I have installed new HDD in macbook pro model mid 2010 , my laptop restarts after sometime, why ?
i have purchased a laptop from friend , its MACBOOK PRO core i5 2.53(520M) , 500 GB , 4 gb , model mid 2010 , he took the hDD and i installed the new one made by toshiba sata HDD 2.5inches , the problem is laptop restarts after some time and to varify i have installed the HDD in another macbook pro and it reacts the same , please help .
If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select the most recent panic report (with a name that begins with "Kernel" and ends in ".panic") under the heading System Diagnostic Reports on the left. If you don't see that heading, select
View ▹ Show Log List
from the menu bar. Post the entire contents of the report — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post any other kind of diagnostic report, such as a hang report.
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Installing OSX on brand new HDD on Macbook Pro 13" Mid 2009
I have installed a brand new solid state hard drive in my macbook pro 13" mid 2009.
I replaced the old hard drive because it was failing.
Now that I have the new hard drive installed I am struggling to get OS X installed onto the new hard drive. I have ruled out using a USB enclosure on the old hard drive to do the transfer because it was failing.
I do have the original OSX snow leopard start up disk. I have tried using this to install OSX onto the new HDD but it would not work.
I think it might be because the new HDD is unformatted?
I have also been into disk utility to try to resolve this but this does not work.
I have tried partitioning the new HDD but I get an error message "Partition failed .... POSIX reports: The operation cannot be completed. Cannot allocate memory".
I have also tried the restore function in Disk Utility to restore the disk using my time machine backup disk, but I get the error "Could not erase target - Operation not permitted"
I have also tried to restore the HDD from a time machine backup, but when I try to select a Destination it says the "disk does not have enough space to restore your system"
Any suggestions on how to solve this would be much appreciatedI assume that you have an original Leopard installation disk or a white retail Snow Leopard disk.
Start your MBP with one of these disks holding the C key down.
Commence the installation process until you get a display with the menu bar on top.
Click on UTILITIES.
From the drop down menu, click on Disk Utility.
Select Disk Utility>Erase.
Format the SSD to 'Mac OS Extended (Journaled)'.
Continue the OSX installation.
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hi, I have installed new ssd HD on macbook pro 2.2.
when attempting to reinstall OS, I only get flashing ?
have tried holding down C, nothing but flashing ?...
any ideas? thanks!slim1001 wrote:
hi, I have installed new ssd HD on macbook pro 2.2.
when attempting to reinstall OS, I only get flashing ?
have tried holding down C, nothing but flashing ?...
any ideas? thanks!
The MacBook Pro 2,2 is a 15" Core 2 Duo from Octomer 2006-June 2007
It only has a mere 1.5 Gbps SATA 1 connection which won't realize the performance of the SSD which is better suited to a SATA 3 connection at 6Gbps. So basically you put a Ferrari engine into a Yugo.
My advice is to return the SSD and get a 7,200 RPM hard drive, is backwards compatible with your older SATA 1 connections and also provide more storage space and speed you require for that machine which has a maximum RAM limit of 3GB (4GB has to be installed, 2 - 200-pin PC2-5300 (667MHz) DDR2 SO-DIMM modules in two slots, see OtherWorld Computing or Crucial.com for Mac verified memory)
What occurs with that model is there is a lot of memory swapping to the drive due to the 32 bit processor and it's 3GB RAM limit, so your thinking a SSD would speed things up is correct, however your SATA 1 connection is the bottleneck.
So your resigned to using a 7,200 RPM hard drive which will give the same performance as the SSD in your case due to the slower SATA 1, it's the best you can do.
Also, older OS X operating systems 10.6 and earlier have trouble installing on with SSD's a it's a new storage device, there is supposedly some more hoops to go through to enable TRIM etc. as the installer doesn't know what it's looking at when it see's a SSD, but it does with a hard drive.
For that machine, even though OS X 10.8 can be eventually installed on it, it's not advised due to it's vintage age and slower CPU and graphics capability. 10.7 and 10.8 are bloated for newer mor powerful machines, thus it's only going to be a wasted effort and costly for a machine about to die shortly.
For the best OS on that machine (with current security updates) would be OS X Snow Leopard, which you can get the $20 or so OS X 10.6. white retail disk still from Apple online store.
Read:
OS X 10.4/10.5 need to upgrade, 10.6.8 ok still
Install/upgrade RAM or storage drive in Mac's
How to erase and install Snow Leopard 10.6
For Snow Leopard Speed Freaks
Why is my computer slow?
IMMO a 7,200 hard drive and 10.6 updated to 10.6.8 is the best, most cost effective solution as something else is going to croak on the machine in the new few years.
10.8 will let you run iCloud etc., however the machine will be so slow and you will have to buy all new versions of software for a machine that's only going to expire shortly.
Run 10.6.8 on that machine for the next few years until the wheels fall off, Apple has got your back with security updates still until it drops to like below 10% OS X market share.
If you require to run iCloud etc., then buy a new machine for that, don't waste your effort going to 10.8 on the older machine, use it for backup purposes. -
I have installed CS5 on a macbook pro 10.9.4. I am unable to get the updater to run to update applications to most current version. It tells me there was an error trying to download the update and to try again later.
Getting used to changes in the finder. I finally did see the Adobe Patch installer and am able to update applications individually. Should be able to attend to the main apps I use w/o further difficulty. Thnx for the help.
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My MacBook Pro (Retina, Mid 2012) is too slow after installing Yosemite version 10.10.1. All programs take for ever to load especially Safari and even chrome. I regret upgrading to yosemite, it was all fine with Maverick. Any suggestions ? ThankYou
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
macbook pro 15" mid 2010 i spilled water on keyboard now it wont power on if the battery is connected and the keys on keyboard doesnt work it works fine with no battery and external keyboard if i order a battery and new keyboard will every else work again lik it did before
If you have records that show that you've taken your MacBook Pro in for a year to fix the machine, I would escalate the problem to Apple Customer Relations - unfortunately I don't have a number for Spain.
It would only seem logical to me that if you've been trying to have the machine repaired during the time that the 'recall' was in effect that you should be eligible for a new logic board. But only customer relations will be able to make that call.
Good luck - take the issue as high up the food chain as you can and see what happens.
Clinton -
Can't boot MacBook Pro 13" (mid 2010) after installing the update SMC 1.6
First for a long time was a white screen and noisy cooler
After the system battery icon was crossed out and the indicator on the left side of macbook does not show anything and everything worked cooler at high speed (he was cold macbook)
After reboot appeared and the system has stopped running
Few days ago I have installed Mac Os X 10.6.4 but when the system had started working I saw my desktop it was at least 2-3 sec, after that macbook went to sleep mode. I pressed any key macbook and system started working, but without lighting screen. I used bright lamp and saw that all shortcuts and indicators (like wifi, battery etc.) have appeared on my desktop. After 2-3 sec macbook went to sleep mode again. Pressing on buttons and light from lamp gave me possibility to done update to 10.6.5 and after to 10.6.8. But at the end situation was not changed.
When I boot macbook with using install DVD, I can use all utilities (disk utility, network util etc.) and macbook don't goes to sleep mode and screen has light. In my opinion reason of this - not correct installation latest EFI or SMC updates. I tried to install EFI update 2.0 and SMC 1.5 for 10.6.5/10.6.8, but system showed me that I can't do this update. I'll try to find some way to make EFI update, maybe this would help me solve this problem. P.S. answer from Applle support: Our updates can't to break your macbook... it's just coincidence. Probability theory it's just mystification
this is info about my MacBook Pro 13" (mid 2010) MC374ll/A. As you can see I have SMC version 1.68f99 instead 1.62f7
http://support.apple.com/kb/HT1237 - I found information about right version SMC for my MacBook Pro mid 2010 13" from this table.
If somebody has same problem, welcome to discussion. Maybe we'll find way to solve this problem... Or Apple will make fixes for us.After some time, I found answer how I can repair my MacBook Pro 13" (mid 2010). As I was writing early - Mac Os X update SMC 1.6 broke my computer.
This is a link on repair instructions: http://habrahabr.ru/sandbox/67092/
As a result I write this post on my old (but working) MacBook Pro. -
My Macbook pro 13 mid 2010 with yosemite not installing window thru bootcamp
Hi...I have Macbook pro 13 mid 2010... runnig os x yosemite, but on this os x i m unable to install windows 7 through bootcamp ! what to do?? plz help???
Which versions of Windows work with Boot Camp 5.1?
Boot Camp 5.1 supports 64-bit, non-Enterprise versions of Windows 7, Windows 8.0, and Windows 8.1. This version of Boot Camp doesn't support Windows XP, Windows Vista, or any 32-bit version of Windows. Depending on your Mac, you may be able to use an earlier version of Boot Camp to work with other versions of Windows. For details, see the Boot Camp system requirements for Microsoft Windows.
Check the the table in the link above. It indicates that BootCamp 4.0 will allow you to run a 32 bit version of Windows 7 -
I have a MacBook Pro 15" mid 2010 that was purchased in summer of 2010. My battery has used 326 cyles. Is this normal for these batteries after two years? How many cycles should I expect to get out of it before getting a new one? Also, it only last about 1 hour plus about 30 minutes before needing to be charged again.
The battery is considered a 'consumable' item by Apple - I know that newer models (not sure about 2010's) are supposed to 'last' to about 1,000 cycle counts. But it all depends on how you've used (or abused) your battery as to how long it's going to last. I've 182 cycles on my 8 month old MBP and my battery 'health' is at 98%: I can still get a good 6 1/2 hours out of it...
...if you want more battery time, you're just going to have to buy a new battery or, if you purchased AppleCare, see if Apple will replace it gratis. I doubt that they will, though...
Clinton -
Anybody had an issues with mail since upgrading to mountain lion? Can't get emails from one account, tried deleting and recreating but to no avail. Set up a new user and it works fine. Macbook pro 13" mid 2010 model.
Anybody had an issues with mail since upgrading to mountain lion? Can't get emails from one account, tried deleting and recreating but to no avail. Set up a new user and it works fine. Macbook pro 13" mid 2010 model.
-
I have an iPhone 6 and Macbook Pro Retina Mid 2014 and I live in Dubai, I bought my macbook from Canada and iPhone from UAE so it doesn't have FaceTime but i should be able to get calls on my mac right?
If you set your imessage off on your phone it will only turn it off on your phone i think I don't think it effects your mac. I'm not 100% sure on this though.
If you want to remove imessages from your mac - Open iMessage, go to Messages top left, and then select Preferences. Select "Accounts" and then simply "Sign out" That should do it. -
Macbook Pro 15" Mid 2010 Random restarts
hi guys, about 2 years ago I spilt water over my laptop, I was like a ninja on speed powering off disconnecting the batter, and disembling this unit. allowed it to dry out over the course of 2 days, re-built and it was working perfect, about 9 months ago my laptop restarted and through up the "your computer restarted becuase of a poblem...." didnt think much of it (i know dumb) it started happening more regualr, i formatted and re-installed the OS and left it as a new mac. recently it has been getting more and more often so much so if i run Safari, photoshop and uTorrent, it kernal panics. I have pasted below the kernal panic, i understand it problably will be due to liquid but I would like to find out exactly where the issue lays and what with.
Thanks for all everyones help in advance.
Anonymous UUID: 1668D2B2-4C6A-F91F-D7B5-EC0D9A645AB0
Wed Apr 2 21:29:37 2014
panic(cpu 3 caller 0xffffff7f85195fb0): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80a23fa000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 3), Frame : Return Address
0xffffff807ee72d50 : 0xffffff8002e22fa9
0xffffff807ee72dd0 : 0xffffff7f85195fb0
0xffffff807ee72ea0 : 0xffffff7f83822eab
0xffffff807ee72f60 : 0xffffff7f838ec49a
0xffffff807ee72fa0 : 0xffffff7f838ec50a
0xffffff807ee73010 : 0xffffff7f83b6b056
0xffffff807ee73140 : 0xffffff7f8390fb39
0xffffff807ee73160 : 0xffffff7f838298fd
0xffffff807ee73210 : 0xffffff7f83827408
0xffffff807ee73410 : 0xffffff7f83828d57
0xffffff807ee734e0 : 0xffffff7f847cce1d
0xffffff807ee73660 : 0xffffff7f847cc823
0xffffff807ee73670 : 0xffffff7f84791af0
0xffffff807ee73680 : 0xffffff7f84791b65
0xffffff807ee73690 : 0xffffff7f84773931
0xffffff807ee736d0 : 0xffffff7f84775ea5
0xffffff807ee73700 : 0xffffff7f847c6970
0xffffff807ee73780 : 0xffffff7f847aeae0
0xffffff807ee737e0 : 0xffffff7f847af3da
0xffffff807ee73830 : 0xffffff7f847af8c0
0xffffff807ee738a0 : 0xffffff7f847affc8
0xffffff807ee738e0 : 0xffffff7f8477cfea
0xffffff807ee73a60 : 0xffffff7f847ac940
0xffffff807ee73b20 : 0xffffff7f8477bad9
0xffffff807ee73b70 : 0xffffff80032cc7b6
0xffffff807ee73b90 : 0xffffff80032cddb1
0xffffff807ee73bf0 : 0xffffff80032cb81f
0xffffff807ee73d40 : 0xffffff8002eb6558
0xffffff807ee73e50 : 0xffffff8002e26bf1
0xffffff807ee73e80 : 0xffffff8002e139f5
0xffffff807ee73ef0 : 0xffffff8002e1e043
0xffffff807ee73f70 : 0xffffff8002ec976d
0xffffff807ee73fb0 : 0xffffff8002ef3b46
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@ 0xffffff7f85188000->0xffffff7f8519afff
dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7f85180000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f83728000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f834bb000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f83780000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f85183000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f837d3000->0xffffff7f83a3bfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f834bb000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f837c3000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f83780000
com.apple.GeForceTesla(8.2.4)[B6C71E9A-E304-354B-80AD-C69C9032D367]@0xffffff7f8 476a000->0xffffff7f84834fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f834bb000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f837c3000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f83780000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f837d3000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f83a46000->0xffffff7f83ceffff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f837d3000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f834bb000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000002c00000
Kernel text base: 0xffffff8002e00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 130951681191
last loaded kext at 41814496216: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f849d2000, size 32768)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.15
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.iokit.IOBluetoothUSBDFU 4.2.3f10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMuxControl 3.4.35
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.nvidia.NVDAStartup 8.2.4
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBUHCI 656.4.1
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:The kernel panic indicates that your GPU has failed. This is a known issue for your machine. Your model is subject to a replacement program for the logicboard due to a defective GPU. It lasts 3 years from the date of purchase. If this is already expired, Apple may or may not still replace your logicboard. It is ultimately at the discretion of the store manager. If you don't qualify, your other option would be a flat rate repair, for ~$300, which Apple will repair anything wrong with the machine for this fee. See the user tip and support article below:
MacBook Pro 15" Mid 2010 owners: Apple Support Communities
MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss ... -
GPU panic MacBook Pro 15'' Mid-2010
Cheers to all,
This is not the first, but I believe not the last thread about this issue. So here we go, I'm having GPU Panic attacks, and yes my MacBook Pro is Mid-2010, and yes it has a motherboard issue (like on most of the threads, symptoms are the same). Reasons why I'm writing are actually three:
1. After having a chat with official Apple representative online, I was suggested to go to official Apple repair shop for diagnosis, so I've went and voila I need to change motherboard on my laptop. In France they evaluated it 560 euros, when my used laptop here costs around 600-800 euros - doesn't seem logical to me, but ok, I'd be willing to pay this money if not one phrase told by representative in the shop: "Warranty for new motherboard would be 3 months"... it means that I'd pay more than a half of the price of my laptop is worth now, for something that is not sure to be working properly e.g. in half of the year?? (here on forums people speak about that replacing motherboard is not always the solution, since one that'll be replaced can be faulty as well)
2. Another point to say, is that I've noticed these errors appearing not after Mountain Lion, and not after installing Mavericks (or updates to it), but after doing SMC (System Management Control) reset (was suggested to do it by Blizzards in order to increase performance for their games - actually did help) somewhere in February. Another interesting observation is that when I've did it second time couple of days ago my GPU Panic errors had started to appear not once per week (fyi after first times, I've started using gfxCard, forcing my GT330M to run all the time), but now two times per days (latest one is below). Can there be a link of these errors to SMC?
3. Would some of you recommend me a solution for my MacBook Pro without paying 560 euros for something that'd have warranty of 3 months? At this points my hopes are that this issue would be resolved in Yosemite - or wouldn't it? (seems like people who started receiving these errors in Mountain Lion didn't have resolutions after installing Mavericks) It's just sad, since it seems to me that the only solutions is actually getting rid of my good ol' laptop...
3.1. Little P.S. question here: laptops that just have Intel graphic chips (e.g. 13'' inch one) can't experience this sort of errors at all?
Specs of my MacBook Pro:
W8******AGW
MacBook Pro 6,2
2.66 GHz Intel Core i7
8GB 800 MHz DDR3 (this one I've changed myself in beginning of 2012)
NVIDIA GT330M
OS X 10.9.3 (13D65)
Error message:
Anonymous UUID: 88083BD7-6D2D-D53C-77F2-A75DBFE9C4F2
Sun Jun 29 20:43:46 2014
panic(cpu 1 caller 0xffffff7f87e20f7c): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8121bd7000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.5.26/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff8111012ea0 : 0xffffff8005a22fa9
0xffffff8111012f20 : 0xffffff7f87e20f7c
0xffffff8111012ff0 : 0xffffff7f86537e7b
0xffffff81110130b0 : 0xffffff7f8660146a
0xffffff81110130f0 : 0xffffff7f866014da
0xffffff8111013160 : 0xffffff7f86880056
0xffffff8111013290 : 0xffffff7f86624b09
0xffffff81110132b0 : 0xffffff7f8653e8cd
0xffffff8111013360 : 0xffffff7f8653c3d8
0xffffff8111013560 : 0xffffff7f8653dd27
0xffffff8111013630 : 0xffffff7f8746c3df
0xffffff8111013700 : 0xffffff7f874967b3
0xffffff8111013780 : 0xffffff7f8747eae0
0xffffff81110137e0 : 0xffffff7f8747f3da
0xffffff8111013830 : 0xffffff7f8747f754
0xffffff81110138a0 : 0xffffff7f8747ffc8
0xffffff81110138e0 : 0xffffff7f8744cfea
0xffffff8111013a60 : 0xffffff7f8747c940
0xffffff8111013b20 : 0xffffff7f8744bad9
0xffffff8111013b70 : 0xffffff8005ecea56
0xffffff8111013b90 : 0xffffff8005ed0051
0xffffff8111013bf0 : 0xffffff8005ecdabf
0xffffff8111013d40 : 0xffffff8005ab66a8
0xffffff8111013e50 : 0xffffff8005a26bf1
0xffffff8111013e80 : 0xffffff8005a139f5
0xffffff8111013ef0 : 0xffffff8005a1e043
0xffffff8111013f70 : 0xffffff8005ac989d
0xffffff8111013fb0 : 0xffffff8005af3c76
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.5.26)[B67CD59F-1344-37BC-8A9A-46D6D3DCA13D]@ 0xffffff7f87e12000->0xffffff7f87e25fff
dependency: com.apple.driver.AppleGraphicsControl(3.5.26)[C0F9A79F-167E-3A68-873C-5CE17B97F B11]@0xffffff7f87e0a000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8637f000
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f860be000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f86495000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f87e0d000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f864e8000->0xffffff7f86750fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f860be000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f864d8000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f86495000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f8675b000->0xffffff7f86a04fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f864e8000
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f860be000
com.apple.GeForceTesla(8.2.4)[24ED915E-02F3-3A31-8502-6AA41FFCA420]@0xffffff7f8 743a000->0xffffff7f87504fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f860be000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f864d8000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f86495000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f864e8000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x0000000005800000
Kernel text base: 0xffffff8005a00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 7874092753803
last loaded kext at 281017367413: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f86a84000, size 65536)
last unloaded kext at 686916869587: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f86cda000, size 65536)
loaded kexts:
com.nvidia.CUDA 1.1.0
com.bresink.driver.BRESINKx86Monitoring 9.0
com.hzsystems.terminus.driver 4
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.filesystems.ntfs 3.11
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.15
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.driver.AppleHDA 2.6.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMuxControl 3.5.26
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleGraphicsControl 3.5.26
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 800 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 800 MHz, 0x0000, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500,11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:
<Personal Information Edited by Host>zhanghang0529,
Before, I'd want to receive reply on that topic from someone who had done it, because I don't want to create extra problems with downgrade.
Concerning 'temporary' solutions: yeah, they work, like gfxCard, heating the GPU unit for some people (althouth I find it a little extreme), but it's not as it should be, this is not native idea that was born in Apple design offices. And I want to laptop to work as it was designed to work...
About new laptop: call me old school, but I prefer things to be fixed before really getting rid of them. I went to local Apple authorized repair shop, but as in your case, they could only recommend me to buy new motherboard or the new laptop. -
Macbook Pro 15 (mid-2010) + Lion = Blackscreen HELP !!!
Hi,
I upgraded to Lion four days ago on my Macbook Pro 15" (mid-2010). Since the upgrade I am regularly getting crashs which turn the screen blank. I can't see any windows or mouse icon. The only way to use my laptop again is to hold down the power button for 10 seconds to shut the laptop down, then I can power the laptop on and boot up as normal (until the next crash happens).
The crash happens when I am switching to a new application or window, but the application is not consistent - sometimes it is Preview, sometimes Mail, sometimes Safari, etc.
I have used bootcamp since upgrading to Lion, but don't get this problem in Win XP.
Don't have the problem while i'm using SL, i've tried to install SL and it's ok, no black screen.
Can Apple please help?
EricSomeone here ?
-
Maximum hard drive physical size for MacBook Pro 13" mid-2010 model
I'm planning to replace the hard drive in a MacBook Pro 13" mid-2010 - its the latest model just purchased.
I've searched the discussions on replacing the hard drive, and I've seen conflicting information on whether the 13.3" Macbook Pro will accept the 12.5mm height drives, or only the 9.5mm height drives.
And Apple support is no help - they don't know.
Can someone confirm exactly, whether the 12.5 mm drives will fit or not?Thanks everyone - it looks like you've answered my question, and I'll mark it as such.
I think that my confusion is related to the mac terminology that you guys are using that I am not familiar with yet - I'm brand new to the world of Apple and Macs, so I've got a lot to learn ahead of me.
"S.U.", you said "The 12.5 mm drives will fit in all unibody MBP's". What is a "unibody" MacBook Pro? The one I have is the aluminum shell, not the older black or white case that appears to be some sort of plastic.
In another thread, you mentioned that you have 2 drives in your MacBook Pro. Is there really room for more than a single drive inside, or did you have to remove the optical drive and put the second drive in its place?
"eww", you mentioned "And it doesn't affect the computer's warranty". When I talked with Apple support about replacing the drive, they said that there are no user-serviceable parts in a MacBook Pro, and it might void my warranty to replace the hard drive. I pointed out that they have several documents at the "Manuals" section of their website, explaining the exact steps to replace the hard drive (as well as memory and battery too), with no mention of voiding the warranty.
Is Apple support always so out of touch with their own web site and their own equipment/policies, or are they usually quite knowledgeable and helpful? I'd like to think that I can count on them when I have questions harder than "where's the ON button". But to their credit, they did mention that I visit these forums to see if anyone here could help.
"OrangeMarlin", you mentioned cloning the old drive first, and I plan to do that. The MacBook Pro is brand new, and has not been used yet, so there is no user data to be lost yet, but it would still be easier to clone the drive than try to install from scratch and hope that everything gets installed the same way as the factory drive came packed with.
While on the topic of cloning the drive and backups, I have plenty of external drives to do backups onto, but how do I go about doing backups/cloning? I've heard of "time machine", but it looks like I need a whole dedicated hardware system of some sort in order to use it? Or can I use it with any external hard drives? Or is there a better/preferable backup tool to use, and does it come with the mac, or must I get it separately?
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