I have installed wireless printer via the time machine/airport extreme base. Added the printer via the bonjour. There are times when the printer will display a black plug and won't print. I have to uninstall and then reinstall the printer.
What does the black plug display mean?
Get an Airport Express. Plug the printer into the AE with a usb cable and set up the AE to be part of the network (get an IP address from your router). You can get an older AE inexpensively on eBay.
Similar Messages
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when installing iTunes on my new laptop a message box appears saying some sort of error has occured and i have to uninstall it then reinstall it again and it still won't work what should i do?
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
error." the update couldnot be installed. please make sure there are no other copies of firefox running on your computer and then restart firefox to try again".
You already appear to be running the latest Firefox 7.0.1 version, so there should be no need to update.
*http://kb.mozillazine.org/Updates_reported_when_running_newest_version -
I'm using Firefox 4 Beta and I tryed install update but I dont got success. Now every time that I go start the browser is displayed the mensage: "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again"
My release is installed not in default drive C:\. I installed in the other Partition on my PC.
I don't have other release installed.Try a clean re-install.
* Download the setup file from http://www.mozilla.com/en-US/firefox/RC (this is for the Firefox 4 release candidate)
* Uninstall Firefox, do not select the option to "Remove my Firefox personal data"
* Delete the Firefox installation directory - http://kb.mozillazine.org/Installation_directory
* Re-install Firefox
This process does not remove the Firefox user data such as bookmarks and passwords which are stored elsewhere in the profile folder.
You may also need to manually reset the Software Update feature by deleting the software update files as shown in the "Software Update not working properly" section here - http://kb.mozillazine.org/Software_Update -
<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/870411]]</blockquote>
"The update could not be installed.Please make sure there are no other copies of Firefox running on your computer,and then restart Firefox to try again"this kind of error massage i found but there are no other copies of Firefox running on my computer.So please solve my prob.I can not uninstall this because i have saved important bookmark on my system.When i start my Firefox that time browser is opening few times later may be it's my internet slow connection but everyone has slow connection internet they are not having this prob then why should i have this prob.Why it is taking little bit time to open?Thanks for the info about Trojan. It may be the problem. Meanwhile I went to Admin/Owner side and did some cleaning -- including trying to reload my Favorite/Bookmarks that have always carried forth from previous levels of Windows XP and earlier.
The new computer here did not grab the Bookmarks from the previous, and yesterday I thought I had them loaded, and today went to Worker-Bee side and they are not showing.
About those add-ons... I have no idea, but think I got everything up to date yesterday. I will look at your earlier reply tomorrow or this weekend when I have more time at home to learn from it.
Thank you for your time in helping.
Late here, heading to sleep. Marilyn -
"The update could not be installed.Please make sure there are no other copies of Firefox running on your computer,and then restart Firefox to try again"this kind of error massage i found but there are no other copies of Firefox running on my computer.So please solve my prob.I can not uninstall this because i have saved important bookmark on my system.When i start my Firefox that time browser is opening few times later may be it's my internet slow connection but everyone has slow connection internet they are not having this prob then why should i have this prob.Why it is taking little bit time to open?after that update prob when i installed the update file.
Firefox [[Safe mode]] is a diagnostic mode that allows troubleshooting.<br />
You start the same version, only some features are disable like add-ons (Tools > Add-ons > Extensions).
See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:
C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)
C:\Users\<user>\AppData\Local\VirtualStore\Program Files\Mozilla Firefox\updates
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. -
I click on Firefox and it says that Firefox is installing your updates and will start in a few minutes. Then I get "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." this cycle never ends. Do I need to deinstall Firefox and re-install? If I do that, do i lose all of my bookmarks, etc?
See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:
*C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
*(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)
*C:\Program Files\Mozilla Firefox\updates
*Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
*Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. Do not remove personal data when uninstalling.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
Help>About Firefox> says I am using Firefox/3.6.10./GTB7.1 I get a note from Mozilla that there is an update. I download it after granting permission to change my machine. I say OK. A green bar slides across the monitor announcing that the update is being downloaded. When I then assume it is being installed I get the following error: The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again. There are no other copies running. The machine is not on a network. I am using WIN7
Thanks for the info about Trojan. It may be the problem. Meanwhile I went to Admin/Owner side and did some cleaning -- including trying to reload my Favorite/Bookmarks that have always carried forth from previous levels of Windows XP and earlier.
The new computer here did not grab the Bookmarks from the previous, and yesterday I thought I had them loaded, and today went to Worker-Bee side and they are not showing.
About those add-ons... I have no idea, but think I got everything up to date yesterday. I will look at your earlier reply tomorrow or this weekend when I have more time at home to learn from it.
Thank you for your time in helping.
Late here, heading to sleep. Marilyn -
Firefox alerts everytime there's an upgrade available. I decline the upgrade because of crashes. Then Firefox automatically upgrades. When that happens I can no longer access the internet. I have to uninstall Firefox then go online via IE and reinstall Firefox. Once it it reinstalled it works fine. So my question is - why does an upgrade cause Firefox to stop working and how can I avoid that in the future?
Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
*Download the full Firefox installer and save the file to the desktop<br>https://www.mozilla.org/en-US/firefox/all.html
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls -
Wirelessly Connecting HP Laserjet P3015 to Airport Extreme Base Station
Hi, I just purchased a new Airport Extreme Base Station, and was able to establish an internet connection to it. I'd like to find out if it's possible to connect the HP Laserjet Enterprise P3015 to the Extreme, wirelessly rather than via a USB Cable. I've looked at the HP page for this printer, but I'm baffled by all the lingo. I believe it's a newer model of HP printer (or maybe it isn't?) but I bought it new from HP recently.
http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=S upportFAQ&lang=en&cc=us&docIndexId=64178&taskId=101&prodTypeId=18972&prodSeriesI d=3815797&printver=true#10
Is there a term for the type of printer that can be wirelessly connected? Should the printer, by default, give off a signal that I can pick up? I don't see anything popping up in Airport Utility 6.3
I'm using OS10.7.5 by the way.
I'm off to post a message on the suitable HP forum (if I can find it ) but I'm so used to the Apple Community knowing what's what, that I was hoping that some kind soul here might just have experience with this.
Thank you.
PS. From what I can understand from the "Trouble-shooting FAQ," wireless printing is possible, but I just don't see an option for syncing it up with a MAC? Maybe it only works with Windows?wuzradioman
I don't see where the P3015 printer is wifi capable. Therefor, you cannot use wifi to directly communicate with it.
Thanks for the reply Wuzradioman. I dug around (several) of HP's sites and it looks like the info was slightly different for the same printer listed on both the Home and Business sites. I did find a link on a 3rd HP page (which I've since misplaced!) that indicates that the P3015 requires a wireless card to be installed. But when I clicked the link for "accessories and additional hardware" a link to the card was nowhere to be found. I'll try to dig up that link in the event that some other poor soul has the same printer and a similar question.
Vernon Alexander
I find the HP printers (they're called wireless printers by the way) to be cumbersome to connect wirelessly. there's a lot of manual work involved that can be time-consuming. For example, I found it incredibly irritating to enter the wireless access passcode.
Thanks for the reply. After talking to some other people, this seems to be the consensus on wireless printing. I guess there's a reason, esp. in enterprise environments, that printers are often hard-wired.
Bob Timmons
you can run an Ethernet cable over a much longer distance than a USB cable, so Ethernet might be the best option, and the one I would prefer.
As far as wireless, If you connected an AirPort Express to the printer and disguised it near the printer, then you could locate the printer anywhere you want and have it connect using wireless to the network.
Instead of installing a wireless "card" inside the printer, you use an outboard device to accomplish the same task.
Thanks Bob. I did end up hooking up via a Cat-5e cable from printer to Airport Extreme base. Previously, I had the printer hooked up via USB cable (at a shorter distance) to my Airport Express, which the Extreme now replaces.
Unfortunately, I can't seem to get the HP Laserjet P3015n printer recognized after having connected it via Cat5e cable to the Airport Extreme. 1) there's still somethign about it being attached to the old Airport Express (which is now used to extend my network. 2) The P3015 is identified as a P3010 - which is a carry-over from when I had originally set up the printer on my (then) main base station which was the Airport Express. I didn't (or rather "stopped") questioning the fact that the P3015 was recognized as a P3010 just because it was the only way I could get the printer to be recognized at the time.\\
But I suppose this new challenge merits a separate thread, which I'll start after I do a search of the support forums. Maybe there's something obvious I'm not doing to get the printer sorted out. -
I tried to update ipages app and this failed. I now cannot open the app. I am still unable to update it. If I uninstall and reinstall it will I lose the data stored on it
Try downloading any small-sized free app and then try Pages again.
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My OS is Windows XP version service pack 3. I even tried to install FF4 but it never get installed. As I mentioned my FF keeps trying to update itself but it gives the error message I provided in title. Now I don't have access to my FF browser and my life is stopped because I have all my passwords saved on FF. I restarted my notebook but it stills try to update itself giving the same error message. I can not also upgrade my Adobe reader 7.0.7 to 10 I have tried more than 10 times but it never gets upgraded. I had this Adobe problem since long time ago.
Run the Firefox program once as Administrator (right-click: Run as Administrator).<br />
If that doesn't help then do a clean reinstall.
Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* http://www.mozilla.com/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
This occurs upon initial boot up and no other users are on. No other firefox is running. The current version will then open without issue. Just want to warning removed
If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup
If files already have been downloaded then you may have to remove the files in the updates and updates\0 folder.<br />
You can delete active-update.xml and updates.xml as well if present.
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox)
The "Application Data" folder in XP/Win2K and the "AppData" folder in Vista/Windows 7 are hidden folders.
*http://kb.mozillazine.org/Show_hidden_files_and_folders -
I followed the instructions on the support page. I did a Windows restart. I cannot see how other copies of Firefox could be running. No other apps have been launched and Task Manager only shows one copy of Firefox and no other apps. I have tried several times and always get the same result.
Firefox [[Safe mode]] is a diagnostic mode that allows troubleshooting.<br />
You start the same version, only some features are disable like add-ons (Tools > Add-ons > Extensions).
See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:
C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)
C:\Users\<user>\AppData\Local\VirtualStore\Program Files\Mozilla Firefox\updates
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. -
Get this message everytime I try to upgrade from FF6 to 7. I have rebooted and tried again twice and still nothing. Shortly after I get the failed to install message FF6 starts up by itself. On top of all this some, if not all web pages, do not complete. Google Chrome works just fine. No fix for FF problems I will uninstall and use Google Chrome
e-mail: [email protected]If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 7.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup
If files already have been downloaded then you may have to remove the files in the updates and updates\0 folder.<br />
You can delete active-update.xml and updates.xml as well if present.
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox)
The "Application Data" folder in XP/Win2K and the "AppData" folder in Vista/Windows 7 are hidden folders.
*http://kb.mozillazine.org/Show_hidden_files_and_folders
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