I have installed 64 bit itunes but everytime i connect my phone it comes up with an error saying its not running the corrcect one and to install 64 bit which i already have done HELP PLEASE
i have installed itunes 64 bit but when i connect my phone it brings an error up saying install the correct version 64 bit which i have already installed HELP PLEASE
Hello Jody
Try removing iTunes and its related software in the order that the first article states. Then once that is done then download iTunes or reinstall from the installer that you have already downloaded.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
iTunes 11.2.2 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Regards,
-Norm G.
Similar Messages
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I have installed the new up to date itunes which i can open on my PC, however when i connect my ipad or iphone i get an error saying i cannot use the device as the require software isn't installed?? I'm very confused please help......
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
I cannot get my new Ipad to be recognised in ITunes so I can Sync my library... I have re-loaded Itunes 64bit but it still comes up with an error saying that I need to load Itunes 64 bit before this Ipad will be recognised... any ideas?
I just found that I can't Sync my Iphone either and it gave the same error code.... it must be a ITunes problem.
Message was edited by: stephenfromwandichicx wrote:
This is the third time of writing this on your Apple Support Communities!
Not with your current user id.
Far too much uneccesary information in your post, which only confuses things, a vast amount!
Let's start with iTunes.
Have you updated iTunes to 11.1.5, because the previous version did appear to have an issue about seeing iPods?
With iTunes 11.1.5 installed, look in Edit/Preferences/Devices, (or use the ALT key, followed by the E key and then the F key) and make sure that the box named Prevent iPods, iPhones and iPads from syncing automatically does not have a tick in the box.
Once you have doen those two things, check to see if the iPod is seen by iTunes.
chicx wrote:
By the way, what does IOS mean? (I thought IO stood for operating system, but am flummoxed by the S on the end.
Really?
OS stands for Operating System. (In computer speak, IO means Input/Output.)
iOS originally stood for iPhone Operating System, but it now refers to the iPod Touch and iPhone. The iPod Classic, which you have listed in your profile as your iPod, does not use iOS.
I assume that you have been listening to the Podcast in your iTunes on the computer as you cannot transfer it to your iPod. It's what I'd do. -
I have iphone 4; tried to sync it said I need to update software so I clicked ok - it then said I need to restore and did above got to stage 3, clicked restore and update, but it comes up with an error saying iphone cannot be found Please help!!!
Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
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As I said the iTunes program on the computer. You open iTunes on the computer and go to the View menue in the upper rightand then click on preferences. Go to Devices and delete the backup.
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Hi,
To configure your ODBC DataSource, go to Control Panel ---> DataSources(ODBC) (If you are in a Windows environment).
Select the tab System DSN. If you have not added your data source, then do so by clicking on the Add button. If you have added the datasource, click on the Configure button to configure it.
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After I install itunes it comes up with a error message saying it was installed incorrectly and that I won't be able to import or burn cds. I have uninstalled it 3 times and re installed it. Still happening. I have taken my computer to get looked at and there is nothing wrong with it.
After I install itunes it comes up with a error message saying it was installed incorrectly and that I won't be able to import or burn cds.
That suggests damage to the GEAR drivers, but we'd better doublecheck.
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". (If you're running iTunes 11.0.x you'll need to bring up your menu bar first to see the Help menu.) Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
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