I have in us app store 10$ gift but i dont buy with this 10$ "boom beach gem". Why ?

i have in us app store 10$ gift but i dont buy with this 10$ "boom beach gem". Why ?

We are fellow users here on these forums, if you would like help then you will need to provide more information that 'I don't buy with this $10' - what happens when you try to buy them, if you are getting an error message then what does it say ? How much are the gems that you are trying to buy - you need to add on your state's sales tax to the listed price, would that take it over your account's balance ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

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