it to iCloud but I am not an expert.

Please help! I defragged my hard drive and now Illustrator CS6 is trying to open all of my complex Illustrator files with a "Text Import Options" box as if they are text files, and they are not opening!

Please help! Illustrator CS6 started trying to open all of my complex.ai files with a "Text Import Options" box as if they were text files, and they are not opening! Help!

Hi Monika,
I have spent the last two or three days trying to do what you suggested. I uninstalled Adobe 6 from Windows. Some files that CS6 placed on my system during installation remained, including fonts and .dll files.
I had to abandon the Cleaner Tool you suggested because in one screen it allowed me to specify removing CS6 only, but on the following screen it only gave on option to remove ALL Adobe programs. I could not do that because I didn't have the serial number handy for CS3 in case I want to reinstall it at some point.
I tried to get technical help with the Cleaner Tool problem but no definitive help was available, so I reinstalled CS6 again without having the benefit of the Cleaner Tool. I tried to get the serial number for CS3 so I could use the Cleaner Tool but spent 2 wasted hours in chat. Even though I had a customer number, order number, order date, place of purchase, the email address used AND 16 digits of the serial number, in two hours the agent couldn't give me the serial number. After two hours I had nothing but instructions to wait another 20 minutes for a case number.
Illustrator CS6 is still trying to open some backups as Text and otherNone of the problems have been fixed. I have tried to open/use the .ai files in CS6 installed on another system and am getting the same result, so I don't think the software was damaged by the cleaner. The hard drive cleaner is well-known and I've run it many times without any problem to previous versions of Illustrator or any other programs.
When I ordered, the sale rep promised good technical support and gave me an 800 number, but after I paid the $2000, I learned that the 800 number she gave me doesn't support CS6 and hangs up on me. Adobe doesn't call it a current product even though they just sold it to me about 3 weeks ago.
Would appreciate any help you experts can offer. If I can't solve this, the last backup I can use was from June and I will have lost HUNDREDS of hours of work and assets that I cannot replace.
Exhausted and still desperately in need of help...

My pc crashed and I lost all my pictures and music that was stored on the pc. Now i have a new pc and when i connect to itunes using my password all my music and photos are not available. they appear to be lost.

my pc crashed and i lost all my pictures and music that was stored on the pc. now i have a new pc and when i log into itunes all my music and photos are not available. I guess i dont understand the pupose of itunes and its worth. I thought it backed up all my photos and music, but apparently not. So what do I use so that when i lose data on my pc i can retrieve it again at a later date or after a crash?/

Your content will only be where you put it. It has always been very basic to always maintain a backup copy of your computer.
You can transfer itunes purchases from your iphone: File>Device>Transfer purchases.
You can import your pics taken with the iphone as you would with any digital camera.
You can e-mail the other pics to yourself, they will never be of the original quality.
You can out a unique contact and calendar entry on the computer. You should get the option to merge the data when you sync.

How do I keep emails from being deleted on my iPhone 6? Emails get deleted from phone when I startup desktop computer and they are downloaded from sever. Is POP3 no longer supported on IOS 8.1?

How do I keep emails from being deleted on my iPhone 6? Emails get deleted from phone when I startup desktop computer and they are downloaded from sever. Is POP3 no longer supported on IOS 8.1?

Have you seen this?
Using a POP account with more than one device - Apple Support
A better solution is if your email provider uses IMAP. IMAP sync email folders between multiple devices. Meaning any device will receive the email, all sent email can be seen on the devices. If you delete email from one device the email is deleted from all the other devices. Check with your email provider to see if they offer IMAP services.
If they do not your choices are to 1) configure email on the PC to keep Mail on the mail server or 2) change email providers to something like Gmail or Outlook.com (as examples). FWIW I use Cox IMAP email and fully sync email between a Win 8.1 Update 1 laptop, a Win 7 desktop, an iPad 4, an iPhone 4 and an iPhone 5S.

I have a folder and 3 files stuck on my desktop. When I drag them to the trash I am asked to enter my administrator's password. I do this but the files and folder will not delete. I have checked 'Get Info' on each of them and they are not locked?

I have an empty folder and 3 .jpg files stuck on my desktop. When I drag them to the trash I am asked to enter my administrator's password. I do this but the files and folder will not delete. I have checked 'Get Info' on each of them and they are not locked and I have full read & write access. Grateful for any assistance in solving this problem.

Back up all data.
Triple-click anywhere in the line below to select it:
ls -@Oaen De* | open -f -a TextEdit
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
A TextEdit window will open with the output of the command. Post the contents of that window, if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that.
If any personal information appears in the output, anonymize before posting, but don’t remove the context.

Glasses dissappeared from toolbar! And they are not in Extensions gallery

The glasses have diappeared from my safari toolbar. Checked the extensions, and they are not there either. So now all my saved sites are gone? Or are they hiding somewhere? Has this hapened to anyone else?

How do I know what is a built in application?
Open the About window from the menu bar. If you see something like this:
Copyright © 2003–2012 Apple Inc.
it's Apple software and you shouldn't move or copy it. You can make as many aliases as you want, and put them anywhere you want.

I have imported from Microsoft Internet Explorer favorites, cookies, history and they are not available after importing under the Bookmarks tab. How do I find the import of favorites in firefox?

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