I have installed Creative cloud but I can't open it. Why?

When I click on the Creative icon on the desktop, creative cloud will not open.

Windows or Mac and EXACT operating system version needed
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe.

    Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe. Horribly frustrating. This is my second computer for installing creative cloud. Does that make a difference?

    Hi Jakegosselin,
    Please refer to the below article.
    http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
    Thanks

  • I have install creative cloud (english version), can Iinstall (chinese version) again

    I have install creative cloud (english version), can Iinstall (chinese version) again & how? Thx.

    Change the language in the Creative Cloud app settings. and let it reinstall the programs.
    Mylenium

  • I have instaled creative clouds, but when i open, my creative cloud shows empty window. I have reinstaled, and does not help.

    I have instaled creative clouds, but when i open, my creative cloud shows empty window. I have reinstaled, and does not help.

    follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed

  • Downloaded trial creative cloud but now can't open

    i downloaded the trial creative cloud, the install seems to be on my desktop but i can't open any apps, can anyone help?

    We can't know. You have not provided even the most basic system info or other technical details or an explanation what you actually did/ what doesn't seem to be working.
    Mylenium

  • I have installed Creative Cloud but it was not working so I tried to uninstall it - thought this worked but does not seem to?

    Creative Cloud Download & Install

    You haven't provided any information regarding in what way the software was not working.  If you can explain what you encountered when you tried to use it then it might be possible to point you to some helpful information.  If you uninstalled then you should try using the Cleaner tool before reinstalling.
    Adobe Creative Suite Cleaner Tool
    helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
    http://www.adobe.com/support/contact/cscleanertool.html

  • I just installed the creative cloud but i can't open it (also not as admin)

    see title

    The software is super finicky and as much as we appreciate John T Smith's links to fixes, none of them fixes the problems.
    Good luck. We've bought a product that doesn't work as advertised and we are told to install previous versions which do not have the features we bought into CC 2014 for.

  • Installed Creative cloud, but nothing is there.

    I have installed Creative cloud, but nothing is there. I have uninstalled, reinstalled, used the cleaner, everything.... Confused on why I can't see any apps, the tabs at the top aren't even there. I have Windows 7.

    http://forums.adobe.com/message/5484303#5484303

  • I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top.  There are no options to choose 'Apps' etc.  Can anyone help?

    I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top.  There are no options to choose 'Apps' etc.  Can anyone help?

    What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
    * http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
    *http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache

  • I have installed creative cloud and a trial version of illustrator on my laptop since then my IT department has purchase illustrator but is having problems installing it onto a PC workstation.

    I have installed creative cloud and a trial version of illustrator on my laptop since then my IT department has purchase illustrator but is having problems installing it onto a PC workstation.

    Hi, the problem is that my IT department was sent a link  on his laptop to install Illustrator, however the request was for them to build me a workstation and install it on there. they have built the workstation and is having problem installing the CC desktop app on there, just to clarify would you be able to answer the following:
    1) Do you have to have CC desktop app to install Illustrator from the given link?
    2) If you have signed up & installed  CC on your laptop, can you install illustrator on a workstation by simply installing the CC desktop app on the workstation, log into that with your username & activate the link to install illustrator, basically the provided link should not be specific to a computer or user?
    Thanks

  • I installed the program from Creative Cloud but I can't find it in my computer...what should I do?

    I installed the program from Creative Cloud but I can't find it in my computer...what should I do?

    I have the same problem
    OS windows 7 32bit

  • I have installed Creative Cloud Desktop but it fails to load. The icon shows up in the bar at the top right but then it just disappears. I am running Yosemite on a MacBook Pro.

    I downloaded and installed Creative Cloud Installer and installed the Creative Cloud desktop on my MacBook Pro running Yosemite. The Creative Cloud desktop tries to install when the system starts and the icon actually shows in the top bar briefly and then disappears shortly after it shows up so it is obviously failing to load. I have tried multiple times to no avail.

    do you mean in my system library? or where can I find it?
    Am 05.03.2015 um 23:55 schrieb Jeff A Wright <[email protected]>:
    I have installed Creative Cloud Desktop but it fails to load. The icon shows up in the bar at the top right but then it just disappears. I am running Yosemite on a MacBook Pro.
    created by Jeff A Wright <https://forums.adobe.com/people/JeffAWright> in Downloading, Installing, Setting Up - View the full discussion <https://forums.adobe.com/message/7257828#7257828>
    Vanb38462666 or Daniel do either of you have a Library/Input Managers folder?  If so what do you have inside that folder?
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7257828#7257828 and clicking ‘Correct’ below the answer
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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    To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
    Start a new discussion in Downloading, Installing, Setting Up by email <mailto:[email protected]software.com> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=46 71>
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  • Hello, I have dowloaded indesign in creative cloud but I can't seem to open the app?

    Hello, I have dowloaded indesign in creative cloud but I can't seem to open the app?

    Hi HelloBlossoms,
    Which OS are you using? Please refer the article http://helpx.adobe.com/creative-cloud/help/install-apps.html giving instructions how to open app's after install.
    Regards,
    Romit Sinha

  • Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!

    Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  • Hi, I have installed creative cloud however no products display in the App section. Any ideas

    Hi, I have installed creative cloud however no products display in the App section. Any ideas

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

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