I have installed CC and dowloaded apps sucessfully - but are still getting the trial version when I open them

When I open the apps I´m asked to activate it with a product key. Another problem is that one app is listed as installed in CC, but is not downloaded.
Please help. Have work to do.
BG
Maya

Maya Nielsen please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html to restore your connectivity to our activation servers.

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