I have installed Mountain Lion. I hate it! All my files in documents that were Word or Excel will not open. I am not that computer savy so this is a real problem

I can't open my old files with Mountain Lion. This is a huge problem. What can I do

You probably have Microsoft Office 2004 and can upgrade to Microsoft 2011.
Microsoft Office's 2011 version is compatible with Lion and presumably either works with Mountain Lion or an update will make it so. The problem with this approach is that Office 2011 will "convert" your earlier data files and there lies the rub! For example, I have the need to weekly open a chart created in Excel 2004, but Excel 2011 trashes the chart in its "conversion."
So I have approached the overall problem differently.
The reason your applications do not work in Mountain Lion is that they were written for the older PowerPC CPU that all Macs used up to 2006. When Apple made its transition to the Intel CPU, they licensed software that they included in all versions of OS X (from Tiger to Leopard and optionally, Snow Leopard) called Rosetta.
Rosetta miraculously allows PowerPC applications to work on the Intel processor transparently; you do not know it is even present.
The problem is that after 6 years of the transition, Apple's license to use the underlying software expired for OS X Lion and all version thereafter (and it is doubtful that the current owner of the software, IBM, would relicense it, even if Apple were inclined to do so).
So for those of use that need to run Lion, I have offered the option to install Snow Leopard (with Rosetta) into Parallels 7:
[click on images to enlarge]
And now Mountain Lion:
Full Snow Leopard installation instructions into Parallels 7 are here:
http://forums.macrumors.com/showthread.php?t=1365439

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I have installed mountain lion. Now when i want to turn off my Mac mini, it restart and not turn off. What happen?

i have installed mountain lion. No problem with the instalarrion.
Now when i want to turn off my Mac mini, it restart and not turn off.
What happen?
Alain Hermosilla Ringger
Chile

I reply to my self
I have a mac mini late 2009 with Mountain Lion
I solved this problem disabling the second monitor from the dvi conection and conected it again with the vga plug in. My main monitor also conected by a hdmi plug to my mac mini
My mac mini turn off with no problem now and the rebbot loop disapear
Alain Hermosilla
Chile

I have installed mountain lion on my macbook pro ,but it made my mac very slow. Would someone please tell me how to uninstall this one and reinstall snow leopard?

Hello,
I have installed mountain lion on my macbook pro ,but it made my mac very slow. Would someone please tell me how to uninstall this one and reinstall snow leopard? I tried to do it by my original CDs but macbook pro didn't let me to do it.
Thanks

It would be easier to just fix whatever is making your machine slow.
I wrote a little diagnostic program to help show what might be causing these problems. Download EtreCheck from http://www.etresoft.com/download/EtreCheck.zip, run it, and paste the results here.
Disclaimer: Although EtreCheck is free, there are other links on my site that could give me some form of compensation, financial or otherwise.

I have installed mountain lion on my early 2009 macbook (not unibody) and it is terrible, it's like owning a windows pc again (almost) What can I do? I paid for mountain lion, is there any way of giving it back and getting a refund?

I have installed mountain lion on my early 2009 macbook (not unibody) and it is terrible, it's like owning a windows pc again (almost) What can I do? I paid for mountain lion, is there any way of giving it back and getting a refund? obvisoulsy after unintalling it. I couldn't see any reason why it would be bad for my particular macbook, and it downloaded without a problem.

In what way is it terrible? Mountain Lion is pretty stable. If you are having problems, most likely they are unique to your particular system and can be fixed. If you don't like some of the new features, that does not constitute reason for a refund.
If that does not suit you, you will have to discuss a refund with Apple, as they are the only ones who can say. Note that the App Store terms do say that all sales are final, so you are not guaranteed a refund, especially since whatever problems you had are not due to defective software.

I have install mountain lion with my gift card, but i don''t

i have install mountain lion with my gift card, but i don''t

It would be easier to just fix whatever is making your machine slow.
I wrote a little diagnostic program to help show what might be causing these problems. Download EtreCheck from http://www.etresoft.com/download/EtreCheck.zip, run it, and paste the results here.
Disclaimer: Although EtreCheck is free, there are other links on my site that could give me some form of compensation, financial or otherwise.

I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

You can go to the Apple online store and purcahse a copy of Mountain Lion. This will give you a redemption code, which you can use to download Mountain Lion from the App Store. Unfortuantely, I'm not aware of any other way to legally purchase it. I have never seen Apple release Muontain Lion on DVD.
In terms of Apple Service, they just need the serial number of the machine to check the purcahse date. It is usually correct, to within a few weeks. A quick Google search should give you the correct number to dial.
I hope this helps.

I have installed Mountain Lion 10.8.1 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

I have installed Mountain Lion 10.8.1 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

I would delete the account and try to re-enter it. Also, you have to let your firm's IT department know that you want to sync work email on your personal devices before they actually work.

HT1338 how to remove vista from my mac, now that i have installed mountain lion, as i need to free up space on y hard drive

i have installed mountain lion, and now need to completely remove vista and parallels from my mac, to free up the space on my hard drive, boot camp wont help. and the new update of lion has totaly closed these two software programms

All Mac operating systems use any free space on your hard drive as virtual memory, and this virtual memory plays a part in how well your computer performs. Because of this, the more data you have on your hard drive, the less virtual memory becomes available. Therefore, in order to help increase your Mac boot time, and keep your computer running smoothly, periodically cleaning your hard drive is necessary. To clean it up you want to get rid of any old or unnecessary files. You can do this manually by removing unused applications, emptying your trash etc.,

I have installed mountaion lion and I am getting an error 150:30 that prevents me from opening my photoshop cs4 extended. Does anyone know how to fix this?

I have installed mountaion lion and I am getting an error 150:30 that prevents me from opening my photoshop cs4 extended. Does anyone know how to fix this?
Thanks

It's a "licensing error" see this for what steps to take: Error "Licensing has stopped working" | Mac OS

I just upgraded to mountain lion osx and now my applications are crossed out and out of date. they will not run. how do i fix this?

I just upgraded to mountain lion osx and now my applications are crossed out and out of date. they will not run. how do i fix this?

Here is a recent post I assembled for a similar question:
Unfortunately you got caught up in the minor miracle of Rosetta. Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion). While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
Workarounds:
1. If your Mac will support it, restore OS X Snow Leopard;
2. If your Mac will support it, partition your hard drive or add an external hard drive and install Snow Leopard into it and use the "dual-boot" method to choose between your PowerPC software or Lion/Mt. Lion;
3. Upgrade your software to Intel compatible versions if they are available, or find alternative software that will open, modify and save your data files;
3. Install Snow Leopard (with Rosetta) into Parallels:
[click on images to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439
NOTE: Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization.

Have installed Mountain Lion and need Java. Help

Hi,
I installed Mountain Lion this past week.
I am subscribed to two games sites. They both require me to have Java to use them.
I read after I installed ML that there is no Java in this. However, I guess I still had the Apple Java from Snow Leopard.
But, I thought I had to install Java 7 (think at some point I was asked to update Java and it took me to that.
I then read that Chrome can't use the Java I had installed.
So I then tried to use Safari.
Then I picked up FireFox again. I used to have FireFox but had not used it in a while.
Finally managed to get FireFox to run the one site. Quadplex.
However nothing would allow me to use Pogo. I can get to the main page on Pogo, but when I try to activate the games there, it sits and loads and loads and eventually as it SHOULD open it just up and disappears!
Eventually in some of my searching, I read that Java 7 is not secure. That there is a security issue in it.
I searched until I found where I could uninstall Java 7. And I did that. Then I clicked on the link that said I could install the Apple Java that I had managed to get rid of originally (well I assume it is gone since even after a restart, Safari does not let me play anything requiring Java.
I tried to reinstall the Apple Java and got to what I had read was the "terminal". I began to try the commands that were posted on the Apple support page I was on, but it asked for an Administrator Password. To my knowledge I have never had that on my Mac. I usually just click where the window pops up to ask for it and that window goes away and I can install anything without entering any password. But in the "terminal" I tried to just click on the return to go to the next step in the commands routine and it would not allow me to continue.
I am on a MacPro 15" purchased in August 2009 and which has been refurbished due to me having spilled a drink all over the keys area of it in November of 2010. It has been working great until I went ahead and installed Mountain Lion and now have removed the Java download as I read it is not secure and can expose Mac users to something refered to as "drive by" viruses.
I am really at a loss here. The tech I would normally go to may or may not be available this week and I really am frustrated by missing out on my daily gaming.
Any one here who can help with my problem?
Thanks, Carine (aka catonwheels)

Thanks Baltwo...and yes it did...by the time I got your response (and it was great that you sent it!) I had already FINALLY found that I needed 7u11 and then found THAT! I had tried to find it after reading about it somewhere during my surfing for a solution but couldn't seem to find it and then when I clicked on an update link SOMEWHERE I was taken right to it. I remembered that the original Java I had downloaded did not have 11 in it and so I downloaded the one that was at that link where I was taken and voila! It worked...however, had I NOT found it having you respond to my help plea would have fixed it and I thank you for taking the time. I had gone to Oracle originally to find this update but somehow I did not get it the first time round. So this would have been great had I not fallen over it when I did. Again, thank you and now at least I am in this community and will have a lot of support and info when I need it! :-)

So, none of my old software works on my computer now that I have installed Mountain Lion. I had no idea it wouldn't work. I'm incredibly disappointed. Any help?

I just upgraded to Mountain Lion from Snow Leopard. Now none of my Microsoft applications (Word, Excel) work, nor does my old version of Adobe Creative Suite. I'm really disappointed. I'm a poor college student and I can't drop hundreds of dollars on software because of this issue with a 20$ operating system.
Any ideas on what I should do? Go back to Snow Leopard? I like the Cloud and Find My Mac and the calendar sync, but I don't know if it's worth buying whole new versions of software that I use on a regular basis.
Thanks!

Yeah. My Office is from '04. I still have the installation disk for Leopard, as well. I have a really old version of CS. It's probably from around 2004. I guess upgrading my software won't kill me. It'll make me cry a little, but it won't kill me. Is CS3 the oldest one that is compatible with Mountain Lion?
Is 2008 the oldest version of Office that will work on it?
Thanks for your speedy response!

I am so frustrated! It may be a coincidence, but when I installed Mountain Lion, upon syncing, 1st Gen Apple Tv went into a boot loop, and apple will do nothing to help with it. What can I do? If not fixed, will NEVER buy qp another product from them ag

Never done this before. My Apple TV was perfect until I installed Mountain Lion. Upon syncing my Apple tv, it mysteriously rebooted, asking me language and tv type. Then the Apple comes on, flashing light, and back to language. Apple said hey no longer support it, though it is not very old. Wasted $399. I had ips 180 g almost full of movies, pics, etc. that are now gone. What can I do? Very unhappy with Apple, now.

You can buy Microsoft Office for Mac, it includes Word, Excel and Powerpoint. Or you can download a free copy of LibreOffice which contains substitutes (good ones) for the Microsoft Office programs.
Do not even think of using Boot Camp unless you have a complete and current TM backup or a clone to restore if it goes wrong. You will also need to buy Windows and Microsoft Office for it. And you MUST read the directions very carefully.

Purchased MacBood Air. Want to install Mountain Lion to our MAC. How do you do that?

I purchased a MAcBook Air, and want to install the OSX Mountain Lion that came with it to my MAC. How do I do that?

You have to purchase Mountain Lion for the other Mac. That's because the Mountain Lion license that comes with the MacBook Air only allows you to install it in this MacBook Air.
In your other Mac, follow these steps to upgrade to Mountain Lion > http://www.apple.com/osx/how-to-upgrade Note that, if you have 10.5 or 10.4, you will have to upgrade to Snow Leopard if it's supported > http://support.apple.com/kb/sp575
Before upgrading, make a backup of your files and check that your apps are compatible > http://www.roaringapps.com

I installed os x mountain lion it messed up all my files

I installed os x mountain lion and my whole computer files are all mixed up including my picture files
can I delete it and will my files restore to there original places that they were before, and how do I uninstall

You can restore from your backup.

I have installed Mountain Lion. I hate it! All my files in documents that were Word or Excel will not open. I am not that computer savy so this is a real problem

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