I have installed Acrobat Pro but it won't open. I uninstalled it, reinstalled it and still the same thing. Any suggestions?
I have installed Acrobat Pro but it won't open. I uninstalled it, reinstalled it and still the same thing. Any suggestions?
Hi maggie810,
Which OS are you using?
Did you get any errors during installation?
What version of Acrobat are you installing?
Regards,
Rave
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I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated. Now I can't even remove the program at all. Why is this happening?
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
Installed acrobat pro but upon trying to open the program I am directed to a window to purchase on-line version of creative cloud. What to do?
Hi Susan,
Please try the following:
The path listed below points to the Library folder at the root of your startup disk, not the Library folder in your user home folder.
Delete all the files from following folders:
/Library/Application Support/Adobe/SL Store/
/Library/Application Support/Adobe/SL cache/
And, delete all files from following folder except cache.db
/Library/Application Support/Adobe/Adobe PCD/
Then launch Acrobat, Accept EULA and enter the serial number again and check.
Regards,
Rave -
I am trying to restore my phone, however it says that the iphone could not be activated because the activation server is temporarily unavailable. I have tried again a few times but still the same. Any suggestions?
Was your phone ever locked to a different phone carrier than the one your on now?
If so how was your phone unlocked?
Very rarely is the server unavailable.
Is your phone jailbroken or was your computer used to jailbreak a device? -
When i try to use my apple acocunt for the first time i get a prompt to put in my CC info but after i agree to the TOS the ipad only displays a black box no text, ive erased the ipad and still the same thing
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
On my iPhone 4S, my headphones are not plugged in and yet I still have no sound from the phone receiver. I have reset my phone a few times and it still tells me when I push the volume buttons that it is my headphone volume. I have even tried turning off my Bluetooth setting and it still tells me that my headphones are where the volumes is. AHHHH!!!! I can not talk on my phone unless I use my blue tooth. Nothing is coming out of the receiver of the phone. HELP !!!!
Hi LittleBuffalo!
I have an article here that describes your issue and can provide you with some more troubleshooting steps:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I've installed elements 12 but it won't open it's asking for the exe file but all it does when located is install again. I can't uninstall as it isn't present in control panel. When I open properties it asks to locate the exe or the other options don't work the target is invalid
Hi sambanyc,
What version of Adobe Reader have you installed on your Mac?
Please try installing on a different Admin user account and check if that makes a difference.
Regards,
Rave -
I have an iPhone and when I got it, I had a Toshiba laptop. Now I have a MacBook Pro, but when I try to wi-fi sync my iphone and new computer, it doesn't work because on my iphone it is still trying to sync with my old computer. How I can fix this?
Move the content from the old computer to the new computer.
Sync the iPhone via cable to the new computer and enable Wi-Fi syncing.
It should now be possible to sync via Wi-Fi to the new computer. -
Hi, I just installed my Creative Suite 6 and the programs close right after launching (for about 5 seconds) with no dialog box about an error. I have tried uninstalling and re-installing but still the same thing. Help pls!
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I have Photoshop CS5 Extended and it says updates available but when i download the updates it says updates failed please try again later, i have tried a few times and get the same message any help would be great i am running 64bit on windows 8.
I am running Windows 7 64 bit ultimate and have the same problem. My hard drive crashed, installed a new one and then reinstalled CS5 extended. Installation went fine, but can no longer open my camera RAW files from Photoshop (camera is a Canon EOS T2i. The message also tells me I am not eligible for the update. I am... and I cannot open my files and I could before. I can find nowhere to contact Adobe to tell me how to proceed. My daughter is all a registered user of the same product and she had no problems upgrading... we purchased ours each at the same time. I do know the difference is that I had to reinstall and she did not. If that means anything.
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The App Store want allow me to download new apps because I have not set up security questions.But I share an iTunes account with my friend. So if I set up the questions will my friend have to use and answer the same thing?
They will have to be answered the first time when purchasing from a new computer or device.
-
After installing Mountain Lion. No sound. Under sound, where it says select an output device, it says no output devices found, and there is no sound. How do I fix this? I have reinstalled the os twice and still the same. I have also repaired permissions.
Try resetting the PRAM and SMC...
PRAM Reset:
http://support.apple.com/kb/HT1379
SMC Reset:
http://support.apple.com/kb/HT3964
Hope this helps! -
Like idk how to ask but would anyone know why my iPod touch 4g will not connect to a computer to my apple account but yet it will only charge I have tried numerous cords and pc's and still the same occurs
Here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X -
When I invoke Itunes I get an "error 7 (Windows 193)" message. I have reinstalled twice and get the same message. I have Windows 7 64 bit machine. Can someone help?
Uninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer files from your downloads areas for your web browsers and download a fresh copy of the iTunes installer from the Apple website:
http://www.apple.com/itunes/download/
(The current build of the 11.1.4.62 installer was changed a few days ago, which fixed the bulk of the reports of MSVCR80.dll/R6034/APSDaemon.exe/Error-7/AMDS-could-not-start trouble ... but the build number on the installer was not changed. So we're trying to make sure you do the reinstall using a "new good" 11.1.4.62 installer instead of an "old bad".)
Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
If you still have the same error messages cropping up, then try the procedures from the following user tip:
Troubleshooting issues with iTunes for Windows updates -
cant install Itunes on my work computer, get error message: "Apple Application support not found, so i uninstall and reinstall again and its the same message
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if AAS won't install normally.
tt2
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