I have installed Creative Cloud but it was not working so I tried to uninstall it - thought this worked but does not seem to?

Creative Cloud Download & Install

You haven't provided any information regarding in what way the software was not working.  If you can explain what you encountered when you tried to use it then it might be possible to point you to some helpful information.  If you uninstalled then you should try using the Cleaner tool before reinstalling.
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

Similar Messages

  • I have installed creative cloud and a trial version of illustrator on my laptop since then my IT department has purchase illustrator but is having problems installing it onto a PC workstation.

    I have installed creative cloud and a trial version of illustrator on my laptop since then my IT department has purchase illustrator but is having problems installing it onto a PC workstation.

    Hi, the problem is that my IT department was sent a link  on his laptop to install Illustrator, however the request was for them to build me a workstation and install it on there. they have built the workstation and is having problem installing the CC desktop app on there, just to clarify would you be able to answer the following:
    1) Do you have to have CC desktop app to install Illustrator from the given link?
    2) If you have signed up & installed  CC on your laptop, can you install illustrator on a workstation by simply installing the CC desktop app on the workstation, log into that with your username & activate the link to install illustrator, basically the provided link should not be specific to a computer or user?
    Thanks

  • Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe.

    Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe. Horribly frustrating. This is my second computer for installing creative cloud. Does that make a difference?

    Hi Jakegosselin,
    Please refer to the below article.
    http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
    Thanks

  • I have installed Creative Cloud Desktop but it fails to load. The icon shows up in the bar at the top right but then it just disappears. I am running Yosemite on a MacBook Pro.

    I downloaded and installed Creative Cloud Installer and installed the Creative Cloud desktop on my MacBook Pro running Yosemite. The Creative Cloud desktop tries to install when the system starts and the icon actually shows in the top bar briefly and then disappears shortly after it shows up so it is obviously failing to load. I have tried multiple times to no avail.

    do you mean in my system library? or where can I find it?
    Am 05.03.2015 um 23:55 schrieb Jeff A Wright <[email protected]>:
    I have installed Creative Cloud Desktop but it fails to load. The icon shows up in the bar at the top right but then it just disappears. I am running Yosemite on a MacBook Pro.
    created by Jeff A Wright <https://forums.adobe.com/people/JeffAWright> in Downloading, Installing, Setting Up - View the full discussion <https://forums.adobe.com/message/7257828#7257828>
    Vanb38462666 or Daniel do either of you have a Library/Input Managers folder?  If so what do you have inside that folder?
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7257828#7257828 and clicking ‘Correct’ below the answer
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  • I have instaled creative clouds, but when i open, my creative cloud shows empty window. I have reinstaled, and does not help.

    I have instaled creative clouds, but when i open, my creative cloud shows empty window. I have reinstaled, and does not help.

    follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed

  • Hi, I have installed creative cloud however no products display in the App section. Any ideas

    Hi, I have installed creative cloud however no products display in the App section. Any ideas

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • I have install creative cloud (english version), can Iinstall (chinese version) again

    I have install creative cloud (english version), can Iinstall (chinese version) again & how? Thx.

    Change the language in the Creative Cloud app settings. and let it reinstall the programs.
    Mylenium

  • Upgraded to 7.o.1(x86en-us) will not load asks for reboot i have rebooted over 10 times still will not load same message tryed to reinstall still asking for reboot still does not load

    Question
    upgraded to 7.o.1(x86en-us) will not load asks for reboot i have rebooted over 10 times still will not load same message tried to reinstall still asking for reboot still does not load
    what can i do cannot uninstall either
    thank you

    Question
    upgraded to 7.o.1(x86en-us) will not load asks for reboot i have rebooted over 10 times still will not load same message tried to reinstall still asking for reboot still does not load
    what can i do cannot uninstall either
    thank you

  • Trying to install Creative Cloud Desktop on windows 8.1, I've tried everything. Cloud Cleaner, removed all Adobe products from computer, ran in Administrator Deleted everything still get error code 1

    I've tried everything. Cloud Cleaner, removed all Adobe products from computer, ran in Administrator Deleted everything still get error code 1 noting in all the troubleshoots have helped.

    Error Code 1: "Failed to install" | Creative Cloud Desktop :
    https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

  • I have installed Creative cloud but I can't open it. Why?

    When I click on the Creative icon on the desktop, creative cloud will not open.

    Windows or Mac and EXACT operating system version needed
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Creative Cloud Photoshop won't intall. Even after following support instructions the wheel keeps spinning and does not install. HELP

    Even after following support instructions the wheel keeps spinning and does not install. HELP

    Hi help-please,
    Please try downloading and installing Photoshop CC from the direct download links available at: http://prodesigntools.com/adobe-cc-2014-direct-download-links.html
    Make sure you follow the important steps mentioned on the page before initiating the download.
    Use your Adobe ID to license the software
    If the install fails then you can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
    Regards,
    Rave

  • When I try to install Creative Cloud, it tells me Installer failed to initialize. How can I fix this?

    I had an issue with my Dell laptop and everytime i had opened Photoshop it would freeze and crash my computer. I had to recover my computer almost a month, and now when I try to redownload photoshop and creative cloud it tells me the same error message. Any ideas how I can properly download Creative Cloud?

    Hi Jascam,
    Please refer to the help document below to fix the issue:
    Error: "Installer failed to initialize" | Windows
    Regards,
    Sheena

  • TS1538 my ipod showed it was diabled. i tried putting i n my password ton open it but it just stated connect to itunes.  i did but i can remember password. so i tried to reset to factoy setting. now it does not rconize that ipod is plug into the computer.

    i tried everything that was suggested. still cant get connected

    Place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Installed Creative cloud, but nothing is there.

    I have installed Creative cloud, but nothing is there. I have uninstalled, reinstalled, used the cleaner, everything.... Confused on why I can't see any apps, the tabs at the top aren't even there. I have Windows 7.

    http://forums.adobe.com/message/5484303#5484303

  • Not getting the option to install creative cloud. Only trial version or choose new plan

    Hi,
    I'm trying to install Photoshop on a second computer. Problem is I can't find the installer for Creative Cloud. When I log in at adobe.com and go to products, all i get is the option to get a trial version or sign up for a new plan. It's like it thinks I'm not already on a plan.
    Explicitly going to menu -> pc apps -> clicking the creative cloud icon takes me to the general creative cloud promotional page. I can't see any option to just install the creative cloud app.
    Am I missing something? Seached the forums and all the replies just tell me to go to adobe.com/products and install.

    Oh, it was that simple?
    Tried it and it worked just like you said. It's downloading now. Thank you so much!
    Got to say that's a bit of baffling gui design. One would think a link to install Creative Cloud would be one of the main things needed for the account page on the website. Not only did I have to do something I didn't want to do (get the trial), but after installing the manager, it immediately started downloading and installing photoshop. I really hope it's not installing the trial version. I guess I'll have to wait and see.
    Regardless, that solves this question. Again, thanks for the quick help. Have a nice day!
    /Alex

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