I have installed Adobe packages and cannot find the Acrobat extension folder please advise how can I get these applications to load onto my computer?
I have installed Adobe Creative Cloud for teams CC Packages which says that Acrobat XI Pro is installed. Your support page says it does not install Acrobat and I have to look in the Extensions folder for an MSI file. I have run a number of searches and cannot find the Acrobat extension folder please advise how can I get these applications to load onto my computer?
Also I now administer the teams and have accepted the invitation to I received to be a team member and download the apps. The admin page shows that I have been sent an invitation but does not show my account as "ACtive" unlike my other team members. I tried to use the link in the invite to accept it become active but the link displayed an error saying I had already accepted the invite... why is no account not active?
Finally what other product downloads in Creative Cloud do not actually download as part of the Creative cloud Packager for downloading the apps? e.g. acrobat and what else?
My apologies Eadeszoo I believe our support agents are unavailable on January 1.
Are you able to copy the contents of the DVD to your computer? Are you receiving any particular error messages when you are trying to install? Finally which operating system are you using?
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